It Manager Financial Planning

Personal Details:

Name: Mark Williams Address:

Mobile : +44(0) 773*******

Home : mobile only

Email : ********.***@*****.***

Professional overview:

A highly experienced Project / Programme and IT Manager, utilising Prince 2 and ITIL methodologies over the last twenty-seven years; working on multi-million-pound projects for both blue chip companies and government agencies in the United Kingdom, France, and Luxembourg. UK

With strong leadership qualities and excellent stakeholder management skills, I am a strong pro-active staff manager with experience gained both in direct line and matrix management project teams. With good problem solving and the ability to think outside the box to find the right solution, I am results orientated and quality focussed. Also, direct commercial experience in business analysis, business change, design/build and deployment of hardware and software and interfaces, financial planning and European control of projects and IT in French, including 3

rd

party suppliers and staff recruitment. This

includes data centre design, fit out and relocation (including all IT, diesel generators, air- conditioning, and electrical supplies).

Strong experience with local and central government Digital project initiatives in a and around Law enforcement and healthcare as well as in the private sector as service supplier Key skills

Project programme and portfolio management:

• Management of medium to large projects from conception through to deployment

• Using prince-II for20 plus years

• Using Agile for 7 plus years

• Production of project initiation documentation (PID)and statement of requirements (SOR) documents

• Production of MS project plans to cover the whole project cycle.

• Team management up to 36 staff, both direct and matrix management

• Run risk and issue workshops and change control.

• Technical Programme and project planning

• European project and programme management experience in English / French

• Working to Prince 2 methodology and through ITIL practices

• Data centre builds and fit-out including migrations and consolidations.

• Application migration and testing both load and security including SailPoint subprojects.

• New office and factory construction and fit out to include all networks and telecoms installations.

• 3

rd

party management of contract companies and service providers

• procurement

• e-business projects

• control of other project managers through programme or portfolio management

• organisational change and restructure

• company transformations and mergers and acquisitions.

• company system and department segregations.

Project administration:

• Production of all key project documents such as PID, risk and issue logs, change logs.

• Project estimation for all IT projects and mechanical and electrical works

• Production of financial documentation, project budget setting and management to £2.5 million

• Running weekly project meetings and production of minutes’/action logs

• Development and delivery of business change workshops

• Setting up and managing a project management office (PMO)

• Government frameworks and running invitation to tender with government frameworks.

• Excellent practical experience of the Microsoft Office suite from 1997 to 2012

• Excellent experience of MS Project and MS-project server, Visio SharePoint, excel and Visio.

• Cloud computing for data centre applications and disaster recovery options

• Research and development projects around 3d printing and casting for aerospace components.

Leadership:

• Leading project teams by example

• Excellent stakeholder management

• Coaching and mentoring all levels of staff in Prince2.

• Understanding and listening to people to build good working relationships.

• Developing team member potential by identifying skills gaps, strengths and agreeing proactive development plans

IT management:

• Experience with multinational teams in a French speaking environment; working on servers, networks and office infrastructure including Microsoft technologies and Linux and Citrix environments.

• Coaching and mentoring all levels of staff.

• Setting expectations within IT and project work

• Tight governance within public sector and commercial programmes and projects

• highly developed programme and project resourcing planning

• Resource engagement and resource Roll-off

• Technical scoping of projects and IT department requirements and costs

• Toupee and redundancies planning and HR methods.

• Supporting the IT and business directors at national and international levels.

• Mergers and acquisitions including from present state acquisitions. Communication:

• The ability to communicate to all staff, from the CEO to junior team members at the correct level.

• To take the business requirements and convert to technical requirements.

• Fully governed projects and programmes

• To take technical documentation and translate for senior management requirements.

• To ask questions to ensure a full understanding of the requirements by all parties.

• Produce timely clear project documentation.

Personal:

• The ability to walk into a new post and give confidence to the new team.

• Not to be fazed by a new challenge

• Holding very transferable multidisciplinary skill set

• The ability to work individually and as a team member.

• To maintain focus despite changes to situations, responsibilities, and people

• To get to the core of any problems and to work out a solution.

• Working with dedication and enthusiasm to achieve personal and company objectives.

• Thrive on reaching targets, calm and mature.

• No family commitments and available at short notice Security Clearances

• Disclosure Scotland activated JAN-20324 - Valid 1 year.

• DBS renewed jan2024.

• SC activated by Home Office 5

th

December 2016 - Valid -01-03-2025.

• Non police personal vetting NPPV3 -Valid -01-03-2030

• Current and held with home office.

Career summary:

April 2024-Febuary -2025

Home Office Biometrics Retrospective Facial Reviewing Working as a senior project Manager for Home office Biometrics. Working on the HOB programme delivering: -

• retrospective facial recognition -RFR

• operator initiated facial research -OIFR.

• watching listing

• IDAM ND cyber security

• supplier and procurement and 3

rd

party management

• Cross Search

• Watchlists -policing

• Regulation of facial imaging

• Financial business cases (lead)

• Cross search across multiple Data platforms

• Police watch lists database

• Police data analysis on sit and with 3

rd

parties

• Watchlists. police facial

• Data analysis for police information facial, criminal records and subsequent arrest events and attached photographic records.

• Business project management and senior stakeholder management within all police forces and within the home office

• Control of supplier management and delivery of new biometrics systems and infrastructure to law enforcement agencies within the UK and Europe

• Infrastructure for supporting systems and databases with record analysis.

• Liaising with suppliers and planning for delivery.

• Supplier financials

• Business case creation within the home office

• Service architecture.

• Financial planning and feeding into the service architecture. Home office

Working as a senior project manager Home Office

June 2023 -october2023

Working on the new detained infrastructure on selected sites to build more capacity with the home office and the ministry of justice. And HM borders agency. Standing up a major construction programme at an Essex site working the business case and OBC Gate.

• Utilising the RIBA building codes.

• Control; of third parties in construction detention centres Riba-1 to 6

• Working on marine Build outs for non -detained persons.

• Working with 3rd party suppliers Mace and Laing O’Rourke for design, planning permissions

• Utilities, water supplier, power, and temporary sewage treatment units

• working with the border’s agency around new legislation regarding immigration

•

• Delivery – Create and lead the project (or group of projects) to deliver the agreed outcomes within time, cost, and quality constraints.

• Project Management – Day to day management and leadership of the project and the project team. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phases.

• Business Case – Develop and draft the Business Case and/or support development of the programme business case, with input from specialists as necessary.

• Budget – Develop the budget and track delivery within budget.

• Resources – Identify skill requirements; and deploy and develop resources. Manage or direct a medium sized team.

• Benefits Realisation – Deliver the agreed Business Case benefits and outcomes. Ensure appropriate Benefits Realisation Strategy is in place and monitor longer term delivery of benefits against the Business Case.

• Stakeholder Management – build consensus across a large and diverse range of stakeholders, successfully managing engagement and communications to ensure buy-in and ownership, bringing in senior level support when required.

• Risks & Issues – ensure strategic and operational risks and issues are identified, prioritised, assessed, and appropriate mitigating actions developed, implemented, and monitored throughout the life of the project. Ensure senior stakeholders and specialists are engaged where appropriate.

• Governance – Support effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Project Manager, to account for delivery. February 2023-july 2023

City of London Police

Working as a senior project manager

Working for the city of London police on a joint project between Colp and the metropolitan police for Command and controls systems and shaping up programme work around the command and control.

Also working with outside third-party suppliers to provision Power -BI

• control and command systems.

• hexagon

• Leidos

• Power-BI infrastructure -cloud

• Power -BI infrastructure within azure

• Data lake creation

June 2021 August 2022

BAE, Tech model NCA contract

Working as a senior programme and project delivery manager within the national Crime Agency: Responsibly for the delivery of Cloud platforms, both Azure and AWS Platforms

• To include: -

• IDAM Identity Access Management, SailPoint initial

• Personas

• Business Continuity and Disaster Recovery

• ATO Authority to operate within the agency’s security standards/code.

• Teams within the agency

• 3

rd

party management as well as internal and external procurement processes Commercial, legal and finance departments

• Teams on mobile devices

• Firewall replacement and networks.

• Endpoint and EPP MS Defender upgrade review for azure and AWS platform activities

• ALM, application lifecycle management

• Working to provision new cloud-based platforms to enable the “NCA” to fight cybercrime and fraud by migration from old historic applications to new platforms and applications.

• Provision applications and platforms for collaboration with Interpol, Europol, and internal UK policing agencies.

• Key Deliverables/Outputs: for my NCA work

• Work with the emerging Infrastructure & Platforms Programme team to develop, implement and administer a process capable of articulating, monitoring, and delivering the programme benefits.

• Ensure the programme, projects and workstreams meet the business needs and are cost effective whilst complying with legal requirements.

• Scoping planning, develop, deliver, and track the programme change management, including comms and stakeholder engagement, impact assessments, readiness analysis and change reinforcement.

• Ensuring change is effectively delivered at the required pace, to the appropriate standards and delivers the required changes and customer service. Minimum Requirements:

- Experience in developing and delivering programme benefits processes and business change activities.

Experience in applying project benefits management principles and methodologies.

- Experience in applying Operational Excellence and associated improvement methodologies.

• A track record of developing and delivering a Programme benefits process and business change activity.

• Proven experience of applying programme and project benefits management principles/methodologies and their application along with knowledge of Operational Excellence and associated improvement methodologies

• Proven experience of applying project and business change management principles/methodologies and their application along with knowledge of Operational Excellence and associated improvement methodologies.

• Excellent leadership skills across virtual/matrix managed teams

• Excellent stakeholder management and interpersonal skills

• Proven ability as a confident communicator who can build, maintain, and influence senior stakeholder relationships, including 3rd party suppliers

• Creation and implementation of a benefits framework that quantifies tangible ways of working and aligns associated benefits to wider operational and strategic benefits Firewall (virtual) upgrades ‘s carried out by 3

rd

parties.

• Azure and AWS platforms including software defined lans/wans.

• Load balancing and cyber security monitoring.

• Working with local Cyber security in the production of Risk papers, Cross checking against Nist requirements through iterative ITHC’s

• Ensuring platforms Cyber security thorough risk papers, inspection, and remediation to full compliance

• SailPoint review for use in the force.

• Service documentation.

• Team management of 12 resources direct and 7 project managers and 5 business analysts through third party management, direct and consultancies

• Third part management of 16 main projects each with 3 subprojects circa 45/60 million

• Around five (5) projects falling in the secure zone.

• Item, IT-Asset management projects

• Financial control over projects up to 60 million plus

• Controlling a great deal of the projects via 3

rd

party suppliers or Supplier control CGI LTD and

Telefonica LTD and internal resources where appropriate.

• Setting up the Service operations for both Azure and AWS platforms and proceeding through the NCA gate process into operation successfully. processes o Project onboarding

o Finance distribution.

o Finance and management responsibility. TCO and

o Finance training. And creation of online training courses . o Project onboarding processes, project coding, cost centres, o Defined responsibilities

o Handover processes

o Management handover and operations drilled down to sub-management. o ETC (little bit endless for this list ).

June 2021 August 2022

NCA through BAE Tech Model as a programme manager

Subcontracted into the NCA law enforcement agency.

• Cyber security projects

• Internal threat and monitoring Csmon

• Azure platform rollout and bring to service through Operational Readiness review process.

• AWS platforms through Operational Readiness review process

• Use of Service architects to deliver service requirements for all platforms to update NCA process and procedures.

• Disaster Recovery and business continuity for all platforms through 3 rd

parties

• Identity access management.

• Automating platform audits through non-Ms -processes (initially)

• DLP data Loss prevention

• Running 3

rd

parties’ contractors and suppliers to provide services into a highly secure environment’/s.

• Engaging with internal and external procurement processes

• Cybersecurity based projects

• Partner access gateways

• 17 main project each with 3to four sub projects

•

Initial value before refinancing 9 million plus 5 million additional funding from cabinet office. October 2020– April 2021

Deloitte LLP

Senior infrastructure and Cyber Security and monitoring programme and Project Manager: - SC Working on Deloitte customer site to fulfil auditing and monitoring and cyber security projects. For Deloitte customers.

• Cyber security projects

• Internal threat and monitoring and bringing internal cyber security to a standard acceptable for HMRC Through the engineers and direct involvement of the Directors within DWP and Deloitte to provide assurance to HMRC.

• Involved submitting evidence of compliance through director presented presentations.

• Data Centre fit out.

• Data warehouse security and monitoring to onboard Seiss Data

• Data lake monitoring

• Data architecture for DWP and HMRC data security

• Networks cryptology and security back off ITHC checking.

• Installation of airflow to cloudera

• Assist with cloudera upgrade.

• Some light procurement aspects through DWP processes.

• And upgrade Nutanix in both the Arc Farnborough and Corsham datacentres

• Installation of Nutanix to cloudera, Tanium working with cyber team on EPP MS Defender

• Lan and wan and SD wan

• Airflow projects and Audit-d

• Installation of monitoring and logging services

• Installation of monitoring and logging services

January 2020 - June 2020

Bank of England Threadneedle Street

Senior infrastructure and Cyber Security programme Manager: - SC Renewed working on secure environments within the new Datacentre build out team. Creating secure environments and Swift payment infrastructure and producing Highly Cyber secure Banking environments systems for RTGS secure Enclave Development zones Predominantly performing in a senior role to Renew the banks infrastructure within two new data centres working with external providers of banking systems such as Swift and security Application providers such as L3 Harris, deep secure and Becrypte.

• Banking security related projects

• Secure platform delivery physical

• Secure platform delivery cloud

• Cyber security

• Internal and external access through secure devices and encryption P2P, some internal, keys and key storage

• Security for collaborative development partners

• Working internally with the Banks procurement, legal and commercial departments

• Working with 3

rd

parties around project and programme costing and final quotations

• Banking Cyber security aspects for secure enclaves and development platforms

• Identity access management -IADM for banking systems and access to banking development secure enclave areas

• Garrison Ultra-secure isolation technology protecting against cyber-attacks.

• L3 Harris secure enclave entry via amiosec Dongles

• Deep Secure document and file transition over secure boundaries

• Becrypte using a Paradox cut down operating system.

• Microsoft active directory, Deep secure data handling

• Utilising both prince and Agile with Jira

• Also working on the banks new Ark datacentre installations provisioning connectivity for Swift financial transaction payment systems.

• Agile working environment balanced out with waterfall and some prince documentation. Although using Jira

• VMware

• Azure cloud Technology for some banking environments

• AWS and azure environments as an alternate offering including virtual networking and attached hardware and software security.

• Digital transformation

• And proprietary Webservers and applications from security vendors

• Working to provide virtual environments within the new “ARK “data centre and a Highly secure zone within the bank’s DMZ and boundary crossing for Development partners inside and externally located for the bank.

• IDAM Multiple factor authentication (MFA)

• Provisioning and providing “Swift” Services and new dedicated Bearer and planning the upgrade and update of the swift service -dependent upon the delivery of swift partner bearer lines (BT& Colt)

July 2019 to October

Natural resources Wales senior Project Manager

Working as a senior Project Manager to deliver a series of infrastructure and application projects utilising Agile, Devops and prince II that had been dormant for a reasonable time into the Azure cloud utilising standard PoC and go live procedures .Working on security multiple Factor Authentication projects and initial conceptual Azure active directory updates .and Identity & Access Management, spanning 3k users throughout Wales .reviewing Cyber Security controls in line with the Cabinet office Recommendations for government departments.

• IDAM Multiple factor authentication (MFA)

• (IAM)Identity Access Management initial review to Cabinet office minimum Cyber security requirements

• And Saas principles engaged.

• Cyber security Review to cabinet office requirements to Cabinet office requirements.

• SailPoint initial evaluation.

• Azure cloud provisioning

• Working with the department’s procurement processes

• Azure infrastructure design

• Placing 22 scientific applications into azure

• Private cloud provisioning

September 2018 February 2019- finished.

Raytheon UK LTD Senior project manager

Working as a senior infrastructure project manager within Raytheon UK as part of the transformation team within a SC level environment. Providing project management for a range of engineering (aerospace) and IT transformation programme projects within Raytheon and it UK and European sites.

• Providing joint shared working environments and development platforms for battlefield analysis utilising VMware.

o Plate spin P to V and occasional V to P Technologies o Specialist SC software. Including Anaplan cloud planning o Azure, AWS and private cloud provisioning and Design o Low level APIs for platform demonstration

• Procurement of simulation software and advanced Cyber security products and services. Including SASE

• Preplanning and expansion of airfield facilities to enable government contracts to be catered for and fulfilled.

• Developing shared environment deployment and security methods for access.

• Authentication sign on software SSO Saml for internal staff and partners

• Active directory crested for each development platform.

• And project specific SharePoint instance to retain project development document repository workspace.

• Creating digital workspaces inclusive of Office 365 components

• Platform cyber security

• Business transformation

• Network security.

• Third party access points data retention and encrypted P2P design.

• Third party tendering and Raytheon procurement.

• Secure cloud platform Delivery

• Identity access management protocols to allow collaboration on the defence collaboration platforms.

• Active directory authentication Fimm/Mim

• Digital transformation

• Information technology Transformation

• SharePoint platform repositories

• Using both Azure and AWS to assist in creating a wider infrastructure environment.

• Setting up disaster recovery points and snapshotting onto the San

• Providing systems and offices for airfield and aircraft maintenance contracts

• Providing windchill PDM (document management) for AutoCAD libraries to assist maintenance and drawing indexing.

• Transformation projects and internal ongoing projects utilising Prince II, Waterfall, and agile methodologies.

• Airfield office fit outs (Boughton)

• RAF airfield fitouts (Waddington)

• Budget responsibility: - approximately 2.5 million January 2018 July 2018

EDF Energy Debt Improvement programme manager project office Working with senior management and directors on Debt improvement projects of around 168 million Debt within the Gas and electrical supply industry Debt Improvement programme in both residential and commercial supplier markets. Working with senior EDF management on workstreams such as

• Venerable customers

• Debt sale

o Legal requirements and Ofgem compliance

o Proceeding through the legal system CCJ’s and resale of debt options

• Digital (sending debt digital)

• Faster payments

• Digital payments

• Financial transformation

• Venerable customers

• CredAgility and, dunning processes and IT infrastructure

• Programme and programme controls reporting up to EDF central directors.

• Business change programme and projects

• SaaS debt control software and applications

• Smets-2 smart metering version 2 debt control

• TDX debt sale to third parties

• Infrastructure for “COTS” Debt control applications provided by 3 rd

party suppliers.

• Infrastructure as a service IaaS

• Software as a service SaaS

Budget responsibility: - approximately non

January 2017 October 2017

Platform Delivery, and Project /Programme Manager

Home Office- Organised crime and Counter Terrorism (Lawful Data intercept) Contract working on Data retention and Lawful Intercept Methodologies for Organised Crime and Counter Terrorism

Utilising shared platforms and cloud technologies SaaS and Paas and Iaas Working with UK based law enforcement agencies to achieve agile Retention and disclosure technologies.

Working with 3

rd

party suppliers and internal Legal disclosure and intercept teams.

• Working with government Law Enforcement agencies, Police, HMRC, MI5, MI6 etc

• Working with communications service providers CSPs such as Vodaphone to provide systems and access systems to lawfully intercept and disrupt both phone and internet communications being used by Organised crime and Terrorist organisations.

• Business change with the law enforcement agencies operational transformation with Paas and SaaS and legislative requirements

• Assisting with sending Law enforcement digital within the UK

• To create non-Governmental automated data retention systems with data ownership remaining with the

• Engaging with third parties to procure, design and produce data acquisition project’s original LEA’s whilst providing law enforcement agency’s the ability to lawful access and utilise data subject to Lawful requests and telecoms companies whom themselves have been served notice of compliance.

• Also, to act as an infrastructure project manager to automated acquisition projects providing services to the IPA Act and its requirements (replacement for Ripper and Dripper) more commonly known as the snooper’s charter?

• Internal procurement and cost analysis for third part open tenders

• Secure Wi-Fi and lawful interception methodologies, networking principles and cryptography for secure data separation

• Maintaining disaster recovery points and data segregation within offsite disaster recovery

• Also, in the vein of the IP-act, Ripper Dripper GDPR compliance in the light of law enforcement requirements

• Digital policing and digital law enforcement systems across the law enforcement agencies including HMRC.

• Cloud SAAs and security enabled transfers through PSN and Cryptology

• AWS also used for comparable sites.

• Related cyber security.

• Digital Government projects based on cloud, Azure, and AWS

• ERP and CMP Test and Development and Anaplan for test and evaluation resource (ERP functions)

• Joint shared data base platforms for cloud service providers and other small Wi-Fi operators

• AWS and private Cloud including Azure Backstop planning and configuration.

• API design prior to Gui type screen presentations for officer information tracking and authorizations

• Data centre fit out to include.

o Chassis

o Blades

o San

o DC networking

o Client connectivity

o Secure cloud environment Delivery

• Secure data mobility within Raytheon and connections to 3 rd

party suppliers

• Platform cyber security and development testing matrix’s

• Providing cloud solutions for security into law enforcement through third parties internal teams

• Performing security level ITHC’s for the Data handling system designs and data retention systems and data

• handling requirements through Crypto to non-crypto and internal data request procedures applicable in current law

• Budget responsibility: - approximately 1.5 million Platform Delivery, and Project /Programme Manager

Dev- Ops Platform manager January 2015 to May2016

Hampshire Constabulary and Thames Valley Police

Objectives: - rationalise two forces into one through a portfolio of projects, update infrastructure, working practices, applications through design and long-term reduction of Opex. Through design, and business reduction of internal headcount. To achieve cost savings over 5 years of 45 million pounds through the rationalisation and leveraging of the joint police forces application operating models and infrastructure by providing joint shared services Platform as a service (Paas) and software as a service (SaaS)

Acquiring new datacentre estate and running merger and acquisition programmes for infrastructure, software, and HR activities.

To realign the combined and disparate computer departments into a singled shared platform using internal virtualised applications and hardware, And Microsoft Azure products including federated identity management. Products include: - (but not limited to)

• Active Directory / identity management. both forces into one

• Secure platform delivery

• Active directory provisioning Mim/Fimm designs

• Provision of the shared environments for the business transformation of both forces into one singular ICT identity Both physical and cloud environments

• Transformation team lead for main infrastructure and control applications Ad, Exchange

• Cost reduction of 30 million over 5 years Targeting

• In depth procurement and working with police procurement teams to provide best of kind cost efficient infrastructure for Thames Valley and Hampshire Constabulary

• Shared infrastructure platforms, datacentres, MS-Azure cloud technologies and applications

• Single sign on authentication for non-secure networks and enhanced for secure platforms.

• Organisational change and restructuring team manager.

• Program costing and cost benefits.

• External audit working group.

• Cyber security aspects across all the infrastructure platforms public and private cloud.

• Early

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