Emergency Management (EM/COOP), Security, Law Enforcement

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Wallace M. Carter

*******@***.*** 202-***-**** Bristow, VA

I am a dynamic leader in Security Operations and Emergency Management with 18 years of distinguished service in Federal Law Enforcement, including expertise as a K-9 Handler/Trainer and Shift/K-9 Supervisor. Currently, I serve as the Emergency Coordinator for the National Institute of Child Health and Human Development (NICHD), where I ensure compliance with emergency management policies and procedures and provide counsel to executive leadership and staff on preparedness and response actions. I am proficient in developing and implementing standard operating procedures and security protocols that align with the organization’s mission and objectives. My experience includes managing complex security situations, resolving conflicts, adhering to safety regulations, personnel management, risk mitigation, and maintaining operational readiness. Furthermore, I have served as a Certified Field Training Officer, Background Investigator, and for over seven years, I held the position of Chairman of the FOP/NIH Police Labor Committee (Union), all while fulfilling my primary law enforcement responsibilities. AREAS OF EXPERTISE

Data Analysis & Problem-Solving Managing Teams Process Optimization Stakeholder Engagement Strategic Planning Teamwork & Collaboration KEY ACHIEVEMENTS

• As the NICHD Emergency Coordinator, during a Mission Essential Function work session, I identified a critical operational and facility vulnerability. By strategically engaging with the relevant NIH Division, I revitalized long- stalled efforts to initiate and implement actionable solutions, ensuring emergency lab access for applicable staff and mitigating the risk of a potentially catastrophic operational failure to essential research operations.

• As the Union Chairman (UC), I established a strategic alliance with the NIH Division of Police Executive Command staff, guiding the development and implementation of impactful directives, standard operating procedures

(SOPs), and Memoranda of Understanding (MOUs), including historic policy changes related to uniforms, weapons, and equipment. I was the Chief Negotiator of our team, which ratified the Collective Bargaining Agreement (CBA). As the UC, I transformed a modest operating budget into a six-figure reserve, achieving significant financial growth despite a declining membership base due to attrition and member promotions. PROFESSIONAL EXPERIENCE

Management Analyst (Emergency Coordinator) National Institute of Child Health and Human Development (NICHD) U.S. Dept. Health and Human Services The National Institutes of Health May 2023 - Present

• Emergency Management/Continuity of Operations (EM/COOP) team leader responsible for the development, implementation, and management of emergency response plans for over 1500 staff members across multiple work locations.

• Directed cross-functional efforts to update and implement key Emergency Management/ Continuity of Operations (EM/COOP) policies and procedures, including Operational Emergency Planning, Orders of Succession, Government Emergency Telecommunications Service (G.E.T.S.) access, devolution planning, and ensuring the continuity of Mission Essential Functions. Communicated effectively in both oral and written forms.

• Oversaw national emergency alerts and advisories, delivering real-time actionable intelligence to leadership and staff.

• Established and maintained effective relationships across the NICHD by developing a Standard Operating Procedure (SOP) for organization-wide emergency communications through AlertNIH, thereby enhancing clarity and response time.

Civil Specialist Office of Human Resources (OHR) 2 P a g e

U.S. Dept. Health and Human Services The National Institutes of Health July 2021 - May 2023

• Conducted comprehensive and high-stakes workplace investigations about allegations of harassment, bullying, and misconduct, including instances involving executive-level respondents.

• Oversaw all facets of administrative inquiries, encompassing case intake, evidence collection, witness interviews, credibility assessments, and conclusive analysis.

• Acted as a principal advisor to the leadership regarding workplace conduct, offering expert counsel on the interpretation of policies and the implementation of corrective measures.

• Developed regulated correspondence, key talking points, and leadership communications for executive stakeholders in sensitive matters.

Supervisory Police Officer (Sergeant) Division of Police (DP) U.S. Dept. Health and Human Services The National Institutes of Health March 2003 – July 2021

• For three years, I oversaw and directed patrol operations, which included administering schedules, processing leave requests, assigning shifts, and conducting performance evaluations for a total of 11 law enforcement officers.

• Conducted comprehensive internal investigations concerning employee misconduct across various work locations. This process involved collecting and analyzing evidence, interviewing relevant stakeholders, and making recommendations in collaboration with the Human Resources department and the Civil Specialist.

• Managed and served as the principal K-9 trainer for seven years, implementing various tactics, and functioned as the Supervisor for the NIH Police K-9 Unit for two years, overseeing specialized operations in narcotics detection, explosives detection, and Vapor Wake® techniques. Coordinated high-impact mutual aid support in critical security environments in collaboration with other law enforcement agencies while enforcing applicable state and federal regulations and laws.

• Served as the principal Law Enforcement authority concerning security protocols and compliance within federal contract security operations, overseeing numerous Security Officers and assuring effective coordination, adherence to regulations, and the provision of essential protection across all operational activities. United States Army (Basic Training) The Virginia Army National Guard Dec. 1990 – Dec. 1998 (Term)

• Directed and supervised a twelve-member team during the United States Army Basic Training, overseeing performance, accountability, and daily operations while managing three additional squad leaders as the second- in-command of a diverse platoon.

• Facilitated the successful completion of training programs and ensured compliance by verifying that all recruited soldiers adhered to the directives, rules, and regulations of the U.S. Army; verified their readiness and communicated progress to senior leadership.

• Evaluated team performance, identified areas of strength as well as opportunities for improvement, and provided actionable recommendations aimed at enhancing training and professional development.

• Honorably discharged, recognized for professionalism, discipline, and commitment to mission readiness. Professional Development

• FCR 110: Contracting Officer’s Representative (COR) Level 1

• LSU NCBRT – Site Protection through Observational Techniques

• Certificate of Completion: NIH Management Seminar Series Program - 9 months

• Workplace Investigations: Federal Employment Law Training Group - 40 hrs.

• FLETC Law Enforcement Supervisors Leadership Training Program (80 hrs.) - Glynco, GA.

• Transitioning to Supervisor - Fred Pryor Seminars

• HHS Supervisor’s Role in Performance/Conduct Accountability (Parts 1 and 2)

• NIH Supervisory Essentials Training, 24 hrs.

• Stress Reflex Indicators (SRI) & Behavioral Pattern Indicators (BPI), 32 hrs. practical course - Global Assets Integrated 3 P a g e

• Counter Suicide Bomber Detection, Deterrence and Defeat, 40 hrs. Practical course - Global Assets Integrated

• Certification - Federal Law Enforcement Training Center, Law Enforcement Instructor Training Program (80 hrs.)

• Certificate of Graduation – Federal Law Enforcement Training Center, Mixed Basic Police Training Program, Artesia, NM. FEMA National Disaster & Emergency Management University Independent Study Program

• Certificate of Achievement - FEMA National Disaster & Emergency Management University

• IS-00013: EMI Conduct and Behavior

• IS-00029.a: Public Information Officer Awareness

• IS-00035.24: FEMA Safety orientation 2024

• IS-100.c: Introduction to Incident Command System, ICS-100

• IS-100.LEb: Introduction to the Incident Command System (ICS 100) For Law Enforcement

• IS-00120.c: An Introduction to Exercises

• IS-200.c: Basic Incident Command System for Initial Response, ICS-200

• IS-00201.a: Forms Used for the Development of the Incident Action Plan and Incident Management

• IS-00230.e: Fundamentals of Emergency Management

• IS-00235.c: Emergency Planning

• IS-00240.c: Leadership and Influence

• IS-00241.c: Decision Making and Problem Solving

• IS-00242.c: Effective Communication

• IS00244.b: Developing and Managing Volunteers

• ICS-G0300 Intermediate Incident Command System for Expanding Incidents

• IS-00318.a: Local Mitigation Planning Training

• ICS-G0400 Advanced Incident Command System for Command and General Staff-Complex Incidents

• IS-700.b: An Introduction to the National Incident Management System

• IS-800.d: National Response Framework, An Introduction

• IS-01300: Introduction to Continuity of Operations Awards

• Level 5: Achieved Outstanding Results (AO) rating, HHS Employee Performance Plan (PMAP) 2013-2020, 2023,2024

• Perfect Attendance Award, 2021

• Quality Step Increase (QSI) 2014, 2017, 2024

• Distinguished Honor Graduate - Canine Detection Training Center - Auburn University - 2012

• United States Department of Health and Human Services Secretary’s Award for Distinguished Service - 2006

• National Institutes of Health Director’s Recognition Award-Hurricane Katrina Response - 2005 Education

• California Coast University (Virtual) 2006-2010

Bachelor of Science in Management (57 credits)

• Northern Virginia Community College 1993-1995

Administration of Justice (10 credits)

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