Data Entry Disaster Relief

LESLIE HUCUL

Las Vegas, NV *****

***********@*****.***

Work Experience Helpline Agent Disaster Relief FEMA IT-Con-Las Vegas, NV June 2024 to Present • Frontline disaster relief for applicants seeking FEMA assistance. • Working with victims through hurricane Beryl, Helene Milton as well as disasters in Illinois, Alaska, Vermont and Indian reservations. • Assisting Applicants with intake for FEMA housing, rental assistance, inspector, etc.

Case Consultant Morgan & Morgan-Remote December 2021 to December 2023 • Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards. • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients. • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines. • Worked with Veterans • Worked with Social Security • Worked with assisting obtaining medical treatment for Clients

Fulfillment Problem Solver Amazon Warehouse YYC1-Calgary, AB June 2019 to November 2021 • Fulfillment Associate • Receive, • Sort • Problem Solve • ISS • Cubiscan • Data Entry • Safety

Luxury Sales Associate Hudson Bay/ Lord & Taylor / The Bay/Saks Off Fifth-New York, NY November 2013 to November 2021 • Worked BOTH USA & Canada • Hudson Bay Canada, Saks Off Fifth & Lord & Taylor USA • Luxury Watches • Handbags • Fashion Jewelry • Lingerie • Sunglasses • Inventory • Also Designed Displays for Watches & Sunglasses

International Beauty Guide LimeLife by Alcone-Calgary, AB January 2016 to July 2019 International beauty guide for top tier Limelife Beauty Line. Worked with clients through Social Media Platforms globally

Retention Specialist T Mobile-Calgary, AB June 2017 to June 2019 • Customer driven results to achieve positive outcome and increase sales • Ability to provide a solution for a product or a billing issue to assure customer stays with company, signs a new contract • ability to show empathy for upset and overwhelmed client, who achieving results for company

Top Earner Sales Specialist Victoria's Secret-Jersey City, NJ September 2013 to February 2016 • Worked BOTH USA & CANADA • Top Earner • Sales Specialist • Certified Bra Fitter • Team Lead

Field Service Rep Merchandiser FOSTER GRANT INT'L-Vancouver, BC April 2011 to January 2014 • Worked. Both USA and Canada • Field Service rep for West Vancouver Whistler North Vancouver, as well as Jersey City NJ. • Shopper, Drug Mart, Walmart, Dollar General, Sav-On Pharmacy for Foster Grant, eyewear • Displays • Inventory Control • Customer Service • Damages • Credits.

Personal Assistant/House Manager Marco Management-Vancouver, BC January 2004 to February 2013 • Corporate condo for CEO, Clients, Family & Guests • Worked with Strata & Vendors • Set Menu and Meeting • Oversaw all Housekeeping and Landscaping • Transportation for Corporate Guests.

VIP Junket Team Member JET SET Sports-Vancouver, BC April 2009 to February 2010 • Vancouver Winter Olympics contract • Ticket Vault • Credentials. • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. • Transportation for Athletes, their Families, • Dignitaries & Officials • Ticketing • Customer resolution

Event Coordinator Corporate Meeting Concepts-Del Mar, CA April 1995 to February 2002 • Meeting planner for all Bristol Myers Squibb events. • research • Packaging for Attendees, • Rooms • meeting space • Speaker rehearsals San Diego Corporate Planners

Legal Assistant Mason Sloane & Gilbert-Santa Monica, CA September 1987 to March 1989 • Legal assistant • Entertainment contract attorney • Major celebrities • Tour contracts • Publishing contracts • Disputes • Time Billing • Redlining • Transcription

Assistant to Creative Services Director MCA Records-Studio City, CA June 1987 to December 1988 • Assistant for Creative Services Director • Albums CD and Cassette • Copyright • Photo Shoots Assistant to Director Publicity & Promotion The Walt Disney Studios-Burbank, CA April 1985 to June 1987 • Domestic & International releases • All Disney Touchstone film releases • Publicity • Promotions, • VIP release events • Screenings • Guest Lists

Executive Assistant The Playboy Mansion-Holmby Hills, CA April 1980 to August 1983 • Transcribing all parties and event videos • Placing all calls to invite VIP and Mansion guests to Poker night, Movie night, and Charity Parties • Assisted in day to day correspondence • Contracts • Skate Patroler & Skater for Mansion Charity Events Agent Assistant William Morris Agency-Beverly Hills, CA January 1975 to June 1978 • Assistant for two Literary Agents • Contracts, Red Lining • Proofreading • Meeting Calendar • Heavy Phones

Lighting Programmer, Stagehand, Production Asst MGM Grand Garden Arena-Las Vegas, NV • Stagehand • Lighting Programmer • High climber • Truss Spot and Spotlight Operator • Provided technical support during rehearsals • VIP Runner • Wardrobe • Assisted Management with VIP Guests with their administrative needs and requests. • Labor calls and scheduling

Education

Certification in HR Acquisition HRCI through Coursera-Remote June 2024 to Present

Electronics Tech DeVry Tech-Phoenix, AZ

Technical Theatre Miracosta College-Oceanside, CA

Performing Arts Lee Strassburg School of-Hollywood, CA

Skills

• Salesforce • MS Office • Type 65 Wpm • Documentation proficiency • Communication skills • Microsoft Office • Phone etiquette • Data entry • Computer skills • Customer service • Sales • Cash register • Merchandising • Organizational skills • Pricing • Time management • Stocking • Administrative experience • Office experience • Microsoft Excel • Microsoft Word • English • Cash handling • Office management

Certifications and Licenses Driver's License January 2022 to August 2025

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