Teresa M. Crowther
**************@*****.*** 919-***-**** LinkedIn: www.linkedin.com/in/teresa-crowther-203678348
LEARNING & DEVELOPMENT STRATEGY CONSULTANT INSTRUCTIONAL DESIGN
Innovative Learning & Development (L&D) professional with expertise in instructional design, learning technologies, and strategic consulting. Proven ability to develop and implement enterprise-wide L&D solutions, enhance learning cultures, and drive business performance. Adept at partnering with stakeholders to create engaging, research-backed learning experiences.
CORE COMPETENCIES
L&D Strategy & Consulting
Instructional Design & Curriculum Development
Digital Learning Solutions & Learning Technologies
Performance Improvement & Talent Development
Stakeholder & Client Relationship Management
Process Optimization & Change Management
PROFESSIONAL EXPERIENCE
AT&T Public Sector FirstNet Sales – Education Specialist
Raleigh, NC Dec 2021 – Feb 2023
Consulted with K-12 and higher education institutions to identify learning technology and communication solutions, driving digital transformation through AT&T’s FirstNet platform.
Managed end-to-end sales and strategic partnerships, increasing adoption of learning and communication tools to enhance instructional delivery.
Delivered consultative training sessions on wireless and wireline solutions, ensuring seamless integration into enterprise learning environments.
Envision Science Academy – Instructional Designer & English Educator
Wake Forest, NC Aug 2016 – Dec 2021
Designed and implemented project-based curricula, fostering critical thinking, collaboration, and student engagement.
Achieved student proficiency rates of 85%-95%, leveraging data-driven instructional strategies.
Led educator professional development, optimizing instructional delivery and classroom engagement techniques.
Spearheaded extracurricular programs, including field trip coordination and student enrichment initiatives.
AT&T Business Continuity – National Disaster Recovery (NDR) Project Manager
Basking Ridge, NJ Jan 1996 – May 2004
Developed and maintained technical documentation for business continuity and disaster recovery, aligning with industry best practices.
Managed a $1.4M disaster recovery insurance claims project, optimizing reimbursement processes through strategic project management.
Led process improvement initiatives using Six Sigma methodologies, enhancing service efficiency and digital workflows.
EDUCATION & CERTIFICATIONS
Master’s Certificate in Project Management – George Washington University, PMI/PMBOK
Bachelor of Arts in English Literature, Cum Laude – North Carolina Central University
Six Sigma Green Belt Certification – AT&T University
NC Secondary English Teaching Certification
TECHNICAL SKILLS & TOOLS
Learning Management Systems (LMS) Instructional Design (ADDIE, SAM) eLearning Development
Articulate 360, Captivate, Camtasia, Rise 360 Learning Analytics & Performance Measurement
Agile & Project Management (PMP-aligned methodologies)