Business Analyst Project Manager

Michael A. Cafaro

Fairfield, NJ ***** • Phone: 908-***-****

E-mail: *******@*****.*** • linkedin.com/in/michael-cafaro-b814a010/

Senior Business Analyst Project Manager

Highly accomplished and results-oriented Business Analyst and Project Manager with a robust foundation in Business and Systems Analysis. Proven expertise in collaborating with stakeholders to gather, analyze, and document complex business requirements, ensuring clarity and alignment with organizational objectives. Adept at analyzing and mapping current processes to identify opportunities for improvement, translating intricate business needs into effective solutions, and facilitating seamless communication between business and technical teams. Skilled in developing comprehensive project documentation, including BRDs, FRDs, and user stories, to drive successful initiatives on time and within budget. Deep experience in optimizing user adoption and business process redesign.

CORE COMPETENCIES

Project Management

Business Analysis

Requirements Documentation (BRDs, FRDs, User Stories)

Waterfall & Agile SDLC

Resource Management

Stakeholder Collaboration & Management

Change & Incident Management

Global Project Rollouts

Testing & Quality Assurance

PVH Corp 2015-Present

Business Solutions Lead / Project Manager

Execute SDLC and technical solutioning for Omni-Channel Manhattan Active OMS platform. Collaborated with cross-functional and technical teams to gather and define detailed business requirements, ensuring clarity and optimization of Manhattan Active OMS cloud solutions for E-Commerce.

Leadership & Project Management

oSuccessfully deployed Order Management solutions globally, resulting in 22% increase in order fulfillment efficiency.

oLed the global implementation of Customer Service Call Center and Digital Self-Service modules, reducing call volume by 30%

oCollaborated closely with global business teams across NA, EU, and APAC to align technology enhancements with strategic business goals

oPartnering with various teams (i.e. Customer Service, DC Operations, Global ECommerce business teams), and consistently delivering projects on time and within budget through meticulous planning, clear milestone definition, and optimized resource allocation

oFacilitate Waterfall & Agile project methodologies to champion projects and teams; responsible for managing the exchange of information between project team members

oLead in Vendor Resource Management; working very closely with Senior level external partners.

oWork closely with Project Management Office leadership to ensure project health is being met, including resource management and status reporting accuracy.

oFacilitate with Product Owner and development on Sprint and Release Planning

oEmphasis on continued development in the areas of Relationship Building/Increasing Positivity & Productivity, Conflict Management, Critical Thinking, Innovation & Creativity and Decision-Making

Business Relationship & Process Management

oCollaborated with technical leads to shape robust technical designs, effectively interpreting intricate business needs and contributing insights based on proficiency in APIs, Queues, XML, and JSON

oFostered effective collaboration with global business associates, navigating diverse cultures, time zones, and languages to achieve unified project objectives.

oPartnered with internal teams to identify and implement process efficiencies, contributing to strategic alignment and laying groundwork for future platform expansion

oDuring the Testing Execution, reviewed and approved testing scripts based on the expected deliverables of a given project.

Bed Bath & Beyond 2006-2015

IT - Project Manager

Managed critical IT projects throughout the lifecycle, partnering with business, staff, developers, and QA analysts for successful delivery.

Collaborated with development team and solution architects to deliver results and ensure projects delivered on time

Worked with technical lead to provide input on technical and business solutions

Acted as liaison between IT, Store Operations, Logistics, Global Supply Chain, E-Commerce and Omni-Channel Strategy teams

Acted as Scrum Master for the agile team. Conduct daily standups and resolve team and process conflicts

Worked closely with Product Owner and development on Sprint and Release Planning

Project sessions with System Engineers, Product Managers and support specialists on projects and product issues as required

Communicate with C-level Executives, IT – Management to report on timelines of projects

Senior IT Business Analyst 2006-2009

Gathered, documented, and reached consensus with technology/business partners to finalize business and functional requirements for various functional components of the project.

Ability to jump into an established project without prior knowledge and write requirements on modules where the requirements have been decided.

Designed Purging initiatives across many applications, facilitating with Data Warehouse team.

Designed commercial invoice process for international expansion into CA & MEX, streamlining cross-border goods delivery and ensuring compliance.

Additional Job Experience

Senior IT Business Analyst, Ansell Healthcare, Red Bank, NJ

Lotus Notes Developer, Weil, Gotshal & Manges, New York, NY

Soft Skills

Proven ability to independently manage multiple priorities, delivering projects on time even under tight deadlines

Collaborate effectively bridging gaps between technical and non-technical teams across all organizational levels

Strong business presentation skills and communication to all levels of management.

Deep experience in optimizing user adoption and business process redesign.

Strong team player who thrives in dynamic, cross-team environments.

Proven analytical and creative problem-solving abilities

Excellent written, verbal, and interpersonal communication skills

Excellent research, decision-making and organizational skills

Technical Hard Skills

Architectural Design Tools: Proficient using LeanIX & Visio

Project Management Software: Jira, Confluence, MS Project

Microsoft Office Suite: Word, Excel, PowerPoint

Education

United States Naval Reserves; Seabees Division, San Diego, CA ~ Honorable Discharge

Business Management ~ Union County College, Cranford, NJ

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