Customer Service Accounting Manager

Barron D. Phillips Jr

PROFESSIONAL OBIECTIVE

To obtain a challenging position with a company that will allow the opportunity for personal growth as well as utilize my skills in accounting, management and customer service.

EXPERIENCE

Driven Brands 2018- Current Charlotte, NC

Corporate Financial Accounting Transition 12-2018

Corporate Accounting Manager (specialize in Cash and Revenue)

The scope of Job Function: Manage a team of 12 Senior accountants & Analysts responsible for Cash and revenue recognition included but not limited to ZBA transactional accounting, Bank reconciliation, balance Sheets Reconciliations, Ad hoc reporting, etc across US and foreign entities.; Analyzed Monthly and quarterly financial statements providing details and discrepancies between forecast and actuals, Presented monthly, quarterly and annual reviews upon upper management. Work and lead relationship directly between Auditors providing feedback as requested.

Prepare and analyzed monthly financials for 5 entities/ companies and both cash and accrued base accounting, including monitoring cash flow, preparing bank reconciliation, and allocation or revenue through intercompany accounts.

Manage, monitor, and preformed reconciliations to observer and identified bank accounts for 5 different entities.

Reconciliation of balance Sheet asset for over 100+ GL accounts, including intercompany accounts between brands

Reconciliation of General Ledger accounts (110)

Reconciliation of Bank accounts (20) of multiple entities clear and researching any discrepancies due to error’s processed by the operations team.

Monitor P&L for discrepancies, Adjusting entries, accruals entries for KPI bonus, payroll, inventory Rebates, etc.

Present P&L reporting to executive team (CFO), explaining any discrepancies, detail on information and discrepancies no in line with budget.

Provide support to the operational and financial departments such as AP, AR, FP&A, development, etc.

Special projects from corporate controller and executive team

1.Provided variance analysis for Inventory sales and purchase GL level review and verification for new central billing platform; Review GL streams for all new acquisitions to ensure proper coding for all COGS and Revenue buckets

2.Provided support for 3rd party vendor to incorporate our new EDI platform.

3.Created process and procedures for OS check reconciliations for AP department for all brands.

4.Manage the financials for Charitable foundations including allocations for payroll, funds and expenses for cash basis accounting.

5.Provide and lead support for quarterly, semi, and Annual audits.

6.Provide statically reporting for all revenue streams for new acquisitions.

Ensure Compliance with federal and state laws.

Prepare Documentation for Quarterly and annual external and internal audits.

Implemented regular workflow monitoring procedures that helped reduce month-end closed time by 15%

Reduce Company expenditures by 1% by consistently detecting potential cost savings.

Key Achievements

1.Completed First Year of IPO annual audit with 2 errors, none of which involved my teams’ input.

2.Successfully transition a private company from private to IPO

3.Successfully Implemented Blackline software to upload from ERP system while converting from excel base reconciliation for Audit comfortability and to less error volatility.

4.2022 Employee of the Year

Driven Brands (Promotion) 2013- 2018 Charlotte, NC

Operational accounting

Supervisor of Inventory Sales Accounting

AP

Created procedures and guidelines for the processing team to follow using print screens and examples tracing the process from beginning to end.

Created posted and process high influx of invoices (300-450) daily.

Process invoices for over 500 Maaco franchise shops maintaining less than 1% carry over in payables from month to month, no payables over 40 days past due.

Supervise the processing team which process over 10,000 + vouchers monthly with an accuracy rate of 99.2%

Process Canadian payables

Consulted, managed, and maintain vendor accounts and handle any billing dispute, issues and or problems.

Created and generated PO’s and Sales order for billing

Generated excel spreadsheets input data and formulas to calculated balances, debt and variances.

Monthly Vendor Reconciliation using excels spreadsheet utilizing VLOOKUPs to compare and contrast multiple vendor statements to vouchers processed to determine what is outstanding verse paid, vendor discrepancies, processor errors, and duplicate invoicing; used Pivot tables to track production numbers per AP processor to determine processor rate and processing errors daily, weekly, yearly. Used pivot tables to track vendor invoice volume weekly, monthly to assist cash in forecasting.

GL Reconciliation- Making proper adjustment to vendor accounts; Monthly and Yearly General ledger reconciliation using VLOOKUPs to compare and contrast different purchasing GL’s such as COG’s, Cash/AR GL, Sales tax GL; Equipment GL and other using excel functions such as pivot tables to compare and contrast prior months, years as directed by upper management.

Vendor creation

Check spooling.

Manage and supervise the processing team Day to Day activities and track batches, accuracy and promptness

Created and maintain excel spreadsheet using functions such as VLOOKUPs to track performance, monthly, weekly, and daily invoices count, vendor invoice discrepancies such as pricing, QTY shipped, item not on original purchase order, etc.

Reconciled the AP sub ledger for variances and discrepancies re-classing any transactions needing to be moved.

Created and monitored processor production goals and incentives.

Initiated, maintain and support 3rd party vendor when assisting in converting AP invoice processing to a EDI format.

AR

Resolving customer billing disputes and escalates to supervisor as required, delivering duplicate invoice copies,required to identify, excess, and resolve issues/problems within Collections area of responsibility, participated in special projects as needed

Supervise processing team that process over 10,000 + invoices to franchises.

Creation of invoices, credit Memo’s, check Runs, etc. The posting of journal entries, creations and the maintaining of vendor Setup in accounting system

Creation of invoices using the drop-ship function and MAS500

Reconciled store prior to delinquent status per Adverting, franchise fees, payables owed for legal and collections.

Post payments to Cash GL (proper lockbox)

Provide detail exporting data out of the accounting system in to excel for collection team to manage and collected.

Process and generate franchise invoices for franchises within 1.5 days of receiving invoices for drop ship invoicing.

Answer any questions, concerns or issues pertaining to product, invoicing, rebates, adjustments, and credits on a franchise account.

Provide weekly, monthly, and yearly analytics for paint and AP supplies totals for franchises.

Reconciled outstanding Sales Orders maintaining no orders open longer 60 days.

Provide detail and information for the Cash application team to applied franchise receivables.

GL & Other Assignments

Monthly GL reconciliations and re-classes of balances to proper GL, if and when discrepancies were found.

GL coding

Equipment reconciliation- Franchises Initial shop open purchases reconciled and balanced to the equipment package approved and verified by the franchisee and Project Manager.

Overseen the transition of our invoice processing to EDI.

Created excel spreadsheet for collections to monitor and collect on open balances due to initial shop opens not yet handle by franchise before open.

Reconciled open PO and SO using VLOOKUPS to compare data export out of our accounting system verse the data received from multiple vendors to verify if orders were fulfilled and invoiced and or canceled and voided.

Provided assistance with special projects and assignments as need from executive team.

Used pivot tables to compare and contrast current vendor pricing, products, shipping rates verse potentials vendors to ensure we are getting the best market rate on products purchase on behave of our franchise.

Bank Reconciliation- Reconcile Bank statements for 7 company brands including operations, Lockbox, and company owned stores.

Reconciliation on Bank Statement using Excel and Blackline

Reconciliation on balance sheet GL using one Stream and Excel

EDUCATION

DeVry University 2007-2009 Charlotte, NC

Bachelor Degree in Accounting

Maintain a 3.35 GPA

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