HR professional
Resume:
Maria Rivera
***********************@*****.***
www.linkedin.com/in/mari-a-r-55101331b
SUMMARY
HR professional with strong experience in recruiting, onboarding, benefits, compliance, and employee relations. Skilled in full-cycle hiring, HR processes, and maintaining positive workplace environments. Known for strong communication, empathy, and servant leadership.
EDUCATION & CERTIFICATIONS
Waukesha County Technical College – Pewaukee, WI
Associate of Applied Science – Human Resources - 2024
Certifications - Waukesha County Technical College
- Human Resources Professional
- Compensation and Benefits Specialist
- Talent Acquisition Specialist
- Excellence in Leadership
HUMAN RESOURCES EXPERIENCE (2000 – 2025)
Kettle Moraine Heating & Air Conditioning (Part time) - HR Generalist
Harley-Davidson Motor Company – HR Recruiter Administrator
Milwaukee Journal Sentinel - Recruiter
PA. Staffing – Bilingual Recruiter and Account Manager
Led full-cycle recruitment processes, including sourcing candidates, creating job postings, reviewing resumes, conducting interviews, and coordinating offers
Collaborated on role requirements and effective recruiting strategies with Hiring Managers
Timely and effective communication with candidates throughout the hiring process
Negotiated job offers and ensured a smooth onboarding experience for new hires
Led employee onboarding and offboarding processes to ensure compliance and efficiency
Researched and updated HR policies and procedures consistent with legal and organizational changes
Ensured compliance with federal, state, and local employment laws and regulations
Performed background checks and pre-employment screenings ensuring safe hiring practices
Completed benefits enrollment, insurance reviews, and employee benefits communication efforts
Maintained accurate and up-to-date employee records in accordance with company standards and regulations
Collaborated with leadership on performance review processes and employee development initiatives
Fostered positive employee relations by addressing workplace concerns and accomplishing issue resolution
OTHER PROFESSIONAL EXPERIENCE
E-Commerce Owner 2019 – 2025
Menagerie Sustainable Resale Finds – Oconomowoc, WI
Created and managed online store operations, marketing, and customer service.
Legal Receptionist 2011 – 2018
Fredrikson & Byron, P.A. – Minneapolis, MN
Managed front desk, calls, and client hospitality.
Demonstrated exceptional leadership by greeting, registering, and assisting clients with diverse initial needs, always ensuring a positive and professional image of the firm
Oversaw and operated multiple phone lines for a large staff, including attorneys, highlighting excellent communication and prioritization abilities
Coordinated conference room scheduling and managed visitor tracking and hospitality set-up, facilitating smooth operations and enhancing client experience
Maintained a high standard of confidentiality and discretion, demonstrating respect for sensitive information and maintaining trust with stakeholders
Provided valuable support in training alternative receptionists and assisting with various clerical tasks
ISAP Bilingual Administrator 2009 – 2010
BI Inc. – Bloomington, MN
Conducted intakes, compliance checks, and support. Working closely with Immigration Court.
Conducted timely intake interviews and orientations for ISAP participants
Assessed participant needs and linked them with community resources effectively
Installed and monitored electronic monitoring equipment, following program protocols
Managed regulatory compliance and informed participants of legal updates
Provided Spanish interpretation for effective communication with participants
VOLUNTEER & HUMANITARIAN WORK
• Sussex Outreach
• World Harvest & WLAG
• Cambodia Missions
• Teen Challenge WI & MN
• Urban Ventures MN
• Urban Heart WI
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