Quality Assurance Software

MUSKAAN JAIN

**** ****** ***, **********, ** ****3 *****@****.*** linkedin.com/in/jainnmuskaan/ 412-***-**** EDUCATION

University of Pittsburgh – School of Computing and Information Pittsburgh, PA Master of Science in Information Science Grace Hopper 2023 Scholar GPA – 3.84/4 December 2023 JK Lakshmipat University – Institute of Engineering and Technology Jaipur, India Bachelor of Technology in Computer Science and Engineering GPA – 8/10 July 2021 SKILLS

Programming Languages: Java, Python

Database Tools: SOQL, MySQL, MS-Excel, Salesforce Data Loader, Cassandra Web Technologies: HTML, CSS, JavaScript, HTTP, JSON, XML, REST API Software and API Testing Tools: Provar, Apache JMeter, LoadRunner, Cucumber, Gherkin, TestNG, XPath, Postman, Swagger, Insomnia, Chrome DevTools, Salesforce Developer Console, Salesforce Org, Karate, Playwright Test Documentation: Test Plan, Test Cases, Checklists, Use Cases, Bug Reports, Defect Management, Test Reports Miscellaneous: GitHub Actions, Bamboo, Gradle, Docker, : Jira, Bugzilla, Azure DevOps, Git (GitHub, BitBucket) Software & Testing Methodology: Functional Testing, Manual Testing, API Testing, Debugging, End to End Testing, User Acceptance Testing, System Testing, Volume Testing, Regression Testing, Integration Testing, Agile (Scrum and Kanban), Waterfall, SDLC, Test-Driven Development, Behavior-Driven Development RELEVANT EXPERIENCE

American Eagle Outfitters Pittsburgh, PA

QA Engineer February 2024 – Present

• Developed and executed automated test scripts using JavaScript and Playwright for end-to-end UI Testing of browser-based applications, significantly improving the efficiency and reproducibility of the testing process.

• Generated RTlogs through Postman for comprehensive testing on various iOS-based and Android-based devices, ensuring cross-platform compatibility and user interface consistency.

• Spearheaded end-to-end manual testing of Jumpmind POS software across APAC and AMER regions, logging defects in JIRA to identify and resolve critical issues which enhanced regional compliance and defect resolution.

• Performed risk analysis and enhanced release readiness by maintaining a robust test case repository and conducting manual and automated tests, significantly increasing product reliability and reducing post-launch issues by 25%.

• Established standards for product quality by analyzing the feasibility of new test cases and enhancing test accuracy, setting new benchmarks for future testing protocols and improving overall test coverage. University of Pittsburgh Pittsburgh, PA

Associate QA Analyst September 2022 – April 2024

• Refined software quality by automating tests with Provar, ensuring 100% consistency across Staging, Test, and Production environments, leading to more reliable and efficient functionality verification.

• Actively participated in Agile ceremonies such as sprint planning, backlog refinement, retrospectives, and test planning to enhance project efficiency utilizing Azure Kanban board to streamline task execution and effectively track project progress.

• Devised and executed test plans for 150+ features, increasing overall coverage by 35%, slashing defects and bugs by 20% and ensuring full compliance with end-user requirements via manual testing.

• Analyzed periodic run reports of automated tests within the CI/CD pipeline, identifying root causes of failures and implementing effective solutions to enhance test suite reliability, system performance and improving deployment efficiency. InfoAxon Technologies Noida, India

Solution Developer May 2021 – July 2022

• Collaborated in diverse teams to bolster Saraswat Co-operative Bank’s social media strategies, co-creating and testing different data-driven approaches that significantly amped their social media engagement and growth metrics.

• Automated and manually tested their API integration with Twitter, Facebook Graph, and LinkedIn APIs to test data extraction processes, expediently retrieving key engagement metrics such as comments, likes, and shares.

• Utilized Karate framework for API testing, ensuring the accuracy and reliability of data extraction from social media platforms; efficiently logged and tracked bugs in Jira to maintain high-quality integration and performance standards. PROJECTS

Exploiting Network Security September 2023

• Performed various network vulnerability assessment by leveraging WEP and WPA2 access points, executed a DDoS attack to test network resilience, and engaged in a complex 2DES Meet-in-the-Middle attack for secure data decryption.

• Utilized the Kali Linux environment to scan and exploit vulnerabilities in network infrastructure, notably exploiting the ZeroLogon vulnerability in a simulated enterprise environment. User Activity Analysis with Apache Cassandra: Capturing and Analyzing Website Metrics April 2023

• Implemented a data analysis system utilizing Apache Cassandra, capturing, and analyzing essential user activity data such as hits, logins, URLs, and IP addresses, leading to actionable insights for website optimization.

• Engineered query-based operations in Cassandra to extract vital metrics like total hits, specific IP address interactions, and image download counts, empowering data-driven decisions for website optimization.

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