David Frankel
******************@*****.*** github.com/davidhfrankelcodes linkedin.com/in/david-frankel-035a6213
Chicago, IL AWS Certified Solutions Architect – Associate Python · DevOps · AWS · Docker · Kubernetes
Summary
Python-savvy DevOps Engineer with a passion for automation, infrastructure, and cloud-native tooling. Adept at building CI/CD pipelines, troubleshooting distributed systems, and writing reliable backend code. Proven experience supporting production SaaS platforms and leading incident resolution. Strong advocate for clean code, self-service tooling, and scalable architectures. Built a Kubernetes cluster and can deploy/manage Kubernetes clusters from scratch for real-world scenarios.
️ Skills
Languages: Python (advanced), Bash, SQL, JavaScript (basic), YAML DevOps: Docker, GitHub Actions, Jenkins, Kubernetes, Terraform, CloudFormation, AutoSSH, cron Cloud: AWS (Lambda, EC2, S3, RDS, IAM, CloudWatch, SQS), extensive Akamai/Linode experience Infra & Monitoring: systemd, WireGuard VPN, Cloudflare API, Datadog, CI/CD on Amazon Linux Tools: Git, Linux (Ubuntu/Debian), VSCode, Swagger/OpenAPI, SQLite, Proxmox, Portainer
Experience
Software Engineer · ProQuest (Clarivate) · Remote from Chicago, IL Sep 2021 – Present
• Built and deployed Python APIs via AWS Lambda, API Gateway, and AWS Serverless Application Model
• Owned CI/CD pipelines and infrastructure diagnostics across EC2, Lambda, and CloudWatch
• Refactored backend workflows with PL/pgSQL to boost performance and resilience
• Acted as DevOps go-to: containerized test environments, handled secrets, disaster recovery Team Lead, Technical Support · ProQuest (Clarivate) Mar 2020 – Sep 2021
• Led global support for a SaaS platform; promoted for impact and technical insight
• Wrote Python & SQL tools to triage, report, and analyze customer-facing issues
• Standardized QA workflows and root cause handoff to engineering Technical Support Analyst · Ex Libris (Clarivate)
Sep 2018 – Mar 2020
• Supported enterprise web services and APIs for global library systems (Ex Libris Alma and Leganto)
• Automated internal audits using SQL dashboards; authored diagnostics documentation
Education and Certifications
AWS Certified Solutions Architect – Associate (SAA-C03), valid until Feb 2028 AWS Certified Developer – Associate (DVA-C02), valid until Apr 2028 MS, Library and Information Science – University of Illinois Urbana-Champaign, 2021