A Full-Time Customer Service
Resume:
Work History
I am Results-driven, and excels in any position or environment using
solid skills and past experience. Collaborate with others to meet deadlines and goals. I Communicate effectively with co-workers and customers.
I'd like to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
An Enthusiastic Job Title give me the eagerness to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task and training in Skill. Motivated to learn, grow and excel in any Industry. Housekeeping Attendant
Hilton Garden Inn Hotel, Greenbelt, MD
Used chemicals by following safety protocols and
procedures to avoid burns and injuries.
Responded to requests from patrons for linens and
toiletries.
Trained new employees on departmental
procedures and provided assistance in finding
cleaning supplies.
Removed bed sheets and towels from rooms and
pre-treated stains to maintain and restore linen
condition.
Restocked room supplies such as facial tissues for personal touch with every job.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from
hard-to-reach areas.
Completed pre-cleaning duties by setting up
cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Replaced used towels and other bathroom
amenities such as shampoo, paper towels and soap.
Cleaned and stocked minibars with necessary
beverages and supplies.
Operated wet-vacuums, buffing machines, vacuums
2022-03 -
2022-10
Chanah
Yisrael
Contact
Address
Lanham, MD, 20706
Phone
***************@*****.***
Skills
Chemicals handling
Building maintenance
Residential cleaning
Conscientious
Ability to relate to others
Social
Customer satisfaction
Advanced
and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Hand-dusted and wiped down office furniture,
fixtures and window sills to keep areas clean and
comfortable.
Floor Supervisor
Burlington, Clinton, MD
Unloaded pallets and deliveries and organized
products in warehouse.
Double-checked cargo inventories and
documentation for accuracy.
Organized storage areas to optimize materials
movements and minimize labor hours.
Recorded regular progress and issues with products. Sorted and delivered materials to different work
areas and staff.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and
capitalize on emerging trends.
Reduced employee turnover with hands-on
leadership and coaching.
Strengthened merchandising and promotional
strategies to drive customer engagement and boost
sales.
Held team meetings to gain feedback, provide
updates and set policies.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to
team objectives.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of
consumer preferences.
Met with management to discuss work plans and
develop enhancements and strategies to achieve
operational objectives.
Loaded and unloaded merchandise from trucks to
organize warehouse and backroom spaces.
Used weekly financial data to analyze company
growth and optimize operational strategies.
2019-05 -
2019-12
Education
Customer Service Specialist
Verizon, New Carolton, MD
Used consultative techniques to understand
customer needs and make strategic referrals to
business partners.
Surpassed performance goals by approaching
interactions with resourcefulness, organization and customer-centric solutions.
Reinforced established quality control standards and followed procedures for optimal customer
interactions.
Maintained and managed customer files and
databases.
Developed customer service improvement initiatives to decrease customer wait times.
Recorded product or service failure complaints and notified appropriate departments.
Assisted customers with opening accounts and
signing up for new services.
Addressed customer complaints and mitigated
dissatisfaction by employing timely and on-point
solutions.
Collected customer feedback and made process
changes to exceed customer satisfaction goals.
Took payment information and other pertinent
information such as addresses and phone numbers
to place orders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Complied with company policies and procedures by
encouraging positive and effective work
environment among employees.
2020-08 -
2021-09
HS Diploma : Dialysis Technology
Penn Foster College - Scottsdale, AZ
2020-08 -
Current
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