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Customer Service Representative

Location:
Longview, TX
Salary:
17
Posted:
June 02, 2025

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Resume:

Addie Cooks

Customer Service Representative with 10 years experience

Longview, TX 75603

**************@*****.***

+1-903-***-****

Professional Summary

Customer Service Representative with 10 years experience resolving customer inquiries. Passionate about building strong customer relationships, driving loyalty, and increasing customer engagement. Authorized to work in the US for any employer

Work Experience

Poshmark Manager

Wholesale Universe-Longview, TX

October 2021 to May 2025

Print orders

Pick orders

Ship orders

Take pictures of merchandise and save to drafts

Upload 20 to 60 items to Poshmark platform with price and description. Take the items and place on the shelf.

Condense shelves when the shelves get space.

Uploader/ Data entry/ Order Puller/Order shipper

Wholesale Universe-Longview, TX

September 2021 to May 2025

Pull orders and ship them.

Talk pictures of merchandise upload the product with a description and price Promote products and offer discounts to customer that has previewed and like the item. Place the newly uploaded items in the warehouse on the shelves. Condense merchandise when shelves get full.

Assembler/Production

Camfil USA-Kilgore, TX

May 2023 to June 2024

Currently working the one-Man assembly machine. Making from 600 to 1080 filters a day. At the end of the day clean the glue machine and the stand and tower for the next shift. Customer Service Agent

s4 Communications-Longview, TX

September 2021 to October 2021

Call business that have DSL and upgrade to the newer system Customer Service Representative

Raso Solutions (Vervent)-San Diego, CA

June 2021 to July 2021

TCI card representative

Intake and cleaner

Mercy Manor-Longview, TX

May 2021 to June 2021

Help keep store clean and organized. Go thru donations and if good put out if not sent to Africa. Quality Control Inspector

Wholesale Universe-Longview, TX

September 2020 to December 2020

Inspect close, shoes, toys, etc. Checking for stains, tears. If good bag to be shipped to Amazon if bad donate.

Material Handler

Merit Logistics, LLC-Longview, TX

February 2020 to March 2020

Unload trailer and down stack pallets (shut down due to Covid-19) Cashier

Goody Goody Liquor-Longview, TX

September 2019 to October 2019

Stock and check customers

Stocker

Orgill, Inc.-Kilgore, TX

March 2017 to April 2018

Stock incoming inventory with a handheld, pallet jack and a crown or Nissan forklift. Warehouse 1

Frito-Lay-Longview, TX

October 2007 to March 2017

Unload trailer using handheld and a crown stand up forklift. Pull orders then scan for accuracy then prep the bulk truck then load the new order. Rotate the warehouse. Do morning and afternoon paperwork. Sales,cashier, and stock

Armstrong McCall-Longview, TX

July 2006 to January 2008

Check customers, stock inventory, answer phones, pull orders. Sales,cashier, and stock

Sally's Beauty Suppy-Longview, TX

April 2001 to July 2006

Stock inventory, open and close store and get change and bank deposits, answer phones and pull orders, count down register.

Network operator

Network Communications, Inc.-Longview, TX

January 1997 to January 2001

Place calls either collect, calling card, or credit card. Education

12th in General Studies

Sabine High School-Gladewater, TX

August 1989 to May 1993

Skills

• Typing

• Pallet jack (10+ years)

• Inside sales (7 years)

• Order entry

• English

• Driving

• Inside sales

• Cash handling

• Communication skills

• Supervising experience

• Front desk

• Retail sales (7 years)

• RF scanner (10+ years)

• Data entry (1 year)

• Cash register

• Manufacturing

• Organizational skills (3 years)

• Forklift

• Customer service (10+ years)

• Computer skills (1 year)

• Customer service

• Retail sales

• Cash handling (7 years)

• Computer skills

• Warehouse experience

• Leadership

• Quality control

• Order picking (10+ years)

• Distribution center

• Filing (5 years)

• Assembly

• Materials handling (10+ years)

• Scheduling

• Order entry (7 years)

• Typing (10+ years)

Certifications and Licenses

Driver's License

April 1989 to April 2034

Pallet Jack Certification



Contact this candidate