Software Development Business Analyst

DASARATHABABU GUNASEKARAN

218-***-**** **************@*****.***

SUMMARY AND PROFILE

With 20 years of experience in software development, program management, and customer support across banking, financial services, telecommunications, and manufacturing sectors, I bring a robust skill set encompassing:

Technical Expertise

Software Development: Extensive experience in Java, J2EE, ASP, DHTML, XML, JavaScript, VBScript, SQL Server, and various other technologies.

Business Rules Management Systems (BRMS): Expertise in Drools, Blaze Advisor (Java and .NET), iLOG JRules, and IBM ODM. Hands-on experience with rule modeling, classification, and deployment.

Pega Systems: PEGA Certified System Architect (CSA), PEGA Certified Decisioning Consultant (CPDC). Skilled in PegaRULES Process Commander, application architecture, and full project lifecycle from requirements gathering to implementation.

Web Technologies: Proficient in front-end technologies such as AngularJS, Typescript, and Bootstrap. Experienced in RESTful API development using Spring Boot, Maven, and Hibernate.

Containerization and Cloud Technologies: Competent in Docker, Kubernetes, AWS services (EC2, S3, RDS, etc.), and CI/CD tools (Jenkins, Docker).

Project Management and Methodologies:

Methodologies: Deep knowledge of Agile (Scrum, Kanban), Waterfall, and SDLC methodologies.

Project Management: Skilled in resource planning, effort estimation, client presentations, and executive briefings.

Change Management: Proven ability to drive change, manage technical adoption, and implement process improvements.

Consultation and Support:

Customer and Stakeholder Management: Expertise in building trust and understanding business and technology challenges. Strong background in technical consultation and support delivery.

Mentoring and Coaching: Experience in mentoring associates and leading teams to successful project delivery.

Sales and Business Development: Proficient in creating proposals, effort estimation, and managing client relationships.

Technical Analysis and Design:

System Analysis: Adept at technical system analysis, design, and evaluation. Experience in debugging tools and performance optimization.

Software Quality: Knowledgeable in software quality procedures under CMMI Level processes.

Key Achievements:

Successfully developed and deployed complex applications and systems across various industries.

Delivered high-quality documentation and implementation for BRMS and BPM solutions.

Enhanced software development processes and team efficiency through effective resource management and project oversight.

PROFESSIONAL EXPERIENCE

PROFESSIONAL EXPERIENCE:

Employer: Populartech/ Inhouse project

Role: Senior Software Architect

Duration: Sep 2024-TillDate

Program Management: Expertise in overseeing end-to-end project delivery.

Stakeholder Management: Strong engagement and communication with key stakeholders.

Risk & Issue Management: Proactive identification and mitigation of risks.

Team Leadership: Leading and mentoring cross-functional teams.

Technical Oversight: Ensuring technical excellence and innovation.

Quality Assurance & Delivery: Driving high-quality software solutions.

SQL & SAS: Proficient in SQL and SAS across UNIX and mainframe environments.

Pega Development: Hands-on experience with CI/CD, Jenkins, JIRA, automation, UI, and data models.

Blaze Advisor: Expertise in managing credit policies within Blaze Advisor.

Azure Solutions: Skilled in SQL migration, modernization, and Data & AI strategy.

AWS: Experience in cloud solutions and architecture.

Well-experienced in Mortgage, Residential Lending, Loan orgination system.

Proven expertise in host-based, distributed systems, and client-server architectures.

Extensive experience in large-scale application design and implementation.

Skilled in architecting modern web, mobile, and hybrid cloud/on-premises platforms.

Strong knowledge of Microservices Architecture and end-to-end software development lifecycle.

Proficient in designing scalable, secure REST APIs.

Experienced in DevOps-enabled environments with CI/CD practices.

Advanced proficiency in MS SQL Server, ANSI SQL, and Azure SQL.

Deep understanding of Architectural Design Patterns and best practices.

Exposure to AI Functional Architecture and its integration into enterprise solutions.

Expertise in Mobile Architecture for scalable and responsive applications.

Solid experience with .NET API development and integration.

LtiMindtree /worked with Largest Financial client (BPM (Pega)/BRMS COE, Product company) Remote

Dec 2022 – July 2023

Risk Management & Business Strategies: Extensive knowledge of risk management principles, business strategies, risk policies, and the ability to analyze and validate credit policies through data analysis and downstream impact evaluation.

Technical Proficiency:

oSQL & SAS: Proficient in SQL and SAS in UNIX and mainframe environments.

oPega Development: Hands-on experience with Pega, including CI/CD implementation, integrations with Jenkins and JIRA, automation of regression testing, and the creation of complex user interfaces and data models.

oBlaze Advisor: Experienced in credit policy management within a Blaze Advisor environment.

oAzure Solutions: Skilled in leading Azure SQL Migration and Modernization projects, driving adoption and growth of Azure Data & AI services, and providing strategic guidance on Azure products and solutions.

Project Management & Process Improvement:

oProven ability to manage multiple projects, meet deadlines, and improve processes related to policy impact validation and system response tracking.

oExperienced in managing high-pressure environments and delivering successful project outcomes through effective problem resolution and change management.

Communication & Interpersonal Skills:

oStrong written and oral communication skills with experience presenting to diverse audiences.

oAbility to develop partnerships across business areas and influence teams effectively.

Agile & Scrum Methodology:

oExperience working in Scrum 'fusion' teams, blending technology, business technologist resources, testers, and SMEs.

oFamiliarity with BDD and testing frameworks like Cucumber.

Pega Specific Skills:

oExtensive experience with Pega's architecture, security model, and service interfaces.

oSkilled in decision rules, data transforms, integrations with REST connectors, and troubleshooting complex issues using Pega tools.

oExperience with Pega Customer Service for Insurance and enhancing existing workflows and UI based on user roles and requirements.

Strategic Leadership:

oProven ability to lead programs, drive consumption growth objectives, and provide thought leadership in cloud business and managed services.

The technologies/platforms that he worked on were:

Java, Spring Boot, JPA, JDBC, HTML, JSP, JQuery, XML, JSON, Tomcat, DB2, JMS, RestFul Web Services, Hibernate, MAVEN, Log4j, Eclipse, JUnit, SVNRule Designer 8.9.2, Decision Center 8.9.2, Decision Validation Service (DVS)Java 1.7, J2EE, JSP, Servlets, Spring Boot, Spring Framework, SpringbootReact JS, Redux, Apache Tomcat Application Server, REST and SOAP Web services, SVN, Log4J, Unix, Win XP, Eclipse, JIRA, HTML, JavaScript, AJAX, XML, JSON, Oracle 11g, Junit, Hibernate, Fico Blaze 7.5,PEGA PRPC 8.4, Pega DEVOPS, Jenkins, Tomcat, SQL Developer, Azure Data Studio, Postman 4.0.PEGA PRPC 7.4, 8.3 CPM, CPMHC 7.1.2, CSHC 8, PEGA PDC, Windows 8 Enterprise, Tomcat, SQL Developer, Postman 4.0.

Paramount Software Solutions Inc. /worked with Largest Financial client, Federal client, and healthcare Client/ Remote

Software Architect/Pega/Decision engine, Business Rules Engine Technical Consultant

Jan 2020 – Nov 2022

Project Name: Care First, Jpmc -Fico blaze Consultant/Wodm consultant Duration: Feb 2022-Nov 2022

Project Name: Premier Core Discounting is a service in BlueCross BlueShield that allows its insurance providers to gain a discount at month-end and year-end depending on the number of claims customers they bring for our partnered insurance service Healthcare Service Corporation (HCSC). Analyzing customers maintaining databases, and running algorithms to analyze good or bad providers are vital roles by this project. Duration: June 2021 – Jan 2022

Senior Application JAVA/Wodm/Drools Consultant

Project Name: Application Factory Development team (Java/Spring boot /Microservices/ WODM)

Development Factory at Freddie Mac is majorly involved in performing technology upgrades and Modernization/Migration to new technologies of Various Freddie Mac Applications. April 2021 – May 2021

Software Architect-Pega /Rules Engine Consultant

Jan 2020 – March 2021

Project Name: Risk Strategy Execution (Strata CGI /AB Intio BRE Rules Consultant/ WODM)

Key Skills and Experience

IBM ODM (Operational Decision Management):

Proficient in IBM ODM Version 8.7 and 8.9 for Enterprise and Business consoles.

Experience with Rule Execution Server, Rule Designer, and Decision Center.

Skilled in defining XOM, BOM, and Parameters, updating decision tables, and performing UAT and MOD testing.

Knowledgeable in Decision Validation Services (DVS) testing and rule management.

Spring Framework:

Utilized Spring Framework for Dependency Injection, Spring Security, and AOP.

Developed applications using Spring Boot, Spring MVC, and Spring Cloud.

Implemented Microservices architecture and integrated with REST APIs.

Front-end Technologies:

Experienced with HTML5, CSS3, JavaScript, Angular 8, Bootstrap, and AJAX.

Developed Single Page Applications (SPA) and used Angular animations for dynamic UI elements.

Back-end Technologies:

Developed RESTful web services using Spring Boot and Hibernate.

Worked with MongoDB, SQL, and NoSQL databases, including CRUD operations and complex queries.

Implemented message queues and asynchronous processing with RabbitMQ and Apache ActiveMQ.

Continuous Integration/Continuous Deployment (CI/CD):

Proficient in Jenkins, Gradle, and Docker for CI/CD processes.

Managed deployments to various environments and handled build and deployment automation.

Pega:

Experienced with PEGA Rules Process Commander (PRPC), including Decision Tables, Decision Maps, and Case Management.

Developed UI components, workflows, and integrated decision strategies using Pega.

Worked on Pega CDH components, adaptive modeling, and Next Best Action strategy.

Additional Skills:

Utilized tools such as Jira for project tracking and agile methodologies for project management.

Conducted code reviews, unit testing, and technical mentoring.

Developed applications using Java/J2EE, MVC architecture, and ORM principles.

Performed production support, including debugging, incident management, and performance optimization.

Tools and Platforms:

Worked with various development tools including Eclipse, Bitbucket, Rational ClearCase, and Rational ClearQuest.

Managed version control with GitHub, SVN, and used deployment tools like WebLogic and Tomcat.

Notable Achievements

Successfully delivered code and rules to test environments as per planned QA drop dates.

Implemented fault tolerance and fallback mechanisms using Hystrix and Feign clients.

Integrated Swagger UI for REST API documentation and performed continuous improvement for knowledge sharing.

The technologies/platforms that he worked on were:

Java, Spring Boot, JPA, JDBC, HTML, JSP, JQuery, XML, JSON, Tomcat, DB2, JMS, RestFul Web Services, Hibernate, MAVEN, Log4j, Eclipse, JUnit, SVNRule Designer 8.9.2, Decision Center 8.9.2, Decision Validation Service (DVS)Java 1.7, J2EE, JSP, Servlets, Spring Boot, Spring Framework, SpringbootReact JS, Redux, Apache Tomcat Application Server, REST and SOAP Web services, SVN, Log4J, Unix, Win XP, Eclipse, JIRA, HTML, JavaScript, AJAX, XML, JSON, Oracle 11g, Junit, Hibernate, Fico Blaze 7.5,PEGA PRPC 8.4, Pega DEVOPS, Jenkins, Tomcat, SQL Developer, Azure Data Studio, Postman 4.0.PEGA PRPC 7.4, 8.3 CPM, CPMHC 7.1.2, CSHC 8, PEGA PDC, Windows 8 Enterprise, Tomcat, SQL Developer, Postman 4.0.

Infosys / Hyundai Capital America, Newport Beach, CA

Senior Fico Blaze Lead Developer

Apr 2019 – Jan 2020

Responsibilities and Achievements:

Platform Migration & Enhancement: Led migration and enhancement initiatives for auto loan underwriting and funding applications.

Technical Design & Development: Designed, developed, and implemented business rules solutions using a variety of technology platforms, including Blaze Rules Engine, Java, and database queries.

Application Development & Maintenance: Coordinated all phases of application development, including design, coding, testing, and debugging. Worked with Docker for containerization, and utilized J2EE web services, REST APIs, Spring Boot, Maven, Spring ORM, Hibernate, and Git for enterprise middleware technologies.

Requirements Gathering & Documentation: Managed requirements gathering, technical planning, documentation, and the complete software development lifecycle.

System Wellness & Analysis: Conducted ongoing system analysis through architectural reviews and activity monitoring to ensure system health.

Blaze Rules Management: Oversaw Blaze versioning, repository administration, deployment of Blaze RMA Rule maintenance applications, and maintenance of existing projects using RMA / Blaze IDE.

Integration & Collaboration: Collaborated with integration architects, data architects, and analytics experts to define interfaces between the rule engine and other system components.

Issue Tracking & Agile Practices: Reported and tracked defects using JIRA, participated in daily Scrum meetings, and contributed to bi-weekly Sprint releases.

Randstad / UHG (Optum). Basking Ridge, NJ

Fico Blaze Technical Developer/Pega consultant

July 2018 - Feb 2019

Project Name: EEMS (Electronic Eligibility Management Systems] (Pega/Fico Blaze consultant)

Project Description:

The Employer Services Electronic Eligibility System is a business-to-business (B2B) web application that allows us to receive and apply eligibility updates in a fully automated manner. Electronic eligibility files are transmitted from a customer’s HR system directly into our eligibility system with virtually no human involvement. As a result, of this automation, eligibility updates are reflected in our eligibility system generally within 24 hours of the file being received. Following each production file application, an automatic email is sent to designated individuals advising that the file has been applied, at which point the customer can immediately view their file transaction results and any potential transaction errors by going online, to www.employereservices.com. Eligibility Rules check working in FICO Blaze 6.9 and 7.4 Version.

Responsibilities:

Role Overview:

Blaze Advisor Rules Management: Design, develop, deploy, configure, and test Blaze Advisor rules. Convert business rules into callable cloud-based rules with the latest Blaze upgrades. Develop CI/CD mechanisms for rules migration using Jenkins.

Development & Deployment:

Gather and analyze business requirements to create rule-based solutions.

Create templates, develop rule execution processes, and conduct rule testing.

Convert existing business rules for cloud environments, leveraging Blaze Advisor and RMA.

Develop CI/CD pipelines using Jenkins for rules migration.

Use Maven for build automation, SVN and Git for version control.

Agile & Scrum:

Participate in agile development, including daily scrums, iteration planning, and release planning.

Follow Agile-Scrum methodologies with two-week sprints, and employ Business-Test-Driven-Development (BTDD) practices.

Technical Skills:

Languages & Frameworks: Experience with FICO Blaze Advisor, RMA, Java, ReactJS, Spring Boot, and J2EE technologies (Servlets, JSP, JSON).

Testing & Debugging: Unit testing with JUnit, Mockito, Jest; end-to-end testing with Protractor. Utilize Log4j, SLF4j for logging and Kibana, Splunk for monitoring.

Database Management: Use JDBC for database operations and data persistence.

Version Control & Build Tools: Maven, SVN, Git.

User Interface & Application Development: Create complex UIs with PEGA PRPC, develop workflows, and enhance web services. Design and implement user interfaces using Sections, Harness, and manage data types, models, and tables.

Integration & Troubleshooting:

Implement and integrate multiple external systems with REST connectors.

Troubleshoot rules using Pega Clipboard and Live UI.

Documentation & Collaboration:

Prepare technical documentation and participate in code reviews.

Work closely with policy teams to clarify requirements, ensure alignment with existing strategies, and provide design-based expertise.

Report and track defects in JIRA, and work with development teams to resolve issues.

Miscellaneous:

Refactor projects to be RESTful and thread-safe.

Enhance existing workflows, routing mechanisms, and application functionalities based on evolving requirements.

Environment: Java 1.7, J2EE, JSP, Servlets, Spring Boot, Spring Framework, Spring boot, React JS, Redux, Apache Tomcat Application Server, REST and SOAP Web services, SVN, Log4J, Unix, Win XP, Eclipse, JIRA, HTML, JavaScript, AJAX, XML, JSON, Oracle 11g, Junit, Hibernate, Fico Blaze 7.5

Infosys / Citibank, O’Fallon, MO

Fico Blaze Technical Consultant

Apr 2017 - Jun 2018

Citi Rules is an Advanced Rules Management Engine / Module. It is a credit decision system for ACAPS. The credit decision is taken along multiple aspects, some of which are Score Models, score cutoffs, and Disaster and Exception Reviews. Flexible Credit decisions are possible like Review and Conditionally Approve.

Business Requirements and Rule Development:

Gathered business and implementation requirements, including business rules for high-level application development.

Utilized decision entities such as Rule Flows, Rule Templates, Rule Sets, and Decision Table metaphors in rule development.

Applied Object Model Entities like Enumerations and Patterns for rule development.

Blaze Advisor and Code Management:

Developed, deployed, and configured code releases in the Blaze RMA rule maintenance application.

Created Blaze Advisor Templates to implement specific business logic, enhancing efficiency and consistency.

Managed XML, .NET, and database Business Object Models (BOMs) shared between SCITS and Blaze Advisor applications.

Maintained existing projects, including rules entry through RMA/Blaze IDE.

Employed Blaze debugger to troubleshoot runtime issues and build test data.

Integration and Testing:

Integrated rule processing inputs from SQL databases and XML documents.

Created and reviewed test cases to validate deployed rule services, using br-unit to test rules in Blaze Advisor.

Performance Tuning and Documentation:

Engaged in performance tuning of rules to optimize execution with large XML data.

Ensured application testing, validation, programming, and documentation were conducted effectively.

Development Practices:

Adhered to development guidelines and standards while developing template and text rules using Structured Rule Language (SRL).

Collaborated with the development team to analyze and report defects using JIRA, tracking them to closure.

Agile Methodology:

Participated in agile development, including story reviews, Daily Scrum, Iteration Planning, and Release Planning meetings.

Technical Expertise:

Extensive experience with Blaze Advisor 7.3, including integration with Java applications.

Infosys /Multiple USA and UK Clients

Technical Lead

Mar 2008 – Mar 2017

His major Roles & Responsibilities during the employment are mentioned below:

Professional Experience Summary

Web Services and Development

Technologies: C#, ASP.NET, Visual Studio, IIS

Key Responsibilities:

Developed and deployed web services to handle Unity orders.

Integrated functionalities like schema and credential validation, and business logic, using C# and ASP.NET.

Utilized ADO.NET, Entity Framework, and LINQ for ORM and Web API creation.

Application Stack and Development

Technologies: AngularJS, jQuery, MVC, SQL, Fico Blaze Advisor, Oracle WebLogic, SVN, SOAP Web Services, Java

Key Responsibilities:

Involved in requirement gathering, design, development, coding, and unit testing.

Applied Object Relational Mapping (ORM) using Entity Framework, LINQ, and Lambda expressions.

Developed web applications with ASP.NET MVC 5, Bootstrap, and AngularJS.

Utilized AJAX, HTML5/CSS3, jQuery, JavaScript, XML, PHP, and SQL for front-end and back-end development.

Created and optimized Views, Stored Procedures, and defined Functions using SQL Server and T-SQL.

Business Rules Management Systems (BRMS)

Technologies: BPM Lombardi, IBM BPM WPS, ALBPM, Fico Blaze Advisor, iLOG, WODM

Key Responsibilities:

Designed, developed, and delivered BRMS solutions with integration into BPM tools.

Ensured compliance with standards, and conducted local and performance testing.

Experienced in business rules gathering, modeling, and documentation.

Pega BPM Implementation

Technologies: Pega PRPC, SOAP Services, AGILE

Key Responsibilities:

Designed and developed a software architecture for enterprise applications using Pega.

Supported the full implementation cycle: business process modeling, tool installation, development, testing, and deployment.

Developed DATA Models, application flows, and user interfaces using PEGA PRPC.

Integrated systems using SOAP, REST, Mainframes (IBM), and MQ.

Utilized UNIX, Java, SQL, and Oracle Database for server configuration and performance optimization.

Conducted unit testing, defect analysis, code reviews, and performance improvements.

Additional Expertise

Tools and Methodologies: Scrum, Agile, SOA Architecture, PRPC Best Practices, PEGA Guardrails

Debugging Tools: PEGA AES, SPLUNK, IP Switch, Fiddler, WILY

Responsibilities:

Conducted design and code reviews, and maintained PRPC best practices.

Worked with various debugging and performance monitoring tools.

Managed application servers and clusters, and performed troubleshooting and performance analysis.

The technologies/platforms that he worked on were:

C#, LINQ, MVC/Entity Framework, ASP.Net Web Forms, Angular, jQuery, AJAX, JavaScript, HTML5, CSS3, Bootstrap, Web API, T-SQL, Fico Blaze Advisor, iLOG, WODM, ALBPM, Lombardi, IBM BPM and Core Java, Pega PRPC

Additional Experience:

Mphasis and EDS / Embarq, India; .Net Lead Aug 2007 – Mar 2008

iSOFT / NHS, UK, India Senior .Net Developer Jan 2005 – Jul 2007

EDUCATION AND OTHERS

Shanmugha College of Engineering, during (1999-2002)

MCA (Master of Computer Application)

Ponnaiyah Ramajayam College, during (1996-1999

BSC (Bachelor of Computer Science)

St Antony’s, Thanjavur, (Year of passing-1996)

Higher Secondary Education

St Anthony’s, Thanjavur, (Year of passing-1994)

X standard

Certifications:

Pega Certified System Architect_8.6-Pegasystems

Pega Certified Senior System Architect_8.6-Pegasystems

Pega Certified Decisioning Consultant_8.6-Pegasystems

IBM Certified Associate BPM Analyst BPM Blueprint WebSphere Lombardi Edition V7.1

IBM Business Process Manager Advanced 7.5, Integration Development

IBM WebSphere Process Server V7.0, Deployment

IBM WebSphere iLog Jrules V7.0 Application Development

Technical Skills:

Languages: Java (JDK 1.11, 1.8, 1.7, Java SE 6, 7, 8, J2ME, J2EE (JSP, Servlets, JMS, JPA, EJB3), Java Beans, JDBC and JavaScript), C#.NET, VB.NET, ADO.NET, .NET Remoting

BPM: IBM BPM Blueprint: IBM Web Sphere Lombardi Edition V7.1, ALBPM 6.0, IBM, BPM 8.0, PEGA Designer Studio, Pega Rules Process Commander (PRPC 7.x/8.x)

BRMS: iLOG 6.7.2, IBM Web Sphere ILOG JRules V7.0, IBM WODM 8.9, Blaze Advisor 6.5, FICO Blaze 6.9, FICO Blaze 7.5, Strata CGI Rules Engine, Ab Intio BRE.Drools 6.4

J2EE Technologies: Spring, Spring boot, Spring MVC, AJAX, Web Services (SOAP, WSDL, UDDI), SAX, Restful Web Service, HTML, XML, XSL, XSD, XSLT, JSP, Servlets, JNDI, JDBC, EJB, JMS, Struts, Hibernate,

Frameworks and Tools: Spring, Hibernate, Spring MVC, Spring Web Flow, Spring IOC, Spring AOP, Spring Boot, Spring Cloud, JUnit, SOAP UI, ANT, Maven, Jenkins, Jasper Reports, Apache Active MQ, Apache Camel, Trello, Struts

Mark-up/XML Technologies: HTML, CSS, JavaScript, jQuery, AJAX, AngularJS, Bootstrap, XML, XSD, XSL/XSLT, SAX/DOM, JSON.

Web/App Servers: Apache Tomcat, IBM WebSphere, Web Logic, J2EE, and JBoss.

Databases: Oracle, MySQL, MS SQL Server, ODBC, PL/SQL, Mongo DB

Cloud: AWS, Azure, Pivotal Cloud Foundry (PCF), AWS

IDE / Tools: Eclipse, Spring Tool Suite (STS), IntelliJ, SQL Developer, Visual Studio.

Build Tools: Gradle, Maven

Project Management Tools: JIRA, JBPM, Rally

Testing Tools/ Others: JUnit, Soap UI, Putty, Post Man, Testsuite

Version Control: Concurrent Versions System (CVS), Visual Source Safe (VSS), SVN, Git, GitHub, Bitbucket

Methodologies: Agile/Scrum/Kanban, Waterfall, SDLC

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