Remote Data Entry

SANI VALENTIN

Texas, United States **************@*****.*** +1-737-***-**** +62-812-***-**** www.linkedin.com/in/sanivalentin83

PROFESSIONAL SUMMARY

Detail-oriented and reliable administrative professional with extensive experience in planning, evaluation, and medical records management. Adept at problem-solving, team coordination, and operational efficiency. Skilled in staff management, mentoring, and fostering strong client relationships. Highly organized with a strong work ethic and the ability to work independently with minimal supervision. Eager to contribute expertise in a dynamic work environment.

WORK EXPERIENCE

Administrative & Operations Lead

Lotus Globalindo Sentosa, LLC – Jakarta, Indonesia

May 2017 – November 2022

●Managed daily operations, including staff scheduling, task delegation, and performance evaluation.

●Led recruitment, interviewing, hiring, onboarding, and training processes for new employees.

●Oversaw warehouse operations, ensuring efficient inventory organization and logistics.

●Maintained positive client relationships through effective issue resolution and communication.

●Handled customer complaints professionally while adhering to company policies.

Planning & Evaluation Coordinator

General Hospital – Tangerang, Indonesia

April 2009 – March 2016

●Developed and executed quarterly and semiannual hospital work plans.

●Attended government meetings at the Regent’s office for annual planning reports.

●Conducted administrative tasks such as filing, email correspondence, and document management.

●Collaborated with staff teams to achieve work goals and meet deadlines.

Medical Records Clerk

General Hospital – Tangerang, Indonesia

January 2009 – March 2016

●Managed patient records, ensuring accuracy and confidentiality in documentation.

●Assisted in transitioning paper-based charts to electronic formats.

●Coordinated with external organizations for patient information transfers.

●Processed release of information requests and verified insurance and demographic records.

EDUCATION

Bachelor of Arts in Public Relations

Mercu Buana University – Jakarta, Indonesia January 2010

SKILLS

●Administrative & Clerical Expertise – Documentation, scheduling, recordkeeping

●Medical Records Management – Patient file organization, insurance verification

●Operations & Staff Management – Training, mentoring, performance evaluations

●Strategic Planning & Problem-Solving – Hospital and company workflow optimization

●Customer Relations & Communication – Issue resolution, client engagement

●Crisis Management & Negotiation – Certified in professional conflict resolution

CERTIFICATIONS & TRAINING

●Online Crisis Management – London School of Public Relations (Reed.UK, 2023)

●Negotiation Skill: Win-Win Mastery – Reed.UK (2022)

●Telephone Etiquette Training – Reed.UK (2022)

●Exercising Leadership: Foundational Principles – Harvard University (EDX,2023)

●Alzheimer And Other Dementia Disease – Texas Department of State Health Services (2025)

●Advanced Certified Nurse Aid Training - Texas Department of State Health Services (2025)

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