Customer Service Food
Resume:
Berly D. Jabatan
Calgary, Alberta
***************@*****.***
PROFESSIONAL SUMMARY
Dedicated and hardworking professional with over 15 years of experience in retail management and customer service. Strong leadership skills with the ability to adapt quickly to changes and work with minimal supervision. Demonstrates integrity, efficiency, and a commitment to excellent service. Experienced in sales, inventory management, and team leadership.
WORK EXPERIENCE
Food Counter Attendant
(Current Position – September 2023 to present)
Provides excellent customer service and ensures food safety standards are met.
Handles cash register transactions and assists with food preparation.
Works efficiently in a fast-paced environment while maintaining cleanliness and order.
Store Manager – Triumph Home Depot
March 2021 – April 2023
Managed daily store operations, including sales, inventory, and team performance.
Led a team to achieve sales targets and improve customer satisfaction.
Implemented strategic initiatives to enhance store profitability.
Store Manager – Ace Hardware Philippines, Inc.
December 2017 – April 2021
Supervised overall store activities, including staff management and customer relations.
Ensured stock levels were maintained and coordinated with suppliers.
Developed employee training programs to improve service quality.
Store Supervisor – Ace Hardware Philippines, Inc.
October 2013 – October 2017
Assisted in daily store operations, including sales and inventory control.
Led a team to maintain store standards and meet company objectives.
Provided excellent customer service and handled escalated concerns.
Sales Assistant – Ace Hardware Philippines, Inc.
October 2010 – October 2013
Assisted customers with product selection and inquiries.
Maintained inventory levels and ensured proper stock display.
Processed transactions efficiently and accurately.
Sales Utility Clerk – Ace Hardware Philippines, Inc.
October 2007 – October 2010
Handled product stocking and organization.
Assisted customers with purchases and inquiries.
Maintained cleanliness and order in the sales area.
SKILLS
Customer Service Excellence
Leadership & Team Management
Inventory & Stock Control
Sales & Business Development
Cash Handling & POS Operation
Training & Staff Development
Problem-Solving & Decision-Making
EDUCATION
Bachelor of Elementary Education
Iloilo State of Fisheries Science and Technology, 2004
CERTIFICATION AND TRAININGS
Helpful 101 S.A.L.E.S Process
Helpful 101 Amazing Customer Service
Train the Trainer Certification
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