Project Manager Information Security, Technical Writer
Resume:
Pamela Stanton Jones
Carson, CA
**************@*****.***
Profile
Several years of technical and business writing
Several years Information Security and Project Management Experience applying PMI PMBOK principles and tools
Ability to direct and facilitate complex projects from concept to operational status
Goal-oriented individual with strong leadership capabilities who provides substantial results
Organized, highly motivated, and detail-directed problem solver
Experience working in a PMO and Matrix environments
First rate communication skills-oral, written, and listening
Software: MS Project, MS Office (Word, Excel, PowerPoint, Visio), O365, M365, Clarity, SharePoint, Teams, Mobile Device Management (MDM), Medical Lab Software
Compliance: Sarbanes Oxley, HIPAA/HITECH, PCI, ISO 27000 Series, GLBA, Standard Operating Procedures (SOP)
Education
1994: B.S., Computer Information Systems – DeVry University (Institute of Technology), Pomona, CA
Employment History
DT Industries (Remote) 06/2018 – Current
Project Manager/Technical Writer
Responsible for management of infrastructure projects for 6 Connected Care Homes
Managed and lead both administrative and technical teams for project development and maintenance
Responsible for risk assessment and Disaster Recovery documentation
Responsible for researching and evaluating new technologies to detect, mitigate, triage and remediate security defects
Disney (Converted to Disney Employee) 09/2015 - 06/2018
TekSystems – Disney (Contractor) 12/2014 – 09/2015
Project Manager (Client Services)
Responsible for project management leadership for infrastructure projects to include, but not limited to cloud-based projects (Exchange Online, SharePoint Online), RightFax, SendIT, Tanium, MBAM, Windows 10 deployment, Mobile Device Management (Intune)
Responsible for managing budgets in excess of 4M
Responsible for partnering with business leaders and security management to ascertain current and future infrastructure needs
Responsible for preparing high level plans and decks for executives and business leaders
Responsible for managing budgets of over 1 million dollars and overseeing contractual deliveries with vendors
Responsible for developing and executing strategic plans that achieve cost savings while building platforms to enable future growth
Responsible for serving as primary liaison among multiple teams including Architecture, Engineering, Design, Service Line Management and vendors
Responsible for creating full-scale master project schedules/timelines and communication plans
Responsible for project estimation to include scope, planning and quantifying cost factors to include resources, risk and contingency
Paramount Studios, Hollywood, CA 5/2014 – 12/2014
Techlink (Contractor)
Infrastructure Project Manager
Utilize Waterfall methodology to manager IT projects
Responsible for project management and leadership for infrastructure and Information Security projects including technology, resource, schedule and financial plans
Responsible for leading teams through all key phases: discovery, initiation, execution, control and closure
Responsible for the Service Now Consolidation Project: the consolidation of Paramount and Viacom current CMDB tools (Configuration Management DB, Incident, Problem and Change Management) into one Service Now instance
Responsible for the AS400 Data Migration and Retirement Project to include clients in the UK
Responsible for the enterprise wide Platform (OS/hardware) Lifecycle Project (Retirements, Containment, and Standard)
Responsible for the oversight and coordination of the IT wide Disaster Recovery planning and testing exercises
Responsible for assisting the infrastructure senior management team with managing the infrastructure project portfolio
Responsible for providing oversight and guidance to the infrastructure technical managers and systems architects for projects within their areas
Responsible for working directly with project teams to gather and document requirements, tasks, schedules, cost, key activities and roles
Responsible for developing and tracking plans through execution, final production delivery, and transition to an operational state
Millennium Laboratories, San Diego, CA 10/2012 – 8/2013
Insight Global (Contractor)
Technical Writer/Project Manager
Wrote several polices and procedures and technical user manuals
Responsible for the identification of specific target audiences to determine documentation and comprehension requirements
Developed step-by-step functionality instructions for end users
Worked with subject matter experts: Engineering/Product Dev. to determine the most logical presentation and layout
Responsible for version updates and tracking (ServiceNow)
Collaborated to executive management on timelines, deadlines and priorities for various business units
Responsible for written compliance requirements for legislation and regulatory requirements
Provided key input for the development of the Disaster Recovery and Contingency Plans
Worked with the Communications Team to communicate to executive staff and users on new or updated documentation.
ComputerWorks of California, Inglewood, CA 8/2005 – 6/2012
Sr. Project Manager/SR Compliance Officer
Utilize Waterfall methodology to manager IT projects
Responsible for risk assessments and Disaster Recovery
Responsible for enterprise-wide roll-out of Disaster Recovery and Test Plan
Responsible for enterprise--wide roll-out of Information Security policies. Managed the Information Security team in establishing high-level information security rules to protect the company’s technology resources and establish an appropriate level of system security
Responsible for collaborating with business area management to identify primary risk exposures and ensure that existing security architecture appropriately addresses and mitigates exposure
Prepared and delivered PowerPoint presentations and recommendations to project Steering Committee(s) and Change Control Board
Responsible for coordinating with IT functional areas to provide guidance and direction for inclusion of appropriate security and access controls in hardware and software systems
Responsible for Information Security policies and measures driven by federal and state legislation
Responsible for supervising staff and users on security requirements based on company policies and procedures
Responsible for documenting and reporting on devices requiring security related software
Responsible for overseeing the deployment of security software
Responsible for researching and evaluating new technologies to detect, mitigate, triage, and remediate security defects
Responsible for the identification and coordination of information (audit findings), and communication between PacifiCare, internal and external auditors (Deloitte & Touché and Ernst &Young) for SOX and HIPAA compliance
PacifiCare, Cypress, CA 6/2004 – 8/2005
Technical Connections (Contractor)
Project Manager/Technical Writer
Led documentation team on technical documentation manuals and policies and procedures
Responsible for Risk Assessment and Disaster Recovery documentation
Responsible for enterprise-wide roll-out of Test Plans
Provided documentation to the IT organization for identifying general IT controls in support of Sarbanes-Oxley (SOX) compliance
Responsible for the development of enterprise-wide Information Security policies.
Managed team in establishing high-level information security rules to protect the company’s technology resources
Responsible for the identification and coordination of information (audit findings), and communication between PacifiCare, internal and external auditors (Deloitte & Touché and Ernst & Young) for SOX and HIPAA compliance
Provided gap analysis for version upgrades and control
Warner Bros. Entertainment Inc., Burbank, CA 3/2003 – 1/2004
Technical Connections (Contractor)
Project Manager/Compliance/Technical Writer
Worked with the Director of Information Security and Vice President of Technical Services to define, promote and coordinate the overall information security documentation requirements
Responsible for enterprise-wide roll-out of Disaster Recovery Documentation and Test Plans
Responsible for documentation of risk assessment strategy and associated cost
Prepared presentations for Executive Management on direction and status: Information Security Gap Analysis, Information Security framework, compliance, and formal implementation and rollout plan for information policies and controls
Prepared presentations for Executive Management buy-in and endorsement
Responsible for writing technical documentation for systems/software
Primary Manager in the development of internal Information Security policies (e.g., Acceptable Use, Incident Response, Access Controls, Firewall, VPN, Application Development, Application Architecture, etc.)
Managed the security requirements specification efforts for business units such as Information Security, Network Services, Personal Computing Systems, Technical Support, Account Management, etc.
Responsible for investigating and researching appropriate information security controls, tools and policies.
Worked with vendors to identify and implement Information Security products and services
Developed and proposed Information Security policies for end-users, third parties and internal technical personnel
Northrop Grumman, Pasadena, CA 4/1995 – 9/2002
Security Engineer II/Policy and Procedures Development
NASA Contract: Promoted to Project Manager II/Security Engineer for the commercialization of the Defense Information Infrastructure Common Operating Environment (DII COE) Kernel
Responsible for system security and project management in the design, implementation and testing of a state-of-the-art common operating environment for military command and control systems
Managed vendor relations as it related to the commercialization of specific operating systems based on Kernel Platform Certification (KPC) requirements. The Defense Information Systems Agency (DISA) granted KPC certifications
Project Manager for technical documentation projects. Managed the quality operations aspect of the project for all documentation and software deliverables including test procedures. Duties included the implementation of security-related requirements for the management of accounts, profiles and associated user information, file protection schemes, Internet connectivity and others as defined by DISA
Security engineering included: recommending and developing internal security standards, defining, producing and maintaining official security policies, monitoring, auditing and testing systems for network and security problems, testing and installing patches for security vulnerabilities
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