Operations Manager Office
Resume:
Sean Skeffington
Director of Operations
Lebanon, NJ 08833
*************@*****.***
I have 2 decades worth of experience in different industries. A versatile and willing to learn candidate that can apply my unique experience to any organization.
Work Experience
Operations Manager
Robert Edward Auctions-Chester, NJ
July 2022 to April 2024
Oversaw 2 departments, specifically shipping and photography. Conducted weekly huddles to ensure directions, unity, and discuss problem areas. Assisted shipping department with logistics of clients property. Met directly with existing and potential clients regarding the sale of their collectibles and negotiated sales contracts. Business Office Manager Collector's
Universe-Woodbridge, NJ June 2018 to
June 2022
Reported directly to the company President. I was responsible for all aspects of office operations and staff of ten. Duties included; hiring and training staff, projecting and meeting revenue goals, negotiating contracts with clients, providing weekly reports to corporate headquarters, procuring all office supplies and labor related items, traveled extensively to attend trade shows and industry functions and managed 4 of the company's largest accounts. Move Coordinator Budd
Van Lines-Somerset, NJ April
2017 to May 2018
Budd Van Lines is a corporate relocation moving company. As a Move Coordinator, I was responsible for all aspects of the move on behalf of the client. Duties included ; speaking to clients to understand their needs as well establish a move date, estimate size and scope of move, schedule trucks and labor, set up third party vendors for special and delicate items and most importantly, staying within the stated budget provided by the Corporate Relocation Service. I was promoted to the Cartus Corporate Relocation account within 3 months. Cartus is the largest corporate relocation in the US
Director of Operations
Sportscard Guaranty, ILC-Bound Brook, NJ
2013 to 2016
Oversaw 15 direct reports within 2 divisions and 6 departments to support day to day operations. Evaluated efficiency of business procedures to determine appropriate recommendations for organizational improvement. Orchestrate all bottom-line factors, including company vision, long-range strategic planning, customer service management, and relationships with external partners and vendors. Direct all operations processes to improve quality of service and department procedures leading to an overall higher level of service. Selected Contributions:
Substantially improved productivity through communication with outsourced IT partners.
Conceptualized the development of proprietary software and websites using various applications.
Stimulated open communication through customer feedback to determine levels of satisfaction, improve performance points, and deescalate customer issues. Operations Manager
Numismatic Guaranty Corporation of America 1993 to 1998
Education
Bachelor of Arts in Economics
University of Dayton - Dayton, OH
Additional Information
Areas of Expertise:
• Strategic Planning and Implementation
• Marketing & New Product Launches
• Turnaround / Crisis Management
• Recruiting and Staffing Initiatives
• Contract Development / Negotiations
• Budget Administration / Management
• Improve Productivity & Internal Systems
• Operations Analysis / Process Redesign
• Lean Manufacturing Principles
• Team Building and Leadership
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