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Training Specialist Instructional Designer

Location:
Ballenger Creek, MD, 21704
Posted:
June 03, 2025

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Resume:

Amanda D. Mayer, Training Specialist

Frederick, *1704, United States, 724-***-****, **********@*****.*** SUMMARY Dynamic Training Specialist with over three years of instructional design and eLearning experience. Expert in developing training programs using the ADDIE model and Articulate Storyline 360, alongside strong skills in curriculum development and educational material updates. Successfully enhanced pilot courses, achieving improved effectiveness and engagement. Proven ability to collaborate with SMEs and implement adult learning theories, ensuring impactful learning experiences. Ready to contribute innovative training solutions to meet organizational goals.

WORK EXPERIENCE

09/2023 – Present Instructional Designer, R3 Government Solutions Washington, USA Engineered and developed dynamic training courses. Orchestrated curriculum design for both in-person and virtual materials. Crafted engaging eLearning and web-based training programs. Applied the ADDIE model to enhance and update teaching materials. Formulated comprehensive facilitation and participant guides. Created visually appealing PowerPoint presentations. Ensured all teaching and participant materials met 508 compliance standards.

Produced interactive eLearning modules using Articulate Storyline 360. Collaborated with Subject Matter Experts (SMEs) to elevate course content.

Compiled handouts, pre-work, and post-work assignments for extensive course offerings.

Evaluated and redesigned pilot courses for improved instructional effectiveness.

Conducted thorough analyses of educational deliveries to pinpoint opportunities for program enhancement.

11/2022 – 08/2023 eLearning Specialist, InSight Corp. Washington, USA Crafted comprehensive training scripts and storyboards for engaging eLearning content.

Devised innovative curriculum and updated educational materials to align with modern instructional methods.

Developed interactive eLearning experiences utilizing Articulate Storyline. Produced high-quality instructional videos using Camtasia and Snagit. Revamped reference materials ensuring compliance with style guides and 508 regulations.

Trained international teams on technical systems for data recording utilizing hybrid and online learning formats.

Utilized adult learning theories (ADDIE and SAM) to refine and optimize learning resources.

Assessed program effectiveness and educational delivery methods, identifying potential improvements.

03/2021 – 11/2022 Jr./Sr. Instructional Designer, Windwalker Potomac, USA Engineered and developed impactful training courses and curriculum for effective instructional delivery.

Designed compelling eLearning experiences and web-based training programs.

Updated and enhanced teaching materials utilizing the ADDIE model. Crafted engaging facilitation and participant guides to support instructors. Developed dynamic PowerPoint presentations for various instructional settings.

Produced eLearning content using Adobe Captivate, integrating multimedia elements.

Recorded professional voiceovers using Camtasia 2020 to enhance instructional materials.

Performed advanced video editing to enrich educational content. Collaborated closely with SMEs to revise and innovate course content. Facilitated 'Train the Trainer' sessions for peer educators. Formulated rigorous assessment questions for learner evaluation. Compiled necessary handouts, pre-work, and post-work assignments for comprehensive course delivery.

Served as the primary contact for the Learning Management System

(LMS) for eLearning module uploads.

Analyzed and redesigned pilot courses to achieve superior learning outcomes.

Created detailed and comprehensive course descriptions. 06/2007 – 03/2021 Sr. Support Coordinator, West Virginia University (WVU) Morgantown, USA Reported vehicle mileage for all 150 Facility Management vehicles to the West Virginia State reporting system.

Managed front office operations for the Facilities Management buildings efficiently.

Coordinated 'Lunch and Learn' sessions across various departments within Facilities Management.

Recruited and supervised a student staff of 9 individuals, providing guidance and support.

Organized scheduling for conference rooms in the FM and PDC buildings, optimizing usage.

Served as the building supervisor for FM and PDC buildings, ensuring smooth operations.

Researched and resolved invoice and billing discrepancies to maintain financial integrity.

Processed orders effectively within Mountaineer Market Place to fulfill departmental needs.

Entered and managed timesheets for project managers and construction employees accurately.

Maintained and troubleshot printing equipment, including printers, copiers, and plotters.

Greeted visitors and expertly managed walk-in inquiries to provide assistance.

Scheduled meetings and coordinated events to facilitate effective communication.

07/2006 – 06/2017 Executive Assistant, Interactivity Foundation, Inc.

(IF)/West Virginia University

Morgantown, USA

Acted as the primary information resource for approximately 1500 students in the Fall and 900 students in the Spring semesters for WVU Freshman and Industrial Engineering programs.

Oversaw the management of IF's and the Center for Entrepreneurial Studies and Development, Inc. (CESD) office on the WVU campus. Developed course content for First-Year Freshmen Engineering classes, enhancing learning experiences.

Created online assignments for First-Year Freshmen Engineering classes to support curriculum objectives.

Monitored student homework and project submissions meticulously. Supervised a team of 15 Teaching Assistants, providing training and support.

Provided support for Freshman and Industrial Engineering advising issues, facilitating student success.

Assisted IF's president in preparing for Freshman Engineering classes

(Orientation to Engineering).

Coordinated appointments and tracked project progress for the President of Interactivity Foundation.

Served as the primary liaison between students, companies, and the Interactivity President/WVU Professor.

Published weekly newsletters for Freshmen Parents (Fall and Spring) and all Incoming Freshmen Students (Spring).

Contributed to recruitment efforts targeting incoming Freshmen Engineering students.

Recorded and verified grades for approximately 2400 students (combined Fall and Spring semesters).

Addressed internal inquiries from students at WVU, providing timely support.

Monitored and responded to emails from students, parents, alumni, and faculty efficiently.

Published quarterly newsletters for Industrial Engineering alumni to maintain engagement.

Tracked job progress and provided updates for recent and past Industrial Engineering alumni.

Collaborated with multiple offices within the College of Engineering and Mineral Resources.

Handled and recorded monetary payments for class materials accurately. Utilized systems such as E-Campus, Banner, and Star effectively for administrative tasks.

EDUCATION

01/2019 – 12/2020 West Virginia University

Master of Arts, Instructional Design and Technology Morgantown, USA

05/2003 – 12/2004 California University of Pennsylvania Master of Arts, Regional and Geographic Planning

California, USA

08/1998 – 05/2002 California University of Pennsylvania Bachelor of Arts, Geography/Travel and Tourism

California, USA

SKILLS Curriculum Design eLearning Development

ADDIE Model Articulate Storyline

Camtasia Snagit

508 Compliance Video Editing

Microsoft Office Adobe Creative Cloud

Teams Sharepoint

Onedrive Project Management

Communication Analytical Skills

Collaboration Training and Development

Content Creation Instructional Design

Assessment Organization

Video Production Technical Support

Adaptability Educational Technology

Requirements Analysis Quality Assurance



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