Data Center Fiber Optic
Resume:
Eric Garrison
Hartselle, Al. 35640
****************@*****.***
OBJECTIVE: To obtain a challenging position with a progressive company in the field of data transmission.
11/2022 to Present Brightspeed
CO Technician
●Physically troubleshoot various network components in network infrastructure including routers, switches, DSLAMs, ADD- DROP MUXs, and optical switches using CLI and GUI based interfaces.
●Working with span lines and fiber optic network terminal equipment.
●Troubleshoot repair and replace span lines and fiber optic cables.
●Maintained optical network that distributed optical signals throughout the service area.
●Work with NOC to close repair tickets.
●Preform PM's for CO's and remote sites. Verify alarms, test generators and battery strings. Perform safety inspections.
●Install new equipment in central office and remotes also replace old or damaged equipment in field.
●Work with teams in other areas to repair span issues.
08/2020-04/2022
HCL America contracted Meta
Engineering Technician Break/Fix team
●Physically troubleshoot various network components in network infrastructure including routers, switches, console servers, and optical transport equipment using Linux-based tools.
●Experience in a data center or network operation center environment.
●I worked with different teams in the company to complete projects promptly and within SLA.
●Maintained optical network that distributed optical signals throughout the data center.
●Installed and turned up several types of optical switches throughout the network. This included Arista, Ciena, Juniper, and Cisco optical switches.
●Installed replacement fiber optic cables for damaged cables.
●Installed and terminated RJ 45 cables.
●Experienced with testing software to verify network performance.
●Used cli Linux commands to log in to equipment to check port status.
●Used Linux commands to perform commissioning and reconfigure ports. Pull logs and test for packet loss.
●Provided onsite network support and expertise for all teams on the local data center, and acted as a liaison for remote networking teams.
●Physical hands-on replacement of chassis, optics, line cards, supervisor cards, and chassis-based hardware.
●Troubleshooting network link, device, and configuration issues, isolating the problem and fixing the problem.
●Created new RMA requests through OEM vendors for replacement devices,
●Worked closely with vendor technical support when troubleshooting devices.
●Tracing and isolating cables through patch panels.
●Schedule and perform network maintenance, repair, and upgrade tasks as needed while minimizing the impact on the production network
●Use internal automation software, tools, and scripts to configure, monitor, and repair network equipment.
●Performed queue management for alarms, tasks and incidents and participated in ongoing deployment projects.
●Documented weekly accomplishments for the DC region.
●Maintained SLA for the local DC region.
●Ability to review hardware logs to isolate and identify root cause issues.
●Performed ERAD to ensure customers' data was secure.
2010-2020 ADTRAN
Engineering Technician
Was responsible for the installation of Adtran and other equipment in a System Development Verification and Test lab (SDVT) my day-to-day duties are included but are not limited to the list below.
●Worked closely with test engineers to install equipment per their test requirements and system drawings.
●Install DC power 12v and 48v for telecom and modem equipment.
●Installed fibers, splitters, and Cat5&Cat6 cables. I know standard color codes.
●I know and understand the different bandwidth characteristics between cables like Coax, CAT5, CAT6, and fibers.
●Have a working knowledge of power levels for Gpon\Epon (dB).
●Installed equipment racks and some iron work.
●Help put into place labeling and cabling standards for our test labs
●Also helped set up fiber and cable running standards.
●Worked with our groups locally and remotely in India and Germany to troubleshoot equipment issues that were located in our lab.
●Ran POTS and SIP lines as well as troubleshot voice circuits
●Helped build data center type lab so all testing could be located in one place
●Installed Adtran, Juniper, and Cisco equipment in test labs
●Kept an inventory of fibers, cables, and SFPs to ensure we had material in stock to perform installs.
●Worked with many engineering groups to ensure test setup would work as designed.
●Built large-scale testbeds to verify equipment could perform as designed.
●Worked on Gpon and Epon test setups.
●working knowledge of various types of test equipment (i.e. oscilloscopes, signal generators, spectrum analyzers, multimeters, multi-function test sets, etc.), and skilled in their use.
●Certified in Adtran, Ciena, and Infinera equipment
●Worked with CLI and web-based interfaces
2006-2010 Alta Telecom
Field Engineer for Ciena Core Stream, Core Director, and Infinera long haul Projects. Have worked on domestic and international projects and my day-to-day duties are included but are not limited to the list below.
•Filled out Test data sheets.
•Responsible for the installation Turn up and Test of equipment such as Ciena Core Steam, Core Director, Infinera metro, and long haul equipment per engineering MOPS.
•Performed Suite Surveys to ensure what infrastructure was on site and what was needed to complete the project.
•Labeled all equipment and fibers in and out of the system.
•Performed long-term Bit Error Rate testing.
•Provided technical support over the phone to crewmembers.
•Handled all minor problems in the field.
•Redlined engineering drawings to show changes made in the field
•Trained new personnel.
Certificates
•MCI Certified on Alcatel 1630 and 1633.
•Tellabs certified on Triton 5500.
•Ciena Certified on Ciena Core Stream and Core Director.
•Infinera DTN-X XTC equipment Certified
•Adtran classes Netvanta and Total Access models.
EDUCATION
Applied Associates of Electronic Engineering Technology
ITT Technical Institute in Greenville, SC September 1996
References Available Upon Request
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