Project Management Customer Relations

Jessica L. Zell

*** ***** **. ****, ** *****

984-***-**** ***************@*****.***

Summary Of Qualifications

Customer Relations & Servicing

MS Office Suite Google Workspace

Word Processing Administration

Project Management

Accounting Basics

Sales & Marketing Abilities

Education

Associate of Applied Science Degree – Business Administration 05/2023

3.78 GPA: Highest Honors Distinction – Summa cum Laude

Miller Motte College – Online

Skills & Abilities Acquired

Take customer requests for orders; provide information about products, prices and specials

Prepare food orders and deliver to customer in a timely manner. Collect money from customers for their orders and process payment using electronic devices or cash registers

Take orders over the phone or internet accordingly. Handle customer complaints and concerns in a polite and friendly manner

Maintained environment to company and health code standards. Ensured sanitation procedures were followed according to CDC guidelines

Made sure all areas were equipped with supplies. Monitored inventory and documented materials that needed to be ordered or replaced. Communicated and reported items in need of repair. Responded to guest’s requests, questions or provided assistance

Performed routine cleaning duties throughout the facility, including patient rooms, clinical area and office areas. Duties included dusting, mopping, sanitizing rooms and equipment, vacuuming etc. Distributed supplies as needed

Work Experience

McDonalds – Sanford, NC 08/2018 – Current

Crew Member

Baymont Inn – Sanford, NC 03/2018 - 08/2018

Housekeeper

First Health – Moore Regional Hospital – Pinehurst, NC 01/2016 – 01/2018

Housekeeper

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