L D Instructional Design

Professional Profile

Seasoned leader with **+ years in training, instructional design, and project management. Expertise in optimizing processes, leading teams, and implementing technology. Dedicated to collaboration, exceptional customer service, and surpassing expectations. Driven by continuous improvement and achieving organizational success.

Work Experience

Senior Learning & Development Specialist for Professional Development 2025-present

Jackson Walker LLP

Administering LinkedIn Learning and BP New Hire Technology Assessments for the firm.

Creating BP Department Webpage, New Hire, and LAA Help Hubs

Creating multiple BP position resources, policies and procedures, and training portals

Collaborating with BP Managers and Department heads on Professional Development initiatives.

Updating the Conflicts process and training for the firm in collaboration with stakeholders.

Collaborating with Recruiting, HR, IT, and BP departments to revamp the LAA New Hire Process

Senior Learning & Development (L&D) Specialist 2023-2025

Jackson Walker LLP

Led the L&D team for 2024 hardware and software technology upgrades, meeting all content and marketing deadlines.

Trained and mentored new trainers, which resulted in an accelerated ramp-up schedule and trainer readiness.

Analyzed L&D trends to identify areas of need and improvement every week, which allows the team to better serve our learners' immediate needs and improve learner engagement.

Provided weekly goals and summaries to the CIO and Director of EUS

Strengthened collaborative relationships with departments within the firm, such as Attorney Development, Recruiting, and Human Resources, which improved departmental services, allowing all to better serve the firm.

Collaborated with the Application Development team to create and launch the L&D landing page on the JW homepage, which became instrumental during the 2024 Digital Transformation technology rollout.

Customized the learner's homepage of the firm's LMS LearningSite to better serve the firm during the technology rollout, which increased learner engagement and traffic.

Collaborated with department leadership and stakeholders to organize all departmental content within the LMS, resulting in improved reporting for stakeholders.

Coordinated and facilitated weekly L&D team meetings.

L&D Specialist 2021-2023

Jackson Walker LLP

Evaluated and analyzed weekly learning needs and determined appropriate topics and training methods.

Consulted with Attorneys and staff to determine the best procedures and technology tools based on workflow analysis.

Collaborated with the L&D team to prepare new courses, resources, assessments, and on-demand content.

Conducted Train the Trainer sessions to ensure service readiness.

Delivered instructor-led in-person and remote new hire and firm classes, demonstrations, and other presentations.

Collaborate with attorneys, department managers, and HR to ensure successful technology training implementation.

Maintained L&D events, content, and attendance in LMS.

Prepared and sent out weekly L&D marketing to the firm.

Functioned as liaison between the IT Department and end-user groups.

Completed UAT for assigned SME assignments.

Attended monthly attorney Practice Group meetings.

Analyzed and evaluated new tech applications and recommended configurations and implementations.

CTE Department Lead, Instructional Tech Coach, and Teacher 2011-2021

Hutto (TX) High School

Managed Career and Technology Education (CTE) department budget <$100,000

Teacher-led for CTE Department of thirty-five teachers.

Designed instructional support and accommodations for complete ADA accessibility.

Collaborated with Principals to assess the learning needs of campus teachers.

Created engaging, innovative training aligned with campus and teacher objectives.

Created campus website for training, tech videos, and resources.

Coached teachers on new instructional technology to help them meet the learning needs of their students.

Presented professional development to campus teachers.

Analyzed and evaluated learning effectiveness after teacher training to reflect and refine future training.

Implemented during the pandemic a bi-weekly virtual Lunch Bytes with teachers to help them navigate the new virtual classroom.

Key Technical Skills, Legal Applications, and Rollouts

Adobe Creative Suite, Captivate

Video Creation and Editing using Adobe Premiere and Camtasia

LMS Management

Windows 11/Microsoft 365: Office, Planner, Teams, Project, Copilot, Loop, OneDrive, SharePoint, Power BI,

iManage Work 10 and NetDocs

Word for Legal, Litera Desktop: Create, NTD, Compare, Check, Metadact, Docx Tool

Billing Software: Aderant Expert Time, Intapp Time, and Pre-Bill Manager

pdfDocs, Adobe Pro, Kofax

2021 Surface Refresh

2023 Exchange Online

2024 Digital Transformation: Hardware and Software Firm-wide

Skills Summary

Management/Leadership, Project Management, Data Analysis

Trainer/Coach, Trainer the Trainer, Instructional Design

Multimedia Design, Design Process

Problem-Based Learning, Virtual Learning, Adult Learning Theory

Event Planning, Customer Service, Excellent Work Ethic

Education

Master’s Degree

Education Leadership

Concordia University

Bachelor’s Degree

BBA - Management

Northwood University

Certifications

Adobe Photoshop CC, Adobe Illustrator CC, 8-12 Business Education Certified, Texas Principal Certified

Awards

Hutto ISD Teacher of the Year 2016 and Hutto ISD Academic Excellence 2020&2021

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