Project Manager Technical Support

Kevin Dunbar

*** ***** *****

Lebanon, IN *****

Mobile: 317-***-****

E-mail: **********@***.***

N E T W O R K I N G:

www.linkedin.com/pub/kevin-dunbar/57/52b/675

Career Experiences and Knowledge Assets:

Family Owned Small Business Assistant Management beginning at age fourteen

Worked multiple jobs working 40-60 hours a week while attending all three colleges

Greater than Fifteen years of various levels of Supervisory or Management experience

Demonstrated attention to detail and results-oriented focus

Supervise and coordinate the daily activities of technical support team at entry level and/or nonexempt (including third party contractors) levels using established policies and procedures.

Set priorities for the team; coordinate work activities with other supervisors and managers.

Ensured that work activities were completed on schedule following established procedures and schedules

Process Improvement Department Budgeting

Cross-functional Team Leadership Quality Assurance

Software Documentation Project Management

Visio, Microsoft Office, PowerPoint, Outlook Business Analysis

Construction Management Small Business Management

Inventory Management Customer Service

Asset Management Change Management

Business Development Contractors

Electronics Hospitality

Key Account Management Leadership

Marketing Research Time Management

Non-profits Contract Negotiation

Community Outreach Team Management

Sustainability Sales Operations

Customer Satisfaction Talent Management

Problem Solving Supply Management

Mentoring, Training, & Youth Development Telecommunications

W O R K H I S T O R Y:

Network Project Manager and Analyst

Department of the Treasury

October 2019 – Present

Working with my team of tax professionals, I oversee the well-being of the nation’s financial status with the U.S. Government. Utilizing multiple software services I work in the IT area as a support staff member for the System Analysts to make sure appropriate staffing, scheduling, and service goals are met and maintained daily.

Associate, YMCA, and various non-profits

May 2017 – Present

I’m lending my services volunteering at the YMCA two days a week. In the past year+, I’ve working for various non-profit organizations volunteering my time and working with Foster children while also fostering children in our home with my wife and biological children.

Shipping and Receiving Supervisor, CNH Industrial

January 2015 – April 2017

Supervise a team of up to forty subordinates with productivity rates consistently above 90%. Inbound/Receiving area and also trained in the Outbound/Shipping area. Lead Keizan events. Identify and implement 5S and 6S process improvements as the Environmental Pillar Co-Leader including the roll out of Toyota Production System based World Class Logistics.

Production Supervisor, Medco Inc./Express Scripts

April 2010 – January 2015

Start-up through overall rating of 98% of production delivered on time as planned.

Sales Route Manager, Rand McNally

May 2003 - January 2009

Increased Route profitability by 17%

Receiving Manager, Office Depot

March 2002 - April 2003

100% Customer Service rating

Construction/Project Manager, Crowncastle U.S.A

November 2000 - January 2002

95% On-Time and On-Budget per Plan

Lead Analyzer, Motorola Inc.

December 1999 - November 2000

Within two months, took control of two production lines responsible for over 200,000 units/day.

E D U C A T I O N :

Indiana Wesleyan University

Business Management

Bachelor Degree 2012

GPA: 3.87

ITT Technical College

Electronics Engineering Technology

Associate Degree 1999

GPA: 2.9

Northeast Wisconsin Technical College

Retail Management

Associate Degree 1996

GPA: 3.0

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