Data Entry Front Desk

§] SUMMER BARKER

Denver CO *****

sunvnerhopebatker@outlook com I 720-***-****

WWW· http /llmkedm comlin/summerhbar1cer

SUMMARY

Empathetic and dedicated customer service professional known for etriclency, problem-solving, and adaptability Skilled in conmct resolution, data entry, and customer relationship management. ensuring posiUve experiences and outcomes. H1ghty motivated, with a strong work ethic, exceptional interpersonal skills, and a talent for mastering new systems quickty. Customer-focused and committed to Clellvenng top-tier service, drtving satisfaction, anCI continuously improving performance in dynamic environments.

SKILLS

Front Desk & Recepuon

CRM & Customer Support

Conffict Resolution

Data Entry & Records Management

Microson Office (Word, Excel, OuUook, PowerPoint}

EXPERIENCE

scheduling & Calendar coordination

Inventory & Restocking

Phone & Email Communication

Event Planning

Private House Cleaner I Setf Employed Servk:es - Denver, ColOrado 0112015 - Current Managed time effectively to complete thorough and timely cleanings during each appointment. Maintained an organized, detail-oriented approach to deliver consistent. high-quality service. Built long-term client relationships through reliable, respectful in-home care and communication. Performed comprehensive cleaning tasks inclucting dusting, vacuuming, mopping, window washing, surface sanitizatiOn, and deep cleaning of kitchens, bathrooms, and living spaces. FollOwed personalized instructions to accommodate each household's speciflC cleaning and organizational preferences.

Matchmaker/Member Service Representative / The Denver Dating Company - Denver, CO 1212022- 0512023 Facilitated high-stakes contract negotiations, emplOying advanced communk:atiOn strategies to reserve conflk:ts. Conducted personalized interviews to assess client values, preferences, and relationship goals, ensuring elite matches.

Screened potential matches through comprehensive background checks and behavioral assessments for safety and compatibility.

Maintained confidentiality of sensitive client data and relationship histories to uphold service integrity. Collat>orated with internal teams to execute exclusive events like luxury mixers and bespoke workshops for enhanced member experiences.

Lead Patient Administrative Specialist/ Higher Grade- Denver, Colorado 11/'2017- 100022 Managed front desk operations, including cans, emails, patient check-ins, visitor logs, and security protocols. Established SOPs and integrated new technologies to ensure regulatory compliance. Handled administrative tasks such as scanning, filing, and updating paper aM eleetronic records. created marketing materials using canva and Word to bOOst event engagement and patient outreach. Monitored inventory levels and maintained orrtce supply stock. Collected and relayed customer feedback to management for quality improvement Performed routine auctits on medical records. training files. and policy manuals to ensure compliance. Assistant Man3ger/Front Desk Medical Receptionist / Affinity RME Group - Denver. co 0212016 - 10/2017 Monitored inventory and coordinated restocks to maintain product availability and support customer satisfactkm. Enforced store policies and communicated updates to ensure learn alignment with operational standards. Trained new hires on product knowledge, customer servk:e, cash handling, and safety protocols. Led team meetings to delrver updates, provide feedback, and address staff concerns. ResolVed inventory and audit discrepancies While supporting marketing and social media efforts to drive sales. Managed front desk duties including patient check-ins, 10/00Cument verificauon, phone and email communication, and daily audits.

Server/Hostess / Tilted Kitt Pub & Eatery - Centennial. CO 09/2013- 11/2014 Consistently increased sales through effective upselling of food and beverages, enhancing guest satisfaction and check averages

Delivered attentive service to large parties and special events. ensuring smooth coordinatkm and memorable experiences.

Frequenuy requeste<l by returning guests and seleeted to represent the restaurant at off.site vendor events for exemplary servk:e.

Supported ont>oarding by training new team members on servk:e standards and restaurant procedures Verined guest IDs to ensure comphance with aleohol service regulations. Executed opening and cJosing duties w'ith precision, maintaining deanliness and readiness of service areas Demonstrated strong multitasking skills by managing reservauons, table seMce, and phOne inquiries simultaneously.

EDUCATION ANO TRAINING

High School Diploma

Rangeview High School • Aurora, CO

DECA Partk:tpant

CERTIFICATIONS

First AkVBLS Certified -American Red Cross, 6/2023-2025 Registered Behavior Technician (RBT) 40 Hour Training Cert1ficalion completed -ACES 06/2023-2025 Naloxone Training Certification, 06/2023-2025

REFERENCES

References available upon request.

0512013

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