Field Service Technician

Mikkan Littlefield

+1-928-***-**** ************@*****.*** Mesa, AZ 85207

WORK EXPERIENCE

Field Service Technician, Bright Star Care

June 2024 - Present

• Performed routine maintenance on equipment to ensure optimal functionality and safety.

• Diagnosed and resolved technical issues to ensure RN- client focused care and enhance client experience.

• Provided expert support services to clients, addressing inquiries and ensuring satisfaction.

• Executed installation procedures efficiently, ensuring compliance with operational standards and protocols.

• Executed deinstallation procedures efficiently, ensuring proper care and removal of equipment and materials.

• Managed company vehicles, vehicle contracts, and maintenance records.

• Assisted with administrative duties such as answering phones, filing paperwork, various IT tasks.

• Assisted in supply orders, both patient specific and in office supplies.

• Maintained and established effective policies and procedures within a growing company.

• Oversaw onboarding tech training, ensuring employee understanding and execution of policies and procedures.

• Worked closely with field staff and administrative staff alike. Home Health Caregiver, Bright Star Care

June 2024 - Present

• Managed household tasks efficiently to maintain a clean and organized living environment.

• Prepared nutritious meals while accommodating dietary preferences and restrictions.

• Provided mobility support to enhance independence and safety during daily activities.

• Delivered companionship services to foster emotional well-being and social engagement.

• Assisted with personal care tasks to promote hygiene and comfort for individuals in need. Receptionist, Reinkarnate Tattoo

March 2020 - Present

Worked as the front desk receptionist, took calls, made appointments, closed out sales and services. I was in charge of maintaining track of inventory as well as bookkeeping for the business. I was in charge of schedules and maintaining an organized and efficient workplace. I also took care of remote business, and inventory order pick ups as necessary. Teacher, Kidz Town

August 2023 - June 2024

I started out as an aid, became a teacher in December. I am responsible for making lesson plans, maintaining classroom rules/procedures. I work mostly with 1-2 year olds. I care for 8-12 children each day, feeding, changing, teaching motor skills, and social skills as well as teaching lessons from our curriculum. EDUCATION

Sequoia Secondary Charter

2018-2021

H.S. Diploma

Graduated with a 3.9 GPA as the student body president. I oversaw and helped organize school events and sports games, helped on the yearbook team for 3 years and played volleyball and basketball at the varsity level. SKILLS

Ability To Multi Task, American Sign Language, Communication Skills, Computer Literacy, Cooking, Customer Service, English Speaking, Event Coordination, Excel, Financial Advising, Food Handler, Interpersonal Skills, Line Cook, Multi Tasking, Organizational Development, Outlook, Packaging, Proactive, Problem Solving Skills, Receptionist, Restaurant Experience, Scheduling, Strategic Planning, Tech Savvy, Time Management Skills, Word CERTIFICATION AND LICENSES

Level 1 Fingerprint Clearance Card 2023

CPR and First Aid Certification 2023

Food Handlers 2023

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