Account Executive Team Leader

Terell Davis

Cell: 251-***-**** Email: ******.*******@*****.*** Address: 3755 San Remo Drive Apt 211, Santa Barbara, CA 93105 CAREER SUMMARY

A driven, energetic and outgoing individual, who welcomes challenging tasks and strives for creative solutions; natural team leader, whose skills facilitate a positive teamwork environment; also focuses on completing goal-oriented tasks, efficiently producing high-quality results while executing objectives. EDUCATION

Faulkner State Community College 2011-2013

Southern Union State Community College 2013 - 2015 Auburn University 2015 - 2018

PROFESSIONAL EXPERIENCE

Account Executive

360 Destination Group March 2025 - May 2025 Santa Barbara, CA

● Promoting destination and company capabilities via sales trips, formal presentations to inventive, corporate clients and hotels

● Developing and nurturing consistent relationships with key hotels/ hoteliers. To include hotel sales drop, site visits, and hotel outings

● Establishing and maintaining positive working relationships with vendors, CVB, industry consortiums, and third parties

● Working alongside Design & Development Managers through production of proposals and maintain control over the program details, client relationship, pricing, deadlines throughout the sales process, both internally and with the client

Catering Sales and Conference Services Manager

Kimpton, The Canary Hotel August 2023 - March 2025 Santa Barbara, CA

● Worked alongside planners and clients to design and execute tailored catering and event solutions, ensuring exceptional service coordinating events team to meet customer satisfaction

● Coordinated logistics for weddings, conferences, corporate events, and private gatherings, managing guest counts ranging from 20 - 200

● Successfully planned and executed over 67 wedding in 2024, alongside social gatherings and corporate events, surpassing our $800,000 targeted goal, ending the year with $1.9 million dollars in revenue

● Conducted site tours and presentations to prospective clients, generating new business and repeat bookings Catering Sales and Conference Services Manager

Hilton, The Leta Hotel April 2022 - July 2023 Santa Barbara, CA

● Successfully resurrected 80+ events that were cancelled due to COVID-19, while booking new business and consistently receiving positive feedback from clients

● Managed vendor relationships, including rentals, florists, AV services and entertainment to meet event needs; supervised event execution, ensuring seamless operation from set up to breakdown

● Oversaw menu planning in conjunction with the culinary team, incorporating dietary restrictions and preferences.

Restaurant Assistant General Manager

Kimpton, The Goodland Hotel November 2021- April 2022 Santa Barbara, CA

● Oversee daily operation and staffing; Manage inventory levels and coordinate with suppliers for timely restocking; alongside monitoring compliance with health, safety and sanitation regulations

● Recruit, train and schedule employees to ensure optimal coverage; Conduct performance evaluations and provide constructive feedback; Foster a positive work environment to maintain morale and reduce turnover.

● Address customer complaints & resolve issues to ensure guest satisfaction; Implement strategies to enhance the guest experience, such as loyalty programs, promotions and property activations

● Collaborate with local businesses or community events to help increase visibility; Execute marketing campaigns to attract new customers, along with retaining existing ones

● Collab with Chef to design and update menus based on customer preference; Regularly conduct quality check on F&B standards; ensure consistency in food preparation Independent Contractor

Infinity FInancial Solutions June 2021- October 2021 Atlanta, GA

● Help clients to understand the benefits that life insurance can provide to create financial stability

● Utilize insurance policies and strategies to help protect your mortgage, final expense an/or retirement planning

● Contracted with over 20 companies in help provide a service in Life Insurance, Annuities and Medicare Restaurant Manager

Kimpton Sylvan Hotel February 2021- May 2021 Atlanta, GA

● Trained and Staffed opening team for a luxury lifestyle hotel

● Developed daily operational duties (floorplans, opening and closing duties, running side work, menu layout) for 3 restaurant concepts (The Betty Restaurant, Willow Bar Garden Restaurant & St. bJulep Rooftop Bar & Lounge)

● Exercised daily expectations to make sure team was set up for success Assistant General Manager

Finney’s Crafthouse January 2021 - February 2021 Santa Barbara, CA

● Keeping an close eye on labor and weekly trends with sales

● Abiding by COVID-19 guidelines with our take-out and delivery service

● Tracking liquor cost, ordering and food sales to make sure we eliminate as much waste and make little to no mistakes to obtain profits during difficult times

Server

Finney’s Crafthouse September 2020 - November 2020 Santa Barbara, CA

● Working in an upbeat and fast-paced environment, while upholding a great customer environment to be able to provide for our guests.

● Being able to think quickly in high pressure situations

● Obtained product knowledge to be able to guide guest with any allergies or modifications thru their evening safely and confidently

● On track to manage almost $500,000 in revenue annually, thru sales and up selling when necessary to guests Banquet Manager

Kimpton, The Goodland Hotel March 2019 - March 2020 Santa Barbara, CA

● Ensure team meets the requirements of each client, whether a small anniversary, glamorous wedding or a high profile corporate dinner

● Manage the day to day tasks of event, scheduling, payroll

● Briefing staff and checking the room set up before each event

● Ensures that any banquet space used is turned around for the next event or showing

● Proficient in using Agilysys computer software, Salesforce & Delfi sales booking software Restaurant Manager

Kimpton, The Goodland Hotel June 2018 - March 2019 Santa Barbara, CA

● Ensures that employee staff is thoroughly trained in service sequence, product knowledge, and makes every effort to meet the needs of each and every guest through service education, using daily line-ups and daily evaluation of both the restaurant and restaurant team

● Assist in meeting the financial targets with sales by executing and enhancing the annual marketing plan, reacting quickly to new opportunities pertaining to improvement, running consistently high operation standards, and effective utilization of funds, along with meeting budgets in all areas of cost control, with a focus on cost of sales and payroll

● Proficient in using ALOHA for FOH, alongside programming and customizing interface Food and Beverage Supervisor

Hyatt Centric Hotel November 2016 - May 2018 Santa Barbara, CA

● Supervised employees and provided continuous training in all F&B outlets (Marbella Restaurant, In Room Dining

& Mar Vista Lounge) to ensure high quality of customer service

● Oversaw menu changes and updates, Payroll, Liquor Ordering, Scheduling, Invoices, Amenity Program, MICROS System, LLG, Forecasting, Inventory and Hotel Promotions

● Proficient in using MICROS, EMC, VeriFone, RMC, Timesaver and Excel Cabana Restaurant/ Bar Manager

Moore’s Mill Club April 2016 - September 2016 Auburn, AL

● Planned, directed and coordinated elevated tastings and luxury events ranging in size from 10-60+

● Supervised staff of 40 full-time employees and 25 part-time employees

● Worked closely with owners to establish inventory levels resulting in a 15% decrease in beverage costs Manager Asst. Event Coordinator

Moore’s Mill Club September 2015 - March 2016 Auburn, AL

● Maintained staff by recruiting, orienting, and training employees; maintaining a safe, secure and legal environment; developing personal growth and opportunities

● Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, trade shows, sales meetings, business meetings and appreciation events Cabana Restaurant/ Bar Manager

Moore’s Mill Club April 2015- September 2015 Auburn, AL

● Accomplished staff results by communicating job expectations; planning, mentoring and appraising job results; coaching, counseling and disciplining employees; developing, coordinating and enforcing systems, policies, procedures, as well as productivity standards

Assistant Event Coordinator

Fountainview Mansion May 2013- March 2015 Auburn, AL

● Assisted in running the first Luxury Bed and Breakfast/ Special Events venue of a 16,000 sq. ft. mansion in Auburn

, AL. Assisted in the staging, booking, planning, executing and billing of all special events, consisting of weddings ceremonies and reception, rehearsal dinners, small luncheons, sorority formals, corporate dinners and/or retreats, music videos and films; 35+ events annually ranging from 15-500 guests

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