Business Intelligence Analyst

RIKYE J.N. SAINGBE

+1-929-***-**** ß **********@*****.*** United States

Summary

Results-driven with extensive experience in Agile project management, process improvement, and cross-functional team leadership. Proven ability to implement Agile best practices to enhance team performance, optimize workflows, and drive continuous improvement. Strong expertise in Scrum and Kanban methodologies, backlog prioritization, sprint planning, and performance tracking using JIRA and Confluence. Adept at fostering stakeholder collaboration, ensuring compliance with regulatory and quality

standards, and facilitating Agile transformation within organizations. Skilled in data-driven

decision-making, leveraging burndown charts, velocity tracking, and KPI reporting

to

enhance efficiency. Passionate about driving Agile adoption, coaching teams, and maintaining a culture of transparency, trust, and self-organization. Holds a Bachelor’s degree in Accounting and Finance Administration and certifications in Agile methodologies

Core Competencies

Professional Experience

Bank of America

ADVISORY PANEL BOARD AGILE DEVELOPMENT

MANAGER

Feb 2023 - Current

Generates comprehensive sprint metrics, burndown charts, and performance reports via Jira and Confluence, delivering data-driven insights on team velocity, cycle time, and efficiency improvements to leadership.

Facilitated productive stakeholder interactions, enhancing cross-departmental communication to align sprint priorities with strategic objectives and optimize cross-

functional collaboration with other Panel advisory members.

Maintained rigorous documentation standards, ensuring user stories, acceptance criteria, and audit logs were accurate and readily accessible to support both internal and external audits.

Process Improvement continuously improved the Agile process; identified and implemented best practices to enhance team performance. Sprint Planning & Execution Backlog Prioritization Release Management Agile Transformation Agile & Kanban Methodologies Iterative Development Continuous Integration & Deployment Compliance Documentation Velocity & Cycle Time Optimization Burndown & Burnup Charts Team Leadership & Agile Coaching Stakeholder Communication Product Owner Collaboration Cross-Functional Team Alignment Conflict Resolution Requirements Gathering Client Relationship Management Change Management Project Documentation & Reporting Strategic Planning Workflow Optimization Process Automation Risk Identification & Mitigation

Data Analytics & Reporting Performance Metrics & KPI Tracking Predictive Analytics Issue & Impediment Tracking Root Cause Analysis Continuous Improvement Quality Assurance & Testing.

Compliance and Quality Assurance, I ensured that all development activities adhered to regulatory standards and quality assurance processes. Increased team morale and performance, providing servant leadership and coaching to the team to encourage the adoption of agile mindset, principles, core values, and best practices that shaped our dynamics.

Introduced and implemented Agile best practices, including iterative development, continuous integration, and retrospective feedback, to optimize workflows and enhance quality.

Successfully managed sprint planning and execution by effectively allocating resources, improving team velocity, and prioritizing tasks to meet project objectives.

Coordinated effectively with development, QA, and product teams to streamline workflows, resolve bottlenecks, and maintain alignment with project goals, leveraging Agile tools like Jira and Confluence.

Facilitated clear and consistent communication with stakeholders, providing updates on project timelines, sprint outcomes, and milestones, ensuring alignment with expectations.

Non for Profit, International Documentary Festival Foundation July 2022 – January 2023

Organized and led all ceremonies and releases including daily stand-ups, sprint planning,

sprint reviews, and retrospectives. Ensured these meetings were timely, productive,

and

focused on the agenda.

Acted as a buffer between the team and external distractions, keeping the team focused on their goals. I identify and remove any blockers or obstacles that may hinder the team's progress.

Trained development team, product owner, and organization on Scrum principles and Agile methodologies. Helped the team adopt agile methods and improve their processes through continuous improvement.

Facilitated backlog refinement with the Product Owner, prioritization, and user story grooming. the team understood the product backlog items and the goals of each sprint release.

Encouraged open communication within the team and facilitated effective collaboration. Encourage team members to resolve conflicts and foster a culture of trust and transparency.

Helped the team to define sprint goals and ensure they were achievable within the sprint period. Monitored progress, tracked key metrics such as velocity and burn-down charts, and ensured the team was on track to deliver on their commitments.

Led the team in retrospectives to identify areas for improvement. I encouraged the team to adopt a mindset of continuous learning and improvement by experimenting with new practices and tools.

Protected the development team from unnecessary interruptions and ensured they had the autonomy to focus on their work. Managed any external dependencies and worked with other teams or departments to facilitate collaboration.

Empowered the team to self-organize and self-manage. Encourage team members to take ownership of their tasks and responsibilities rather than relying on micromanagement.

Advocated for agile values and principles within the organization and fostered a culture of agility. Worked with stakeholders to understand the benefits of Agile and how they can contribute to the Scrum process.

I tracked the team's progress using Scrum artifacts such as burn-down charts, velocity reports, and other Agile metrics. I also provided reports and updates to stakeholders, ensuring visibility into team progress and challenges. Agile Manager

Ensuring

Target Stores

PROJECT DEVELOPMENT BACK ROOM LOG/ LOD

STRATEGY

ASSOCIATE

January 2013 - July 2022

Maintained and updated project documentation, including plans, risk logs, and issue logs.

Scheduled project meetings, prepared agendas, and recorded meeting minutes.

Generated project status reports and dashboards for stakeholders.

Acted as a liaison between stakeholders and project team members for effective communication.

Analyzed project data to identify trends, risks, and areas for improvement.

Used project management tools (e.g., JIRA, MS Project, Smartsheet) to track progress and metrics.

Conducted reviews of deliverables and processes to ensure quality standards were met.

Escalated project issues to appropriate stakeholders and followed up on resolutions.

Maintained accurate records of resource allocation and availability.

Assisted in onboarding new team members by providing necessary project background and tools access.

Recorded and monitored change requests, ensuring proper evaluation and implementation.

Maintained version control of project artifacts and deliverables.

Gathered feedback from stakeholders and team members to improve project processes.

Provided stakeholders regular updates on project progress, changes, and risks.

Ensured project compliance with organizational policies and industry standards.

Assisted in audit preparation by organizing documentation and evidence.

Identified and recommended areas for process improvement to enhance efficiency.

Provided training and guidance on tools and methodologies to project team members. Technical Skills

Certification

• Agile Methodologies/Management Practioner

· Professional Scrum Master – (PSM 1)

• Communication Skills

• Agile Leader Certification

Education

Bachelor of Accounting and Finance Administration: Accounting Everest University - Orlando FL, Tampa, FL

Agile Management Tools SDLC Methodologies Agile PM Scrum Waterfall JIRA Confluence

Miro Story Mapping Capacity Planning Skill Assessment Agile Maturity Assessment PAQ

(Project Approach Questionnaire) Dependency Mapper Confluence ServiceNow Microsoft Office Suite (Excel, PowerPoint, Word) SAS Salesforce Marketing Cloud (SFMC) STLC Data Visualization Tools (Tableau, Power BI) CRM Systems SQL BI Tools

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