General Manager Front Desk
Resume:
RESUME
Sonal Patel
General Manager /Wyndham /TASK FORCE MANAGER
Panhandle, TX
******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Manager
Comfort Suites - Houston, TX
May 2017 to January 2022
My job/skills
Single hand managing total staff property its maintenance and payroll and all the duties with other 2 hotels Quality in and Hampton in
Represented as hands on as TASK FORCE MANAGER
1. TRAINING AND HIRING
2. END OF MONTH REPORTS/RECONCILIATION REPORTS
3. MANAGING TWO PROPERTIES OF CHOICE AND 1 PROPERTY HAMPTON IN 4. SUPERVISION IN HOUSEKEEPING AND LINEN
5. ORDERING OF FOOD AND ALL ONSITE MANAGEMENT
6. PROCESSES PROPER BRAND STANDARD
7. QUALITY GUEST CONNECTION AND RELATION
frontdesk and Guest Relation Manager and Floor supervisor Hampton inn
- Kerrville, TX
January 2016 to MAY 2017
And as Night Auditor at Wyndham Group of Hotels Days inn and Hampton Inn and Suites as front desk manager Kerrville
Skilled and trained in software use: Synergies and OnQ system and software technology From Jan 2016 till date
Education
B.A.ECONOMICS
M.A ECONOMIC
L.D ARTS COLLEGE., GUJARAT UNIVERSITY
DIPLOMA IN HOME SCIENCE in ECCE
B.D.ARTS COLLEGE, vocational TRAINING INSTITUTE - GUJRAT, PK DIPLOMA IN HOTEL MANAGEMENT in housekeeping and interior decoration and front desk Administrator and Finance in HOTEL MANAGEMENT(IHM) TECHNICAL BOARD GUJARAT STATE WITH TRAINING AT HYATT DELHI, TAJ RESIDENCY ALSO WORKED WITH ITC WELCOME GROUP BARODA 3YRS AND 1 HYER WITH COMFORT IN THE FIRST IN AHMEDABAD AS CHOICE HOTEL
MY SCHOOLING WAS IN AHMEDABAD FROM MOUNT CARMEL
PARTIAL IN eAST AFRICA TANZANIA
TILL DATE:
WORKED WITH WYNDHAM GROUP, IHG CANDLEWOOD, HAMPTON, CHOICE HOTEL-COMFORT SUITES & QUALITY INN
AWARE & HANDS ON
1.BRAND STANDARD
2. OnQ
3.SKY TOUCH
3 OPERA
4.SYNEXIS
WOULD ADD TO LEARNING REQUIRED IF NEEDED
OVERALL EXPERIENCE OF 5+ YEARS IN USA
AND TO GETHER 11 YRS
GETTING TO 6 YRS + EXPERIENCE AS GENERAL MANAGER AND TASK FORCE MANAGER/PROPERTY MANAGER ON SITE
GOALS : EVERY CUSTOMER FEELS HOME AWAY FROM HOME
WORK TIME AT WORK IS MY PRIORITY
LEARNING EVERY DAY
AND WILL ACHIEVE/AND FOCUS
Skills
• Receptionist
• Cash Handling
• Microsoft Office
• Quickbooks
• Customer Service
• Scheduling
• Microsoft Word
• Guest Services
• Guest Relations Experience •
Microsoft Outlook
• Payroll
• Early Childhood Education •
Curriculum Development •
Budgeting
• Mentoring
• training
• Inventory
• Operations
• Word
• Inventory Management •
Team Building
• retail sales
• Microsoft Excel
• Hospitality management •
Leadership
• Hotel experience
• Management
• English
• Hotel management
• Recruiting
• Inventory Control
• Sales
• Food Safety
• Toddler Care
• Teaching
• Profit & Loss
• Financial Report Writing •
Presentation Skills
• Childcare
• Administrative Experience •
Hospitality
• Merchandising
• Strategic Planning
• Office Management •
Classroom Management •
Restaurant Management •
Tutoring
• Conflict Management •
Event Planning
• Human Resources
• Quality Assurance
• Supervising experience •
Accounting
• Time management •
Revenue management •
Interviewing
• GM vehicles
• Operations Management •
Employee Orientation •
Events Management •
Forecasting
• Pricing
• Research
• Organizational Skills •
Marketing
• Filing
• Project Management •
Microsoft Powerpoint •
Restaurant Experience •
Direct sales
• Analysis skills
• Business Development •
Sage
• Cost control
• Communication skills •
POS
Languages
• English - Expert
Certifications and Licenses
Early Childhood Education
Teaching Certification
Child Development Associate Certification
First Aid Certification
Principal Certification
Assessments
Filing & Organization — Familiar
April 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Familiar
Scheduling — Proficient
April 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Social Media — Completed
May 2019
Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: Completed
Front Desk Manager (Hotel) — Completed
May 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Completed
General manager (hospitality) — Completed
March 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed
Front desk agent (hotel) — Highly Proficient
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Work style: Reliability — Completed
November 2020
Tendency to be dependable and come to work
Full results: Completed
Elementary school lesson planning — Familiar
November 2020
Developing lesson plans for elementary-level classrooms that promote learning Full results: Familiar
Customer service fit — Familiar
June 2020
Measures the traits that are important for success for customer service roles. Full results: Familiar
Customer focus & orientation — Familiar
July 2020
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Customer service — Completed
March 2021
Identifying and resolving common customer issues
Full results: Completed
Administrative assistant/receptionist — Completed
March 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
General manager (hospitality) — Completed
March 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Core Competencies
Curriculum Design and Development Class Room Management Interactive Learning Differentiated Instruction Students' Motivation Student assessment Student Centered Learning Multicultural Awareness Group Learning team leadership Adaptability Quick Grasping Leadership
Computer Credentials: Proficient with the use of MS Word, MS Office Microsoft Excel and Powerpoint presentations and expertises in internet Browsing and sales. Have been round world and have an ability and communication skill
Contact this candidate