Medical Assistant Administrative Support

Cassie J. Irwin

*** *** ***** *******

Kimberly, Wisconsin 54136

610-***-****

************@*****.***

CAREER OBJECTIVE-

Dedicated Medical Assistant with exceptional organizational and communication skills, seeking to contribute to a dynamic healthcare team. Committed to maintaining professionalism and confidentiality while ensuring regulatory compliance.

SKILLS-

•Documentation procedures expert

•Needs assessment creation and evaluation

•Medical billing

•Understands medical procedures

•HIPAA compliance

•Charting expertise

•Analytical decision-making skills

•Collaboration for effective communication through both verbal and written interactions

•Patient scheduling

•Quick problem solver

•Data entry

•Communicating with patient families

•Manage operations budget

•Form development

•Conflict resolution

•Administrative support for management

EXPERIENCE-

Executive Assistant

Appleton, Wisconsin

AGI Solutions, Inc- Mar 2010 to Current

•Approve travel expenses and reimbursement requests from managers and other administrative support professionals

•Coordinate meeting and event logistics for senior management, including executives and board of directors

•Address and respond to incoming correspondence

•Prepare and update office records, spreadsheets and presentations to support executive needs and enhance office efficiency

•Answer phones and emails for CEO with efficiency

•Research topics of interest to expand company functioning and improve logistics

•Schedule conferences and meetings while coordinating logistics for travel and accommodations

•Investigate issues and problems to maintain a positive company reputation

•Track and submit employee time sheets to accounting department for payroll processing

•Process financial documents including contracts, expense reports and invoices

Medical Assistant

Manitowoc, WI

Dermatology Associates of Wisconsin S.C- Sep 2006 to Jul 2010

•Assessed, documented and monitored vital signs for more than 30 patients per day

•Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses

•Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies

•Organized charts, documents and supplies to maintain team efficiency

•Recorded vital signs and medical history for 4-8 patients each hour

•Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses

•Conducted patient interviews to gather health history, vital signs and information about current medical issues

•Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests

•Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment

•Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process

•Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare

•Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms

•Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes

•Cleaned, restocked and prepared exam rooms and medical equipment

•Reviewed treatment sheets for completeness and accuracy

•Contacted pharmacies to submit and refill patients' prescriptions

•Sterilized medical instruments as needed

•Interviewed and engaged patients to obtain medical history, chief complaints and vital signs

EDUCATION AND TRAINING-

Currently enrolled at NWTC to finish my associates degree (Surgical Technologist)

Certified Nursing Assistant

Milwaukee Area Technical College

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