Customer Service Accounting Manager
Resume:
Jamie Crossley
*** * *** ***, *********, Florida, 32539, US
***************@*****.***
Known for achieving [Result] by completing [Tasks] efficiently and managing [Type] accounts.
[Job Title] with advanced accounting, mathematical, and [Software] expertise who is meticulous and well-organized. Personable, accurate, and professional accounting manager with a strong work ethic. Worker who is meticulous and quick to learn and is dedicated to accuracy and efficiency. Trained in [Type] financial tasks, quick to pick up new information, and extremely professional. Customer service
Effective time management
Budgeting
Payroll
Financial Management
Bookkeeping
Cheerful and energetic
Cheerful and energetic
Dependable and reliable
Data entry
High-energy attitude
Critical thinking
Excellent multi-tasker
Money handling abilities
Microsoft Word
Scheduling
Active listening
Computer proficiency
Business Administration
Mississippi Gulf Coast Community College - Jackson County Campus - Gautier, MS Bookkeeper - August, 2017 to June, 2022
Clarence Dubose - Pascagoula, Ms
Responded to all customer questions and concerns and worked to resolve any outstanding payment accounts. Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Improved the company's direction by putting customers first and making changes based on feedback. Updated financial records in ledgers and journals and reported financial data. Verified postings to ledgers to confirm accurate entry and account balances. Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments, and transfers. Assistant Retail Store Manager - May, 2011 to September, 2013 Goodys retail - Pascagoula
Investigated market flows in order to identify seasonal trends and anticipate consumer needs. Employees were delegated [Type] daily tasks, which streamlined daily progress and efficiency. Organized [Timeframe] leadership workshops to teach team members about productivity best practices. Cashier - June, 2016 to December, 2018
McDonald’s - Pascagoula
Credit cards, checks, gift cards, and coupons were all processed by me. Educated customers about [Type] promotions to increase sales. Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting. Trained team members to work as cashiers in accordance with company policies and procedures. Helped customers by answering their questions and completing their requests. Kept well-stocked cashier lanes and store shelves to promote strong sales. Learned how to deal with checks and credit cards.
Wrapped and bagged items for customers to protect them from damage and make them easier to transport. Customer Representative - September, 2018 to August, 2020 Clarence Dubose - Crestview, Fl
Listened to the questions and concerns of customers in order to provide answers or responses. Met and exceeded performance goals by approaching all interactions with an organized and relationship-driven approach. Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes. Reviewed and updated customer account profiles in [Software]. Preserved revenue streams where possible, using refunds as a last resort to maintain customer satisfaction with strong communication and negotiation skills.
Kept track of every interaction for training, reporting, and auditing purposes. Maintained a courteous, friendly atmosphere for guests to improve overall satisfaction and customer service standards. Promoted to [Job title ] and assisted with training and supervision of press operators. Resolved product issue through consumer testing.
Managed
Established
Business Development: Initiated two key partnerships which resulted in [X%] revenue growth. Professional Summary
Skills
Education
Work History
Accomplishments
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