Accounts Receivable Payable

ASHLYN CAIN

850-***-****

********@*****.***

OBJECTIVE

Professional AR specialist with over 2 years of experience looking for a fast past work environment with room for growth. Excellent multitasker with strong communication skills, strong customer relationship management and a motivated self-starter who is preferably looking for growth opportunities. SKILLS & ABILITIES

2 years of experience in Accounts Receivable Providing Client satisfaction 1 year of experience in Accounts Payable Billing and Payment Posting knowledge Experience in General Accounting Past due invoice collections EXPERIENCE

Corporate AR Clerk, Sonesta Hotels

Mar 2024 – Current, Orlando, Florida

• Reviews hotel night audit reports to verify the accuracy and completeness of direct billing account transactions.

• Prepares timely and accurate billing of all customer accounts and compiles supporting documentation

• Supports credit check review process for new customers and resolves any potential credit risks

• Ensures that unallocated or unidentified cash receipts are addressed and posted in a timely manner

• Conducts cash, credit card and bank reconciliations for the assigned hotel portfolio

• Prepares documentation for bad debt write-offs in accordance with Sonesta’s AR policy

• Posts credit card chargebacks to AR sub-ledger upon receipt

• Posts and applies payments to accounts receivable from the daily cash receipts

• Maintains records regarding payments, account statuses, and any credit limits, references, or approvals

• Supports monthly A/R close process, including preparation of general ledger, adjustments, journal entries, and reconciliations

• Assists Senior AR Clerk with dispute management and chargeback inquiries as necessary Accounting Generalist, Loews Hotels Lakewood Office October 2023 - Mar 2024, Olando, Florida

• Perform ad hoc accounting activities in support of operations and Financial Director

• Banking and auditing the cash drawers, daily deposit to bank, and petty cash

• Organize and distribute paychecks as directed

• Attend precon meetings and client billing review

• Performs storeroom/receiving activities as appropriate according to accepted procedures, verify receipt of materials and supplies as specified on purchase order documents; places materials received into appropriate storage

• Ensure all hotel licenses/permits are renewed on a timely basis; tracks expiration dates and notifies management of deadlines

• Transmits copies of checks and daily check log to shared services for proper posting

• Assists in the preparation and distribution of reports generated by the department

• Establishes and maintains files and distributes information, mail to shared services

• Obtains data and information necessary to assist in responding to inquiries

• Answers incoming phone calls, directs calls to appropriate department as necessary

• Assists in the completion of computerized receiving reports and transmission of receiving documentation to appropriate parties

• Assists in the performance of monthly quarterly and annual inventories as appropriate Overnight Front Desk at Loew's Sapphire Falls Resort, June 2022 — October 2023, Orlando, FL

• Overnight front desk agent for a 1,000-room full-service resort

• Provides relevant and up to date information on hotel amenities and meetings as well as up to date

• Information regarding Universal Orlando parks

• Assists guests with the processing of payment via PMS system as well as any questions, comments, and/or inquires at time of check

• Answers phone calls efficiently and assist with all questions or requests in a polite and friendly manner.

EDUCATION

BS in Hospitality Management

University of Central Florida

AA in Hospitality Management

Pensacola State College

Also received certificates in: Guest Services Specialist, Rooms Division Management, and Event Planning Management

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