IT Professional

Katherine Botelho

********@*****.*** 954-***-**** Pompano Beach, FL

SUMMARY

IT professional with 20+ years of diverse experience in web development, email marketing, and graphic design. Expertise in HTML, Photoshop, and Adobe Creative Cloud, with a proven track record in email campaign management and image editing. Seeking a role as an Image Editor, Graphic Designer, Email Coordinator to leverage extensive technical skills and creative acumen.

SKILLS

Dreamweaver • Photoshop • Premier Pro • FTP • Adobe Creative Cloud • Testing • Coding • Web Development • Email Marketing • Project Management • MS Outlook • MS Excel • Track Deployment CMS • HTML • XML • XHTML • CSS • AMPscript • Adobe Firefly AI • Wordpress Organization • Collaboration • Leadership • Communication • Adaptability •Versatility • Creativity • Time Management WORK EXPERIENCE

Tiny Planet Clothing Pompano Bch, FL

Owner / Web Developer / Product Development Sept 2024 - Present

• Developed a line of custom wearable art clothing and gifts using original artwork.

• Enhanced artwork for product placement on clothing and gift items utilizing advanced Photoshop techniques

• Constructed a comprehensive, responsive e-commerce website with WordPress and custom coding to display the product range and facilitate online purchases.

• Organized and uploaded product files into designated categories on the website for streamlined navigation.

• Implemented payment processing systems to ensure secure transactions for customers.

• Configured tax and shipping parameters for both domestic and international orders.

• Introduced membership and wishlist features to enhance customer engagement and retention.

• Established customer tracking systems to improve service and personalize user experience Datasys

Email Campaign Manager

Boca Raton, FL Jul

2014 - Jun 2024

• Managed email campaign tracking by implementing URL and graphic updates, ensuring precise audience targeting and campaign effectiveness.

• Conducted A/B testing for external client campaigns, optimizing marketing strategies through data-driven analysis.

• Developed and maintained a comprehensive management system to orchestrate time-sensitive campaign deployments for iHeart Media, including scheduling, updates, and testing.

• Facilitated account management by liaising with client representatives, overseeing asset coordination, and confirming successful campaign delivery.

NTT Verio

Team Leader / Tier II Technical Support

Boca Raton, FL Mar

2003 - Jun 2011

• Delivered Tier II technical support, resolving complex issues related to shared web hosting, email, DNS, and abuse concerns.

• Supported Tier I associates by resolving technical issues not requiring escalation and collaborated with system administrators on server over-usage problems.

• Conducted comprehensive training for Level I technicians on FTP, E-commerce software, SSH, Telnet, PHP scripting, database management, and company-specific software and systems.

• Offered dedicated technical support to international OEM partners in Brazil, Germany, and Japan, ensuring their client issues were effectively addressed. Brandsplace Programmer /

Web Developer

Hollywood, FL Nov

2001 - Mar 2002

• Developed HTML templates to enhance product description presentation and programmed a ColdFusion application to streamline back-end administrative processes.

• Crafted a Java parser for efficient XML product file importation into a custom-designed Access database, while providing comprehensive client support including specification establishment and issue resolution. Motorola

Java Programmer / Web Content Coordinator

Boynton Beach, FL

Oct 1999 - Mar 2001

• Developed Java applications for content parsing and email integration, alongside crafting an internal XML DTD and user templates for client content customization.

• Led the transition of content files from HTML to XML, enhancing the stability and reliability of service delivery systems.

OTHER EXPERIENCE

Ethical Bounty Raw Foods Pompano Beach, FL

Owner/Self Employed Mar 2009 – Sept 2016

• Developed website and graphic designs to establish a robust online presence.

• Designed packaging, labeling, and nutrition facts for product lineup ensuring brand consistency and regulatory compliance.

• Maintained relationships with vendors and suppliers to facilitate product distribution across multiple channels including retail and online marketplaces. Soaring Hawk Photo Pompano Beach, FL

Owner / Freelance Photography/Aerial Photography/Image Editor 2016 – Present

• Capture and edit high-quality images to meet client specifications, applying expertise in aerial photography to deliver unique perspectives and visuals.

• Enhance digital imagery through advanced image editing techniques, ensuring final deliverables align with client branding and aesthetic requirements.

• Contribute to film and design projects, as evidenced by credited work on IMDB and the development of graphic design content for various applications . EDUCATION

Ft. Lauderdale, FL

Nov 1998

Keiser College

Associate of Science, Computer

Programming

PORTFOLIO

http://

katherine0556.myportfolio.com/

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