Data Analyst Ii

Jose Flores Data Analyst

Experience

Caregiver Attendant Caprock Home Health, San Antonio, TX

JUN '24 - PRESENT

Tier 2.5 Data Analyst II, Mid-level SMXTECH, US

MAY '16 - JUN '24

***- ***-**** ******-****-*@*******.*** San Antonio, TX Experienced Data Analyst with a strong background in healthcare data analysis, SQL query execution, and process optimization. Proven ability to enhance data integrity, streamline workflow processes, and resolve complex data discrepancies to improve organizational efficiency. Excited to leverage analytical problem-solving and technical expertise to support data-driven decision-making in a dynamic environment. Developed strong relationships with clients by monitoring their physical and emotional well-being. Assisted with light housekeeping duties including laundry, vacuuming and dusting. Provided assistance with daily living activities such as bathing, dressing, grooming and meal preparation. Conducted regular safety checks on the home environment to ensure a safe living space for the client. Adhered to strict confidentiality policies when handling sensitive information about clients. Participated in recreational activities and provided companionship for clients. Respected the privacy of each individual client while providing personal care services. Provided transportation services for clients who needed assistance getting around town. Organized activities that helped promote social interaction among clients. Managed multiple tasks at once while maintaining focus on quality of service delivery. Prepared meals according to client dietary requirements. Engaged clients through conversation and companionship, promoting independence and meeting social requirements. Responded to resident dining needs and assisted with feeding. Transported client to doctor's office and essential errands. Transported clients and served as support person for doctors' appointments. Delivered compassionate care for children and adults with disabilities or chronic illnesses. Bathed patients and assisted with ADLs, promoting autonomy while monitoring safety. Spearheaded initiatives to enhance data integrity, ensure accurate patient identity across multiple records, and reduce duplicates within the Medical Treatment Facility (MTF) networks. Employed CDR and CHCS systems for deep dives into patient data, enhancing the analysis and verification processes. Streamlined patient record management by assessing and updating CHCS based on DEERS evaluations. Executed complex SQL queries to conduct advanced data analyses, optimizing healthcare data management. Elevated data quality resolution rates, tackling up to ten patient record discrepancies per hour across over 100 medical facilities.

Led a critical data integrity project that significantly reduced identity mismatches and duplicate records, directly boosting patient care efficiency.

Junior Software Developer Accenture Federal Services LLC, US MAY '14 - DEC '15

Control-M Batch Operator / Helpdesk Accenture Federal Services LLC, US JAN '09 - MAY '14

HR Service Center Coordinator Accenture LLP, US

JAN '10 - DEC '11

Education

Our Lady of the Lake University, TX

Completed coursework towards Bachelor of Arts in Computer Information Systems San Antonio College, TX

Completed coursework towards Associate of Science in Computer Operations Skills

Data Integrity Assurance Patient Identity Verification SQL Query Execution Healthcare Data Analysis Managed full software development lifecycle, from initial design and coding to testing and deployment. Crafted technical design documents to align software solutions with business requirements. Enhanced user interface for client applications, optimizing functionality in incident management, change requests, and problem resolution.

Engineered and refined update sets, seamlessly transitioning from development to test environments. Successfully revamped client application forms, averaging ten modifications per day, which improved user experience and operational efficiency.

Innovated user group hierarchies and change request protocols, facilitating user navigation and pre-approved change processes.

Orchestrated BMC Control-M operations, managing and troubleshooting batch job processes, including holding, killing, and deleting tasks.

Oversaw scheduling and flow of batch jobs into production environments, handling creation, modification, and execution of job orders.

Administered MoveIT for secure file transfer verification, ensuring accurate data handling between stakeholders. Conducted periodic security audits to uphold data integrity and compliance. Collaborated with Tier 2 and Tier 3 support to escalate and resolve complex technical issues. Enhanced batch job efficiency and reliability, leading to a significant reduction in system downtime and user disruptions. Implemented improved documentation practices for batch procedures and workflow changes, boosting operational transparency and team efficiency.

Engineered data entry processes within Accenture Talent Acquisition System (Taleo), streamlining candidate management.

Crafted offer letters and prepared comprehensive digital document packages, including cover emails and zip files for Electronic Records Management (ERM) submission.

Elevated the efficiency and accuracy of HR document preparation and delivery, ensuring timely and secure handling of sensitive employee information.

Pioneered enhancements in HR service delivery, significantly improving stakeholder satisfaction and process agility. Medical Record Management Technical Issue Resolution Data Quality Resolution Process Optimization Data Verification Processes Workflow Process Documentation Stakeholder Data Handling Software Development Lifecycle Data cleaning Data analysis Excel functions Problem-solving Analytical thinking Analytical problem solving Database management Strong work ethic Data validation Attention to detail Query tools Technical analysis UNIX system MS Excel Data quality Team player attitude Reliability and punctuality Cleanliness and hygiene Safety awareness Cleaning procedures Complaint resolution Initiative and Self-motivation Quality assurance Incident reporting Cross-cultural sensitivity Housekeeping Ticketing Safety Record keeping

Website, Portfolio and Profiles

References

References available upon request

Languages

Spanish

Native

www.linkedin.com/in/joseeflores1

Contact this candidate