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Scrum Master Software Development

Location:
Phoenix, AZ, 85003
Posted:
June 03, 2025

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Resume:

Mamta Adesara

SAFe Certified Scrum Master

*****.*******@*****.***

(M) +1-602-***-****

Phoenix, Arizona, USA

SUMMARY:

·A SAFe Certified Scrum Master with over 5 years of experience in Agile Scrum and SAFe

·Exposed to all phases of software development life cycle including in-depth knowledge of Agile and Waterfall Methodologies

·Extensive experience in driving successful projects as a Scrum Master

·Experience in facilitating SAFe ceremonies

·Experience in working as a servant leader with Agile Release Train and scrum teams in conflict resolution. Empowering the teams by increasing Transparency, Inspection, Adaptation, Focus, Courage, and Respect

·Experience in working with Portfolio, Program Management, Release Train Engineer (RTE), Scrum Masters, and development teams on designing and executing daily standups

·Participated in Scrum of Scrums and notified the RTE about roadblocks, correlated dependencies, and aligned the project goals

·Facilitated Team Breakout sessions in the Program Increment planning event

·Experience in Scrum artifacts and conducting Scrum ceremonies: Daily standup, Sprint Planning, Sprint Reviews, and Retrospective

·Expert at driving the adoption and enforcement of Scrum rules, protecting the team from over-commitment, and removing impediments to keep the team focused on delivering success in rapidly evolving and dynamic environments

·Experience using Jira and Rally for project management and documentation

·Ability of multitasking demonstrating excellent skills of agility, flexibility and time management

KEY SKILLS:

Agile Frameworks - Scrum, SAFe

Software Development Life Cycle (SDLC)

Project Management, Project Execution, Requirements Management, Estimation, Planning, Customer Engagement

Facilitation of Scrum Ceremonies

Program Increment Planning Event (PIPE)

Risk Mitigation & Management

Problem Solving Leadership

Tools – JIRA, Rally, Slack, Webex, MS Project, MS Office, MS SharePoint, Confluence

EDUCATION AND CERTIFICATION:

Certified SAFe Scrum Master

Master’s in Business Administration (HR & PRM), India

Bachelors of Commerce, India

PROFESSIONAL EXPERIENCE:

American Express, Phoenix, AZ (Digital Workplace – My Voice)

Sep 2024 – Jan 2025

Agile Champion

Responsibilities:

●Established Agile Scrum practices in the team, and ensured the scrum team practices core Agile principles towards becoming a self-organized and self-managed team

●Organized and facilitated Agile Scrum ceremeonies, Sprint Planning, Daily stand-up, Sprint Reviews/Demos, and Sprint Retrospectives

●Established and implemented Definition of Done (DoD) and Definition of Ready (DoR) within the team

●Brought in comprehensive PI Capacity planning worksheet and practive to efficiently plan PI velocity to help with right level of commitment for a PI

●Organized and facilitated Program Increment Planning Event for the scrum team

●Worked with Product owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burn down, and Release Burn down

●Responsible for helping product owners maximize productivity by maintaining the backlog, release plans and radiate Scrum artifacts as required

●Created metrics such as Burn down and Velocity charts for each Sprint and tuning the subsequent Product Backlog/development/Release Plan to meet feature delivery deadlines

●Made sure the Agile/Scrum process is implemented effectively and provided coaching and training at the team and department levels to maximize its benefits

●Involved in facilitating estimation sessions for Epic and Feature level user stories for planning releases and mapping the releases to roadmap

●Created and managed user stories for tech/platform features and platform health efforts

●Tracked and reported Agile Scrum project metrics through daily burn downs and release plans through release burn downs

Environment: Agile Scrum, Rally, Jira, MS Office Tools, Confluence, Webex, Slack

Toyota Financial Services, Plano, TX (Remote)

Jan 2021 – Aug 2024

Scrum Master

Responsibilities:

●Organized and facilitated Release planning, Sprint planning, Daily stand-up, Sprint Reviews/Demos, Sprint Retrospectives & and other Scrum-related meeting

●Worked with Product owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burn down, and Release Burn down

●Responsible for helping product owners maximize productivity by maintaining the backlog, release plans and radiate Scrum artifacts as required

●Created metrics such as Burn down and Velocity charts for each Sprint and tuning the subsequent Product Backlog/development/Release Plan to meet feature delivery deadlines

●Ensured the development scrum teams practice the core Agile principles so the team moves toward becoming a self-organized and self-managed

●Educated management and development team on significance of automation and continuous Integration in delivery of quality software

●Made sure the Agile/Scrum process is implemented effectively and provide coaching and training at the team, department, and company levels to maximize its benefits

●Facilitated Scrum of Scrum for offsite Scrum teams in US states

●Involved in facilitating estimation sessions for epic and theme level user stories for planning releases and mapping the releases to roadmap

●Supported, educated and mentored Product Owners, especially with respect to grooming and maintaining the product backlog

●Tracked and reported Agile Scrum project metrics through daily burn downs and release plans through release burn downs

Environment: SAFe, Rally, MS office Tools, Confluence, Zoom, Jira

Solveda Software, Long Island, NY

November 2019 - December 2020

Scrum Master

Responsibilities:

●Transforming the teams into the path of Agile and working closely with them to attain the maturity

●Lead the Daily Stand Up and identified the impediments faced by team members, tracked sprint cycle progress and updated competed tasks on a day-to-day basis

●Facilitated scrum ceremonies Backlog Refinement (grooming), Iteration/Sprint planning and Release planning in 2 weeks sprints

●Managed the lifecycle of code development, from ideation to sprints to deployment

●Conducted Sprint Retrospective and translated feedback into actionable items

●Attended Scrum of Scrums with RTE for collective review of agile teams

●Actively involved in planning Program Increment meetings with RTE and assisted team for planning meetings for 5 Sprints

●Facilitated PI objectives review for the 3 teams with Product Owner

●Support Scoping, Effort estimations and release planning

●Work with Product Owner and Scrum Team to create user stories. Maintain stories; continually update work in Rally

●Facilitate requirement review meeting with business, development team manager and SMEs

●Internal reviews with the PO for Business Demo and conducted final Business demo with RTE and business as audience

Environment: Agile Scrum, MS Word, MS Excel, MS Power Point, Outlook, MS Visio, MS Project, JIRA

Al Jaber Group, Abu Dhabi, UAE

June 2013 – Oct 2014

Responsibilities:

●Responsible for sourcing suitable candidates for different business units of Al Jaber by using job portals, references and social networking sites for available positions and identifying suitable recruitment channels.

●Handle technical and non-technical job requirements.

●Meet with walk-in applicants, collect and assess CVs.

●Screen & short-list applicants profile as per the requirements of the company for basic compliance with position, qualifications, summarizes CVs for easier evaluation by the departmental heads.

●Forward collected CVs to the concerned departmental heads for evaluation and interviews.

●Arrange for a personal interview on short listing, having good coordination with the client arranging the final interview.

●Assist & accompany Line Manager for Personal and online (Skype) interview of the candidates.

●Coordinate with the Line Manager and with candidates after the company selects the candidate.

●Ensure all vacancies are filled with the suitable candidates within the targeted time.

●Gather the documents from selected candidates for visa application.

●Inform the business unit the status of visa application of selected candidates and update them the date of joining of selected candidates.

●Maintain monthly reports such as interview status reports, closure reports & feedback reports.

Task Staffing Solutions Pvt Ltd

Nov 2011 – April 2013

Responsibilities:

●To understand the client’s requirements.

●To Search profiles from portals, screening the profiles and sending them to clients.

●To coordinate with clients, scheduling, interviews, etc.

●To work on lower, middle level and senior level positions.

●To get the approval of the candidates before sending the profiles to the client through telephone and sending a detailed mail about the openings to get other details.

●To arrange Face - Face interview for candidates with the clients

●Follow up of the short-listed candidates by the client.

●Have regular touch with the clients to have the feedback about the candidates up to the endprocess of recruitment i.e., issuing of offer letter and joining.

●Actively involved in client interaction & client relationship.

●To Maintain the database and keep the candidates record.



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