Organizational Development Performance Management

Continued -

Maxwell Garcés SHRM-SCP

DANA POINT, CA 92629 **************@*****.*** 949-***-**** LINKEDIN DIRECTOR, TALENT AND ORGANIZATIONAL DEVELOPMENT

Global Leadership Strategic Thought Leader HR Business Partner Global organizational development leader driving talent strategy through performance management, succession planning, and scalable leadership programs. Partner with executives and HRBPs to build and scale high-impact talent solutions, programs, and processes that drive measurable results. Lead and structure cross-functional, international teams—hiring, developing, and promoting top talent. Identify best practices and create industry-leading talent strategies that align with business goals and OKRs. Expertise in systems, compliance, analytics, and enablement with a focus on operational efficiency and growth. Deliver global solutions that elevate leadership, strengthen values-based company culture, and drive measurable results. AREAS OF EXPERTISE

Leadership Development Executive Partnerships Pipeline Development Organizational Culture Performance Management Change Management High-Impact Talent Solutions Organizational Development Succession Planning Global Strategies PROFESSIONAL EXPERIENCE

Zuora, Inc. 2023–2025

Senior Manager, Learning and Talent Enablement

Developed and implemented global performance management strategy within Workday, led succession planning initiatives, and designed coaching and leadership programs to enhance team performance and engagement. Partnered closely with HR and senior leadership to improve workforce planning, DE&I programs, employee onboarding, and leadership pipeline readiness with data- driven methodologies. Managed employee benefit programs and systems for asynchronous learning and development.

• Exceeded target manager completion rate of 86%, surpassing 80% target, by leading enterprise-wide launch of first-ever pay-for-performance process, aligning evaluations with OKRs and competency framework; developed Workday-integrated system, change strategy, leader enablement, and centralized resource hub.

• Achieved 42% organizational participation and 92% satisfaction—surpassing all goals—by leading first-ever global Learning Summit Week; guided junior team member, developed 10-course curriculum, and enabled cross-time zone access through LMS integration and internal/3rd-party content.

• Led design and implementation of global performance management, onboarding, and corporate culture programs.

• Managed implementation of consolidated Corporate Compliance training curriculum. Houzz, Inc. 2021–2022

Manager, Talent and Organizational Development

Led team responsible for developing and delivery of company-wide talent initiatives, including global performance management, leadership development, and non-technical training. Partnered with senior leaders and cross-functional stakeholders to align talent strategy with business goals. Launched career development rotation and mentorship program for high potentials, job leveling for technical teams while integrating company culture and values into learning experiences to strengthen employee engagement. Implemented team analytics, KPIs and effectiveness reporting.

• Increased participant promotions 50% and satisfaction 12% by leading redesign of 6-month mentorship program; restructured curriculum, added leadership and business acumen focus, and boosted executive-level support 30%.

• Drove 18%+ lift in engagement on growth sentiment by partnering with Senior HRBP and leading initiative to expand development programs to technical and other teams; created job-level framework, launched IDP system in Workday, and tailored leadership training to broaden organizational reach.

• Spearheaded creation and implementation of leadership development curriculum with emphasis on technical leadership.

• Partnered with HRBP leaders to develop job leveling framework for technical teams and succession development strategies. Applied Medical 2012–2021

Senior Manager, Global Talent and Organizational Development 2020–2021 Led initiatives that strengthened organizational culture, enhanced onboarding experiences, and elevated leadership capabilities across global regions with focus on APAC and ANZ. Partnered with executive and regional leaders to design and implement scalable programs that developed business acumen and aligned talent strategies with company goals. Focused on building and delivering Maxwell Garcés 949-***-**** **************@*****.*** Page 2 localized sales and leadership training that supported cross-functional growth and equipped teams with tools to lead, sell, and collaborate effectively in diverse, global markets.

• Delivered 30% increase in sense of belonging and 100% satisfaction by designing and facilitating 90-day onboarding and leadership training for new Japan sales team; partnered with APAC and global leaders to tailor curriculum to local market and team dynamics.

• Achieved 98% approval and 15% engagement increase by designing and facilitating tailored leadership development for ANZ sales leaders; addressed key gaps in feedback, coaching, and business acumen through live, remote sessions aligned with regional needs.

• Led and developed curriculum for sales leadership, cultural training, business acumen and onboarding in APAC regions.

• Implemented Region Sales Manager and business acumen training in ANZ regions. Senior Manager, Applied Learning Europe Applied Medical Amersfoort, Netherlands 2019–2020 Built foundational learning infrastructure to support rapidly growing international organization. Based in the Netherlands, recruited and developed regional L&D team, implemented centralized LMS admin function, and created localized onboarding, sales training, and leadership development programs. Focused on aligning learning initiatives with business needs, enhancing compliance and performance standards, and supporting cross-functional growth through culturally relevant, scalable development strategies across multiple European markets.

• Cultivated learning culture across European organization by launching mentorship for high potential employees, scaling Talent & Organizational Development team, and introducing first regional sales manager training; achieved 99% participant approval and unified sales and non-tech training under single structure. Senior Manager, Learning and Development Applied Medical 2018–2019 Led team and developed strategy and implementation of programs that supported leadership growth, technical skill development, and employee retention. Focused on building strong leadership pipelines, enhancing cross-functional collaboration, and aligning learning solutions with long-term business objectives and company culture. Partnered with CEO and executive team to develop and implement executive level leadership development training. Training Program Manager, Career Advancement Applied Medical 2015–2018 Partnered with HR, Legal and functional Group Presidents to identify critical needs and develop and implement programs to support growth, talent development, and retention for leadership, new hire on-boarding, technical training, and operations/manufacturing specialties. Included recruiting and hiring for operations rotation training and mentorship programs and staffing of new department. Launched leadership development training, safety training in compliance with Cal/OSHA, and regulatory QMS compliance curriculum in accordance with FDA and ISO standards across the organization. Operations Manager, Device Manufacturing Plant Applied Medical 2013–2015 Led organization of 250+ team members, working in clean room environment, to meet customer demand needs, production schedule requirements, and implement market feedback to elevate product quality and increase efficiencies utilizing continuous improvement methodologies.

Planning and Forecasting Manager Applied Medical 2012–2013 Led team responsible for maintaining product life cycle through purchase of raw materials, manufacturing of component assemblies, production of finished goods, and global supply chain distribution. Education: Associates Degree, Art History - Long Beach City College, Long Beach, CA Certification: SHRM–SCP, March 2021

Technology:

Specializations: Project and Program Management ADDIE and Instructional Design Methodologies Adult Learning Theory Curriculum Development Legal and Regulatory Compliance Quality Systems Kirkpatrick Model Employee Relations & Investigations HRBP Functions

Solutions: Google Workspace Workday Learning and Performance Management Microsoft Office Suite SAP ERP/MRP SAP PLM Articulate Rise 360 Cornerstone LMS and LMS Platforms Implementation GLINT People Success Platform ISO Standards

Contact this candidate