Quality Assurance Tester

MICHAEL MITCHELL

QUALITY ASSURANCE AND *D ART

Game Technician Supervisor

Doyle’s Outpost 2019– 2020

Resolve service problems by clarifying customer’s complaints and determining the cause of the problem

Obtained and evaluated revelation information to troubleshoot, repair, and maintain 25 arcade machines, a VR station, and laser tag system

Demonstrated strong communication skills while interacting with customers on the arcade floor

Quality Assurance Tester/Software Quality Assurance

Activision Publishing 2017 – 2019

Collaborated with developers to troubleshoot issues and implement effective solutions to improve gameplay and user experience for 3 different AAA games

Utilized bug tracking tools to log, prioritize, and ensure timely resolution of reported issues

Performed exploratory testing to evaluate new features and ensure seamless functionality prior to release

Provided constructive feedback on gameplay mechanics, visual fidelity, and user interface design to optimize overall game performance

Led cross-functional teams in coordinated testing efforts to ensure project milestones were met within tight deadlines

Fostered a collaborative environment that encouraged open communication and problem-solving among team members

Setup and deploy builds on multiple platforms, as well as smoke testing build deploys

PROFESSIONAL EXPERIENCE

3D Artist

Freelance – Self-Employed 2023 - Present

Created high-quality 3D models and graphic art for various projects

Collaborated with clients to understand their vision and deliver customized assets

Utilized industry-leading software such as Maya, Unreal Engine 5, Adobe Photoshop, and other programs to produce and render art for 3D printing

Demonstrated strong problem-solving skills through troubleshooting and resolving technical issues along with project management

Quality Assurance Tester/Software Quality Assurance

Epic Games 2021 – 2023

Identified and isolated bugs and crashes within AAA game through regression, ad-hoc testing and investigating bugs reported by players

Documented detailed reports of testing results, including screenshots of issues and errors in the video game program in a self-directed and highly motivated atmosphere

Coordinating and working closely with developers to troubleshoot and resolve complex bugs in a committed and timely manner

Maintained internal QA dashboard to drive integrity and clarity of data across the company

Proficiency across multiple platforms, such as PC, Xbox, PlayStation, and Android

Displayed excellent written and verbal communication along with ability to take initiative and be highly motivated on tasks when working with a team or independently

EDUCATION

Associate’s in 3D Modeling

Honors Recipient

Minneapolis Media Institute

May 2017

SKILLS

Jira

Test Rail

Adobe Photoshop

Unreal Engine 5

Maya

Miro

Wiki

Microsoft Office Products

Slack

Communication

Teamwork

Critical thinking

Time management

202/940-5673

*******************@*****.***

linkedin.com/in/michael-mitchell-951168134/

https://mjmitchell1495.wixsite.com/models

SKILL SUMMARY

With extensive experience as a Quality Assurance Tester and 3D Artist, I have honed my skills in identifying and isolating bugs within AAA games, collaborating with developers to troubleshoot and resolve complex issues, and maintaining data integrity across multiple platforms. My proficiency in industry-leading software such as Maya, Unreal Engine 5, and Adobe Photoshop has enabled me to create high-quality 3D models and graphic art for various projects. Additionally, my strong problem-solving abilities, excellent communication skills, and ability to work both independently and as part of a team have contributed to my success in delivering customized assets and ensuring seamless functionality in video game programs.

CONTACT

Contact this candidate