Quality Assurance Program Manager
Resume:
Mary Borrego
********************@*****.***
OBJECTIVE
To obtain a position in the manufacturing field with an organization, which requires a motivated, dedicated person, and where my quality assurance expertise, as well as individual achievements, and performance, will be recognized, thereby allowing for growth and development.
PROFESSIONAL SKILLS
6Sigma Black Belt MIL-Q-9858/ MIL-I-45208
Excel/Access/Minitab ISO 13485 (2003, 2016)
Visio/ABC Flow Charts Nadcap/AS9100 (2009, 2015)
Semi-Conductor ISO-9000 (2008, 2015)
Plastic Injection Molding ISO 14001 (2004)
SMT/PTH ISO/TS 16949 (2002, 2009)
PCBA/PCB boards TL 9000 (2003 - 2016)
Cable/Wires/Harness IPC-A-610 Trainer/ J-STD-001
Sheet Metal MIL STD 454
SPC/TQM Microsoft Office
FMEA/PPAP/APQP/Control Plans FDA requirements
Microsoft Office MIL-Q-9858/ MIL-I-45208
EMPLOYMENT HISTORY
Jul 2023 to Dust Free Royse City, TX.
Present . Program Manager
Manufacture of Indoor Air Quality fabrication and assembly processes and injection mold. High mix low
volume of products.
NPI reviews of documentation providing feedback to engineers, writing of procedures, implementation of new
product, QCP, FMEA and auditing process and obtaining approvals from customers on FAI.
Closely interacting with cross functional teams and customers driving defect reductions and process
improvements.
Champion and leading teams on investigations, root cause analysis for corrective and preventive actions
Manage Quality Department several locations, quality engineers, techs, auditors and inspectors from receiving inspecting, (218 subordinates)
internal audits, calibration, MRB and quality management system.
Obtain QMS certification and introduction to automotive customers to open business spectrum
Develop a Supplier Qualification Process to identify and lead investigation and resolution of supplier challenges
build quality products and meet QMS requirements.
Collaborate with other internal and external (both customer and supply base) functions to pursue Quality issues.
Quality System Management Review Rep Monthly, Quarter, and Annual quality metrics for internal and
external reporting.
Dec 2018 to Ducommun Incorporated
Mar 2023 Quality Manager Tulsa OK/ El Paso TX
Contract Electronics Manufacture for Oil and Energy, Aerospace, Medical, Box Build process included but not limited to SMT, ThruHole, Conformal, Potting of PCBA and injection mold. High mix low volume of down hole products.
NPI reviews of documentation providing feedback to engineers, writing of procedures, implementation of new product, QCP, FMEA and auditing process and obtaining approvals from customers on FAI.
Closely interacting with cross functional teams and customer driving defect reductions and process improvements.
Champion and leading teams on investigations, root cause analysis for corrective and preventive actions
Manage Quality Department, quality engineers, techs, auditors and inspectors from receiving inspecting, internal audits, calibration, MRB and quality management system. (306 subordinates)
Develop a Supplier Qualification Process to identify and lead investigation and resolution of supplier challenges build quality products and meet QMS requirements.
Collaborate with other internal and external (both customer and supply base) functions to pursue Quality issues.
Quality System Management Review Rep Monthly, Quarter, and Annual quality metrics for internal and external reporting.
MARY DIMITROFF PAGE 2
Jul 2009 to Flextronics Industrial
Aug 2018 Sr. Quality Engineer Lead/Quality Manager Plano/El Paso, TX
Contract Electronics Manufacture for Oil and Energy, Aerospace, Medical, Box Build process included but not limited to SMT, ThruHole, Conformal, and Potting of PCBA. High mix low volume of down hole products.
NPI reviews of documentation providing feedback to engineers, writing of procedures, implementation of new product, QCP, FMEA and auditing process and obtaining approvals from customers on FAI.
Closely interacting with cross functional teams and customer driving defect reductions and process improvements.
Champion and leading teams on investigations, root cause analysis for corrective and preventive actions
Manage Quality Department, quality engineers, techs, auditors and inspectors from receiving inspecting, internal audits, calibration, MRB and quality management system. (486 Subordinates)
Managed Supplier Qualification for site suppliers and worked closely with Global suppliers include scoring controls of activities associated to the AVL
Collaborate with other internal and (both customer and supply base) functions to pursue Quality issues
Monthly, Quarter, and Annual quality metrics for internal and external reporting.
Performing SGA small group activities and Kaizen minimum of 3 per year
High Lights of these activities
Documentation process reducing head count and processing cost savings 326K annually
MRB ESD improving quality of product and reducing damaging of components 40K annually
Kaizen implementation of Kanban for our largest customers cost savings 1.2 process improvements.
Aug 2006 to Foxconn Houston, TX
Jul 2010 Sr. Quality Engineer
Contract Electronics Manufacture for PCBA and Injection Mold for Automotive, Medical, and Military industry
Certification team for Quality Management Systems and completing AS9100 certification
Lead and supported continuous improvement through customer focus teams
Act as the link to the customer reported improvement to upper level management
Quality executions consisted of NPI, Product Launch, MRB, RMA, PCAR, and etc.
Lead the development and insured the integrity of APQP documentation
Collaborate with other internal and external (both customer and supply base) functions to pursue Quality issues
DOE and Reliability testing for qualification and root cause analysis
Tarnished boards testing Cost Savings > $840,000 2 month inventory
Lifted pad due to design Cost Savings > $30,000 2 day inventory
Obtained customer approval with reporting all testing results
Developed RMA process with process mapping, procedure writing and training
Designed Access databases to capture information, results and reporting of return material
Improved the processing days from 65 days to 25 days and declining within a 3-month period
Cost Savings > $1.2 of inventory
Jan 2002 to Sumitomo Wiring Systems -USA El Paso, TX
July 2006 Quality Manager
Managing Company Quality Management Systems ISO9001/TS16949 Management Representative
Interacting with customers, suppliers on internal or external quality issues
Preparations and approvals of PPAP including FMEA, APQP, and control plans
Participating in APQP and new program launches with OEM
Conduct Audits per TS 16949, Kaizen workshops and 5S processes and administrating customer specifics
Processing and implementing corrective action with Tier 1 suppliers
OEM Managing IMDS internet system and RoHS system for compliance.
Jul 1997 to PageNet / Arch Wireless Plano, TX
Aug 2001 Logistics Quality/Returns Manager
Directed employees engaged in inspection, testing, and auditing activities to ensure continuous control over materials, facilities, and products.
Planned promoted and organized training activities related to product quality and reliability.
Developed and initiated standards and methods for inspection, testing, auditing and evaluation.
Developed and analyzed statistical data and product specifications to determine present standards and establish proposal quality and reliability expectancy of refurbed pagers.
Investigated customer complaints regarding quality and make adjustments accordingly.
Devised sampling procedures and develop forms and instructions for recording, evaluating and reporting quality reliability data.
MARY DIMITROFF PAGE 3
Jan 1990 to Lockheed Martin (Location Elamex) Mexico and Southwest Region
Apr 1997 Supplier Quality Engineer
Provided technical support and service for GE Aerospace, Astro, and Lockheed Martin at suppliers based in Mexico and Southwest of the US.
Suppliers manufactures included cables, wiring, PCB, PCBA, injection mold and components.
Surveilled and monitored manufacturing processes for SMT and PTH assemblies.
Performed Source Inspection at supplier’s site per corporate QA assignment.
Performed special process and (Mil Q and I) quality system audits at all suppliers.
Investigated root cause and recommended corrective action.
Monitored processes of 7 sites in Mexico for Naval, Army, and Airforce contracts
Trained management, inspectors and operators to the requirements of Mil Q, Mil I and Mil STD 2000 and A.
EDUCATION
1985 to El Paso Community College El Paso, TX
1986. Basic Core Courses
1996 to Richland College Richardson, TX
1997 Basic Core Courses / Total Quality Management Program
1996 to Amber University Garland, TX
1999. BBA Management
TRAINING
Present Acuity Institute On-line Classes
Six Sigma Black Belt
Kaizen
2004-2005 AIG Training Detroit, MI
ISO9001:2001 - TS19649
IMDS/RoHS Training
1996 Quality Education Services Dallas, TX
Internal Lead Auditor (ISO and QS 9000)
1997 National Seminars Group Plano, TX
Manager Training
REFERENCE
Upon request
Contact this candidate