Data Entry Specialist

ARLINGTON, US, ***** • ******************@*****.*** •

972-***-****

LISA JOHNSON

PROFESSIONAL SUMMARY

Dedicated Data Entry Specialist with extensive years of experience managing high-volume data tasks accurately and efficiently. Skilled in Salesforce, Microsoft Office Suite, and digital platforms. Proven ability to streamline data processes, reduce errors, and support organizational goals through meticulous data handling. EMPLOYMENT HISTORY

DATA INFRASTRUCTURE ANALYST Sep 2021 - Feb 2024

7-11 Corporate - Remote Irving, TX

• Managed and processed merchandising requests, ensuring 100% data accuracy.

• Implemented automation tools to reduce manual entry, improving productivity by 20%.

• Resolved data submission errors and maintained seamless workflow operations.

• Enhanced data quality control measures, boosting overall data integrity CONTROL OFFICE SPECIALIST Oct 2017 - Jan 2020

Thryv / formerly Dex-YP DFW Airport, TX

• Entered and updated contract data in Salesforce and other CRM systems.

• Managed daily contract cancellations, modifications, and renewals with high accuracy.

• Edited and verified client data for platforms like Google, Yext, Superpages, and YP.com.

• Prepared and fulfilled special data reports under tight deadlines INTERNET CONSULTANT Jun 2004 - Oct 2017

Dex-YP / formerly Supermedia, Idearc and Verizon Dallas, TX

• Entered customer orders and communications into the internal database system.

• Conducted quality checks to ensure accurate and error-free order processing.

• Researched and resolved client escalations promptly, enhancing customer satisfaction.

• Audited higher-tier accounts and collaborated with sales teams on data needs. EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION IN MANAGEMENT

Northwood University Cedar Hill, TX

SKILLS

Data Entry, Data Analysis, Salesforce, CRM Systems, Microsoft Office, Attention to Detail, Problem-Solving, Multitasking, Time Management, Workflow Optimization, Data Integration, Sharepoint, Data Ingestion. LINKS

LinkedIn: linkedin.com.

Contact this candidate