Customer Service Production Manager
Resume:
Merritt Island Daniel H. Stayt
FL, ***** **********@*****.***
Clearance
• Fully Adjudicated TS/SCI Clearance since January 1st, 2019 – Expired since January 1st, 2024 Objective
• To earn a full time permanent Technical Position within academia, industry or private enterprise Education
• Michigan Technological University (MTU) Houghton, MI
• (BS) Applied Geophysics April 29, 2017
• GPA: 3.90
Professional Certifications
• Florida 0215 insurance license – Life, Health & Annuity – Department of Financial Services – 01/04/2024
• Florida Class D Security License – Department of Agriculture and Consumer Services – 11/27/2023 Skills
Bash, Cshell, Linux, MATLAB, Python, Fortran, Microsoft Office, HTML, GMT, SQL, Software Applications, Sales, Customer Service, Financial Services, Medicare Enrollment, Communication, Report Writing and Security Work Experience
08/12/2024 - 02/01/2025 Everise Merritt Island, FL Health Insurance Agent
• Consulted with clientele through telephone communications to offer affordable medicare advantage plans for Humana.
• Assessed each client in terms of financial needs and prior medical history for most suitable medicare advantage plans.
• Sold over 100 medicare advantage plans for Humana for Annual Enrollment Period for 2024 between October 15 to December 7 of 2024.
• Determined prescription cost estimates and potentially reduced prescription costs for each respective client prior to medicare enrollment.
12/14/2023 - 08/15/2024 Allied Universal Security Services Cape Canaveral, FL Security Officer
• Logged activity for suspicious activity and physical security issues for each respective site.
• Monitored CCTV camera systems for any unauthorized and suspicious activity.
• Patrolled physical security areas to assess facility issues and suspicious activity.
• Provided daily activity reports and electronic notifications to a site security manager and client management for each respective site.
08/21/2017 - 10/19/2023 Air Force Technical Applications Center (AFTAC) Patrick SFB, FL Geophysicist – GG 12
• Processed and modeled seismic data for AFTAC sponsored technical research, which include waveform profiles, station array and seismic source maps, spectrograms and cross correlation coefficient matrices.
• Assisted organization of research data results into technical reports, slide presentations and research posters for the Source Physics Experiment (SPE) and the Cepstrum Method for Seismology Applications.
• Supported Assessment of research and development presentations and posters from external conferences that can improve geophysical capabilities within AFTAC, which include AGU Fall Meeting 2020, EGU Conference 2020 and Air Force Technical Interchange Meeting for 2017, 2018, 2020 and 2023.
• Analyzed and evaluated geophysical data (seismic and hydroacoustic) for regional and teleseismic events to locate and characterize earthquake and artificial seismic events from signal recognition and waveform association by using AFTAC’s internal geophysical sensor network.
• Received brief training in preparing briefings on portions of evaluation results and drafting scientific evaluation reports.
Merritt Island Daniel H. Stayt
FL, 32952 **********@*****.***
• Assisted with the evaluation of regional and teleseismic data evaluation procedures and software used by research and evaluation personnel.
• Provided operational guidance to personnel on matters involving regional and teleseismic geophysical
(seismic and hydro-acoustic) monitoring for specific events that exhibited uncertain source characteristics.
• Initiated alert operations based on evaluation of data for probable artificial geophysical events within critical geographic regions.
• Received brief education on Seismic Alert Officer duties and responded to few notifications from personnel to review geophysical data that exhibit artificial source characteristics within high priority geographic regions.
• Conducted specific data searches through using SQL queries from an internal database within AFTAC to assess natural and artificial seismicity within high priority geographic regions.
• Maintained knowledge of current research in seismic and hydro-acoustic processing techniques and identified state of the art developments in specific geophysical techniques from the EGU Conference of 2020 that can improve AFTAC’s capabilities in seismic and hydro-acoustic monitoring.
• Verified technical feasibility and suitability of computer data processing and evaluation methodology proposed by AFTAC for use in seismic and hydro-acoustic monitoring by applying those computational techniques to characterize earthquake and artificial seismic sources.
• Acquired open-source seismic event bulleting tables and seismic waveform data from IRIS, NEIC, ISC and USGS websites to evaluate comparison of natural or artificial seismicity with internal summary data tables to conduct geophysical research and ensure sufficient accuracy of seismic data analysis and evaluation.
• Complied with DoD information security policies through proper handling of protected information. 06/15/2016 - 07/17/2016 Society of Applied Geophysics Experience (SAGE) Sante Fe, NM Intern
• Assisted geophysical surveys with SAGE faculty and interns through conducting field work with gravimeters, magnetometers, seismograph recorders, Ground Penetrating Radar (GPR), Electromagnetic
(EM) sensors and magneto-telluric ground sensors.
• Supported data acquisition for gravity, conductivity well logs, EM, GPR, refraction and reflection seismic surveys within Santa Fe and Albuquerque, NM through setting up and operating geophysical sensors.
• Processed and interpreted reflection seismic profile data with optimum deconvolution parameters to improve data image resolution and effectively captured prominent reflected arrivals.
• Prepared a summary presentation for applying deconvolution in reflection seismic data and composed a technical report with valid research results to SAGE faculty. 05/02/2016 - 06/13/2016 Department of Forestry and Wildlife Ecology Houghton, MI Laboratory Assistant
• Analyzed each wood sample of each distinctive tree specie for fungus growth and organic decay assessment from multiple geographic regions.
• Measured geometric variation of each specific wood sample of each designated tree specie based on deviation of volume measurements with respect to time variation.
• Assisted research faculty for wood sample heat treatment and chemical processing in order to sustain longevity of wood grain structure.
• Organized wood sample collections in chronological order based on tree specie for archive purposes. 09/04/2015 - 04/30/2016 Department of Electrical and Computer Engineering Houghton, MI Office Assistant
• Assisted with mail package delivery and financial transfer of funds from the mail department to sustain proper transfer of package items and financial transactions. Merritt Island Daniel H. Stayt
FL, 32952 **********@*****.***
• Organized brochures and introduction folders for department orientation to optimize curriculum awareness and outreach for prospective undergraduate and graduate students.
• Disposed outdated documents and instructional materials from travel vouchers from research faculty and staff after the specific documents have been scanned and archived.
• Assorted digital media of electrical engineering research publications related to 3D printing upon request from research faculty to provide sufficient publications for graduate faculty and research conventions. 09/04/2014 - 04/30/2015 Van Pelt and Opie Library Houghton, MI Library Assistant
• Organized library collections for current and outdated publications in chronological order and assessed the quality of each book item for damage and durability.
• Provided inter-library loan requested book items from other partner libraries for research faculty who requested specific book publications for research purposes.
• Patrolled library campus for security assessment and hazard assessment to prevent confrontational situations and overcrowding of library attendants.
• Trained recently hired staff for proper training to ensure proper handling of library collection items and detailed assessment of physical patrol of the library campus. Educational Experience
06/23/2015 - 07/20/2015 Field Geophysics Houghton, MI Student
• Assisted geophysical surveys with MTU faculty and students through conducting field work with gravimeters, magnetometers, seismograph recorders, EM and GPR sensors within Houghton County
• Processed geophysical survey data with Excel Spreadsheet and produced valid geophysical models
• Produced technical reports and a final presentation to exhibit summary results to MTU faculty 05/07/2015 - 06/15/2015 Field Geology Houghton, MI Student
• Assisted geologic field mapping with MTU faculty and students through collecting rock samples from surface outcrops and recording location for each specific outcrop with GPS sensors.
• Produced geologic maps for each local geologic field trip and a report fro the Baraga County Geology. Volunteer Activities
01/01/2021 - 01/20/2021 SMART Scholarship Evaluation Panel Melbourne, FL Evaluation Panelist
• Evaluated SMART Scholarship applications for the 2021 cohort year
• Assessed fifteen scholarship applications with a graded score based on accuracy and content
• Protected each designated scholarship application as Personal Identifiable Information (PII) 05/03/2015 - 04/29/2016 Society of Petroleum Engineers (SPE) Houghton, MI Treasurer
• Assisted set up of SPE events to support visitors of oil & gas companies
• Participated in field trips to oil & gas foundries to learn more about Petroleum industries
• Coordinated with other SPE members in planning events to efficiently organize SPE events 09/30/2016 - 04/29/2017 Tau Beta Pi Houghton, MI Initiation Chair
• Assisted Planning of Tau Beta Pi Events to Support the Michigan Beta Chapter Officer Board
• Supervised initiation events and maintained attendance for initiation events to select prospectful initiates
• Composed invitation letters to prospectful initiates within MTU campus for each academic semester Accomplishments
• Article: Quality Control Metrics for Cepstral Analysis with Homomorphic Deconvolutionm, BSSA, 2023
• Poster: A Semi-Automatic Method for Cepstral Depth Estimates of Shallow Events – AGU 2019
• Poster: Seismic Constraints on Models for the Missouri Gravity Low, Central North America – AGU 2019
• Dean’s List for Fall 2013, Spring and Fall 2014, spring and Summer 2015 Merritt Island Daniel H. Stayt
FL, 32952 **********@*****.***
• Presidential Scholar of Achievement Award from MTU, 2013
• Top Student Award for Calculus plus with Tech I, II & III for 2013, 2014 and 2016
• National Honor’s Society Acceptance-June 2014
References
References are available on request
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