Administrative Support Executive Assistant
Resume:
Rosa Hicks
****.******@*******.***
PROFESSIONAL SUMMARY
Administrative Professional with extensive experience supporting executives in dynamic environments, excelling in project management, calendar coordination, and administrative support. Demonstrates a visionary approach to streamlining operations and enhancing productivity through meticulous attention to detail and innovative problem-solving. Committed to fostering an efficient and organized work environment, leveraging advanced skills in MS Office, Concur, and Outlook to support strategic goals.
EMPLOYMENT HISTORY
ADMIN ASSISTANT Jul 2023 - Present
Duke University Medical Center
• Provide administrative support to the VP, Directors, and team.
• Maintain the schedules of top executives and a busy department by efficiently handling travel arrangements, conference scheduling, and itinerary coordination.
• Precisely manage complex calendars for the VP, Directors, and other key personnel.
• Organize important events, including those involving visitors.
• Execute daily administrative and clerical tasks with finesse and organize engaging team-building events for the entire office. EXECUTIVE ASSISTANT Mar 2023 - Jul 2023
University of Arizona
• Provided administrative support to the Chair of Pathology and Directors.
• Scheduled and coordinated domestic and international travel, conferences, and speaking engagements.
• Maintained complex calendars for department Chair and Directors.
• Prepared expense reports and other financial documents.
• Managed administrative tasks and personnel for the resident program. ADMIN ASSISTANT Apr 2019 - Jan 2022
Duke Ambulatory Preoperative Services
• Provided administrative support to the physicians and administration.
•Human Resources: created and maintained employee personnel files and main contact for HR transition issues.
•Certifications: Assured that ACLS, BLS and PALS certificate records were up-to-date (to prevent expiration).
•Assisted with organizing document projects and welcomed other assignments.
• FMLA support for team members.
STAFF ASSISTANT Sept 2014 - Apr 2019
Duke Clinical Research Institute
• Provided administrative and business support to Dr. John Alexander, Executive Director of Cardiology.
• Organized the executive's schedule, including meetings, travel, and speaking engagements.
• Updated the executive's CV and bio, tracked expenses, created spreadsheets, and managed office tasks.
• Notarized patient/employee documents and handled confidential records. EXECUTIVE ASSISTANT Aug 2012 - April 2014
New York-Presbyterian Hospital
• Provided administrative support to the VP, Directors, and team.
• Organized schedules, set appointments, and created agendas for doctors and staff.
• Boosted efficiency by setting up a shared computer drive, making it easy for team members to locate departmental files.
• Handled correspondence for the doctors, staff, and facility managers.
• Supported the Support Services Manager and Coach Coordinator with documents and projects as needed.
• Introduced new features at work for better optimization and notarized patient/employee documents upon request. Page 1 of 2
RESIDENT COORDINATOR ASSISTANT Jul 2008 - Nov 2012 New York-Presbyterian Hospital
• Provided administrative assistance to the Program Director, Faculty, Chief Residents, Residents and Fellows.
• Assisted Residency Program with education, managed documents, arranged Grand Rounds, coordinated new resident orientation, oversaw resident appointments, handled credentialing, and managed payment reimbursements. EXECUTIVE ASSISTANT Dec 2003 - Feb 2008
New York-Presbyterian Hospital
• Assisted the chairman in performing administrative and executive support duties to ensure smooth and efficient departmental operations.
• Applied broad knowledge of hospital operations, policies, and regulations.
• Handled confidential materials, gathered data for special projects, and served as an interface between executive and professional staff.
• Maintained an executive calendar and coordinated luncheons and travel arrangements. EDUCATION
BACHELOR OF ARTS IN SOCIAL SCIENCE
College of New Rochelle NYC, NY
COURSES
NOTARY PUBLIC
North Carolina State
SKILLS
MS Office, Word, PowerPoint, Outlook, Administrative Support, Event Planning, Concur, Bookkeeping, Travel Arrangements, Project Management, Calendar Management, Notary Public, Documentation, FMLA. Page 2 of 2
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