Scheduling Coordinator Support Specialist

NA Nadine Adkins

Victorville, CA ***** 909-***-**** *************@*****.***

PROFESSIONAL

SUMMARY

Effective Scheduling Coordinator promoting more than 10 years' experience. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

ACCOMPLISHMENTS Achieved awards of achievements by completing above quarterly revenue with accuracy and efficiency.

SKILLS Problem-Solving

Strong Work Ethic

Data Entry

Customer relations understanding

Schedule Management

Staff Coordination

Scheduling proficiency

Customer Relationship

Management

Office Administration

Effective Multitasking

Office Management

Customer service and support

Schedule organization

Quality Assurance

Payroll Processing

HR understanding

Patient Engagement

Timesheet Management

Microsoft Office

Payroll Administration

Coaching and Mentoring

Quickbooks

WORK HISTORY SCHEDULING COORDINATOR 06/2014 to CURRENT Hillcrest Assisted Living La Verne, CA

Utilized advanced software tools like Excel, Outlook, and scheduling- specific platforms to effectively manage comprehensive appointment calendars.

Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.

Developed strong working relationships with management and executive team through effective scheduling and communication skills. Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.

Implemented time-blocking and schedule notifications to optimize time management.

Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.

Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.

Completed bi-weekly payroll.

PROPERTY MANAGER 06/2014 to 11/2020

Storage ETC Pomona, CA

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes. Completed final move-out walk-throughs with tenants to identify required repairs.

Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards. Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Followed up on delinquent tenants and coordinated collection procedures. Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Streamlined rent collection processes, reducing late payments and improving overall revenue generation.

Maintained sufficient number of units market-ready for lease. Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.

Kept properties in compliance with local, state, and federal regulations. Delivered emergency 24-hour on-call service for tenants on building issues.

EDUCATION Residential Facilities Administrator Administrative 12/2010 Assisted Living, Sacramento, CA

High School Diploma Mathematics And Computer Science 06/1980 Compton Early College High School, Compton, CA

Certified Nursing Assistant Nursing Assistance 06/1980 Compton Community College, Compton, CA

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