Business Development Client Relations

Hassan Bakiriddin

**** *********** ****** ********, *** York 11203

646-***-**** (cell), *******@*******.***

OBJECTIVE:

To obtain an exciting and challenging career in Sales/Business Development that encourages professional growth and achievement.

EXPERIENCE:

Infopro Digital - New York, N.Y. 4/14-Present

Director Business Development

• Responsible for developing new business.

• Conduct Onsite and Webinar Training for new and existing clients

• Sold Online/Digital access to all financial and academic industries.

• Generated $2.9 million in new business revenue.

• Manage and maintain client book of business valued at $4.6 million dollars.

• Perform contract negotiations and created proposals for new prospects.

• Developed complex marketing campaigns along with marketing and client relations depts.

• Perform onsite and web demonstrations for C level prospects.

• Create, maintain, and provide usage statistics for trials to prospective client.

• Coordinate and manage a staff of (5) employees and all company sponsored conferences

• Develop monthly sales forecasting reports for business development team and senior management.

• Travel domestically and internationally to perform onsite demonstrations.

• Apply a consultative sales approach in all phases of the sales process to prospects.

• Perform telemarketing campaigns for the business development team.

IBISWorld Inc. - New York, N.Y. 3/12-4/14

Business Development Manager

• Responsible for developing new business.

• Sold Online/Digital access to all industry research reports.

• Generated $756,000 in new business revenue.

• Performed contract negotiations and created proposals for new prospects.

• Developed marketing campaigns along with marketing and client relations depts.

• Performed onsite and web demonstrations for C level prospects.

• Created, maintained, and provide usage statistics for trials to prospective client.

• Developed monthly sales forecasting reports for senior management.

• Traveled extensively domestically and internationally to perform onsite demonstrations.

• Applied a consultative sales approach in all phases of the sales process to prospects.

• Coordinated and managed all company sponsored conferences.

• Performed telemarketing campaigns for the business development team. Procurement Leaders- New York, N.Y. 3/11- 3/12

Senior Corporate Services Executive

• Primarily responsible for developing business with new and existing clients.

• Created Proposals for new and existing clients.

• Created membership licenses for new and existing clients.

• Preformed contract negotiations.

• Generated $320K in new business and $210K in renewal business.

• Liaised with the marketing, and sales to develop new sales strategies for new product for the US market.

• Developed Strategic Marketing Campaigns for new Online Magazine and Website.

• Contacted C Level Executives and from initial contact through close of sale.

• Performed Onsite and Web Demonstrations for C Level Executives.

• Created databases for tracking, forecasting, and analyzing new and existing business.

• Preformed web demonstrations for new and existing clients.

• Traveled extensively to clients to perform onsite web demonstrations, and training.

• Responsible for maintaining client accounts, invoicing and collections of outstanding invoices.

• Coordinated and Attended Corporate Conferences, Trade Shows, Webinars, and Roundtables for C Level Executives.

• Developed Telemarketing Campaigns for all C Level Executives.

Institutional Investor (Publisher)-New York, N.Y. 3/05- 2/12 Business Development Manager

• Responsible for developing business with new and existing clients.

• Client’s accounts developed are Corporate, Universities, Government, Law Firms, and Investment Banks.

• Managing and maintaining existing client accounts.

• Created site licenses for new and existing clients.

• Preformed contract negotiations.

• Generated $4.2 mil in renewal business and $3.1 mil in new business.

• Liaised with the marketing, production, and sales to develop sales strategies for new product.

• Developed Marketing Campaigns for new products for both online journals and newsletters.

• Performed telemarketing campaigns.

• Developed online trials for journals and newsletters.

• Created databases for tracking, forecasting, and analyzing new and existing business.

• Preformed web demonstrations for new and existing clients.

• Traveled extensively to clients to perform onsite web demonstrations.

• Responsible for maintaining client accounts, invoicing and collections of outstanding invoices.

Cross Border Solutions (Tax Software) New York, N.Y. 1/03- 3/05 Client Services Manager

• Sold tax and accounting software for Sarbanes Oxley, Compliance and Transfer Pricing.

• Responsible for maintaining 157 existing client accounts, invoicing and collections of outstanding invoices.

• Created renewal purchase orders for existing and new clients.

• Conducted contract negotiations for renewals of existing clients.

• Directed the Professional Services Group (PSG), Sales Department and Management based on best method of securing renewals.

• Created database for tracking, forecasting and analyzing existing customer base to ensure timely renewals.

• Generated approximately $2.1 mil in renewal revenue.

• Coordinated and performed telemarketing campaigns for potential and existing clients.

• Responsible for securing quality trials of company products for client base.

• Generated an additional $324,000 in new business revenue from existing client base.

• Liaised with internal systems, Transfer Pricing Consultants (TPC), Sales Department, PSG and Inside Sales to provide clients (existing and new) with exemplary customer service.

• Coordinated training for customer base – onsite and virtual.

• Performed analysis of data of existing client portfolios and current company offerings to secure renewals and cultivate potential new business.

Elsevier Inc. (Publishing) New York, N.Y. 2000-2003 Society Liaison Manager

• Responsible for maintaining 162 society accounts, invoicing, claims, and membership list.

• Performed Telemarketing campaigns on a Weekly, Monthly, and Annual basis.

• Liaised with Editorial, Production, Sales, Marketing, Manufacturing, and warehousing departments.

• Produced Telesales for all Internet products that generated new sales revenue of $2.9 mil.

• Conducted Contract Negotiations for Renewal subscription for all membership.

• Responsible for recruiting and dismissal of staff members.

• Generated sales for Scientific and Engineering online journals to existing and new clients.

• Manage and directed 4 staff members for society dept.

• Developed scheduling for all staff members for society department.

• Coordinated delivery of all society journals to the society members.

• Created monthly and weekly productivity reports and statistical analysis for society department.

• Created database to facilitate data maintenance of society accounts.

• Formulated new filing system for department.

Client Relations Representative

Liaison for Elsevier Science-NY and Eastwood Books-CA. Liaison for Elsevier Science-NY and American Overseas Book Company-NJ.

• Generating new and existing orders as well as maintaining customer accounts.

• Marketing all journals for perspective clients and handling all discrepancies.

• Retrieving all voicemail inquires and generating weekly, monthly, and annual reports.

• Assessed claims, invoices and customer concerns to successful resolution Georgeson Shareholder Services (Proxy Solicitations) Jersey City, N.J.1999-2001 Client Services Supervisor/Client Services Representative

• Interviewed, managed, trained and developed new employees in all facets of customer service.

• Performed inbound/outbound, mutual fund proxy solicitation.

• Performed telemarketing, telesales, database management, and investor relations.

• Created reports for forecasting market trends on weekly, monthly and annual basis.

EDUCATION:

John Jay College- New York, N.Y.

• B.Sc., Legal Studies.

• Paralegal Certificate, Paralegal Institute.

PROFICIENCIES:

Windows XP, All Social Media ie.. Facebook, LinkedIn, Twitter, Instagram, Salesforce, CRM, Windows Office 2010 (Word, PowerPoint, Excel and Outlook), Business Objects, Goldmine, Access, DLV, Fox Pro, Macwrite, PageMaker, Lotus 1-2-3 and Place Ware.

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