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Supply Chain Customer Service

Location:
Florham Park, NJ
Posted:
June 03, 2025

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Resume:

Michael A. Rastiello

*** ********* ** ******* **** NJ 07932 / 973-***-**** / ******************@*****.***

SUMMARY AND PROFILE

SUPPLY CHAIN OPERATIONS EXECUTIVE

30+ years’ experience directing global supply chain logistics for international and North American transportation programs Versatile supply chain operations executive, skilled at guiding process improvement and cutting costs without sacrificing service, improving productivity, quality, and efficiency of operations. Expertise in price negotiations and administering third-party (3PL) operations and service. Influential leader with acute business acumen and expertise in building and leading global high-performance teams to drive transformational change, innovation, and value creation; proven track record of success leading safety and compliance initiatives.

Dec 2021- One of the projects on my bucket list: Moved to Sarasota Fla - Purchased Land - Built two homes. Sold them for a profit. Returned to NJ. Nov 2023.

Areas of Expertise

Vendor Performance Score cards Manage /Negotiate Manage /Negotiate 3 PLS /Distribution centers

Reverse Logistics - End to End Strategies Manage /Develop Vendor Relationships

Negotiate Contracts All modes + 3PL’S Implement Global Logistics Strategies

Effectively Collaborate With Teams Strategic Planning Develop KPI’S

PROFESSIONAL EXPERIENCE

CASIO AMERICA, INC, Dover, NJ

Director of Logistics & Transportation

1997 - Dec 2021

Direct all aspects of transportations and logistics operations internationally and throughout North America. Lead management team of 10, ensuring accurate and cost-effective product delivery. Continually improve business performance, allocating and managing more than 100 staff resources, directing $45m annual operating budget, and producing new solutions to logistical, problems. Honored with three President’s Recognition Awards for service and performance excellence.

Lead North American and MX continuous process improvements for Transportation and Returns, transforming operations by improving supply chain model and business operations, cutting freight budget from 2.45% to 2.02% of net sales.

Streamline Global operations, consolidating Canadian and Mexican distribution centers to NJ and IL facilities, with a positive impact on customer service.

Established direct delivery service from Asian manufacturing sites to major retail locations, helping to boost product sales while reducing associated logistics costs by $200k.

North America and Mexico. Initiated outsourcing returns model for high-end products and “destroy-in-the-field” process for low-value merchandise, saving $700k in returns processing annually.

Implemented Global Logistics Strategies. Negotiated cost-effective 3PL contract for North America and Mexico saving $600k and reducing transit time by 13 days.

Performed risk and threat assessments, logistics process road mapping, and operational audits to earn Tier 3 Customs Certification.

Negotiated Global Ocean and Air contracts and streamlined operations for over 4,000 imported shipments to North America and Mexico.

End to End Reverse logistics strategies eliminate waste, reduce cost, and protect name brand.

HULS AMERICA, INC, Piscataway, NJ

Senior Manager of Transportation & Warehousing

1991 - 1997

Directed 12-person team in warehouse and transportation operations spanning 10 distribution centers across U.S. and Canada, establishing and maintaining 3PL relationships. Oversaw service contracts, planning and allocating $29m annual operating budget, managing bid processing, and authorizing awards.

Created supply chain model for warehouse operations, consolidating five locations while improving order-fill rate by 50% and increasing two-day or less deliveries to 75% of total volume.

Designed, developed, and implemented robust transportation bidding framework, generating more than $1m in freight savings.

Slashed tote turnaround time on paint and coatings by 50% by creating tote tracking and safety inspection program.

Launched core carrier initiative that facilitated $500k in direct cost savings while reducing average transit times by two days.

ADDITIONAL EXPERIENCE

BASF CORPORATION, Coatings and colorants, Clifton, NJ

Manager of Transportation Rates & Services

1985 -1991

Defined transportation rate structures and consolidated third-party delivery services to improve performance and lower costs.

DEGUSSA CORPORATION, Transportation /Teterboro, NJ

Supervisor

1980 - 1985

Coordinated transportation activities, slashing damaged product claims by more than $150k by implementing continuous process improvements.

EDUCATION AND OTHERS

Kennedy-Western University, Cheyenne, WY

Bachelor of Science, Business Management /06/1985 - 09/1987

Academy of Advanced Transportation and Logistics, World Trade Center NY, NY

Degree in Logistics and Transportation /09/1977 - 10/1979

Certification

Logistics Program Certificate, Academy of Advanced Logistics and Transportation

NASTRAC & Community involvement

President of RTF Football program with over300 children



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