Events Coordinator Project Management

*** ***** ******** **, *********, US, ***** •

*****.*********@*****.*** • 217-***-****

NICOLE DANIELS

Events Coordinator

PROFESSIONAL SUMMARY

Events Coordinator with 11+ years of extensive expertise in orchestrating successful educational and clinical workshops, leveraging strong skills in project management, team supervision, and data analysis. Adept at process improvement and vendor management, ensuring seamless event execution and enhanced participant satisfaction. Committed to fostering collaborative environments and driving operational efficiency through innovative solutions and strategic communication. EMPLOYMENT HISTORY

PROFESSIONAL LEARNING AND DEVELOPMENT – CLINICAL WORKSHOP SUPERVISOR

Jun 2016 - Present

EDUCATION EVENTS COORDINATOR SUPERVISOR Oct 2014 - Jun 2016 Heartland Dental Effingham, IL

Lead regional coordination, boosting workshop efficiency and team operations. Collaborate with departments to enhance course development and execution. Train coordinators, develop materials, and manage vendor relations. Analyze event data to improve participant experience and learning outcomes. Review and optimize budgets, ensuring cost-effective program delivery. Led the Regional Workshop Coordinator team, ensuring seamless execution of clinical workshops that enhanced participant engagement and satisfaction.

Analyzed event data to identify trends, implementing changes that resulted in noticeable improvements in user experience and learning outcomes.

Partnered with the Professional Learning and Development Services Department to develop comprehensive training materials, fostering team efficiency and knowledge sharing. Conducted data analysis on workshop feedback to inform curriculum adjustments, leading to measurable improvements in learning outcomes.

Developed interactive training modules that enhanced participant involvement, fostering a more dynamic learning environment.

Fostered partnerships with external vendors to enhance workshop offerings, ensuring diverse perspectives and enriched content.

Mentored coordinators in best practices, promoting a culture of continuous improvement and professional growth within the team.

Spearheaded the execution of clinical workshops, achieving heightened participant engagement and satisfaction through innovative delivery methods.

Evaluated workshop feedback data to pinpoint areas for improvement, implementing targeted changes that led to measurable enhancements in learning outcomes.

Led education events team, coordinating logistics with hotels and catering for tailored experiences. Managed LMS registration, ensuring accurate event postings and seamless participant registration. Delivered on-site support, enhancing event quality and participant satisfaction. Handled room assignments and credit card allocations, optimizing efficiency and accuracy. Facilitated communication across departments, fostering a collaborative team environment. Orchestrated education events, ensuring seamless coordination with hotels and vendors, leading to successful and memorable experiences for participants.

Streamlined the LMS registration process, enhancing user experience and ensuring timely updates for all event postings. Maintained precise checklists and rosters for events, resulting in improved organization and reduced errors during event execution.

Provided on-site support to presenters and attendees, fostering a positive environment and addressing needs promptly. Managed overnight room allocations efficiently, ensuring accurate pairings and timely updates to hotel partners, enhancing overall event logistics.

Orchestrated education events, ensuring seamless vendor coordination to deliver memorable experiences and enhance participant satisfaction.

CLIENT ADMINISTRATOR

Heartland Dental Effingham, IL

EDUCATION

MEDICAL ADMINISTRATIONS Aug 2000

Lake Land Community College Mattoon, IL

SKILLS

Event Management (Expert), Project Management (Experienced), Microsoft Office(Experienced), Leadership (Experienced), Communication (Expert), Problem Solving (Experienced), Budget Management (Experienced), Customer Service (Expert), Team Supervision (Expert), Process Improvement (Skillful), Data Analysis (Skillful), Vendor Management (Experienced), Training Development (Expert), Stakeholder Engagement (Skillful), Event Promotion (Expert). Coordinate with dentists and admin teams to enhance operational efficiency. Develop legal correspondence for patient dispute resolution with measurable success. Generate and analyze business reports, managing office P&L for financial stability. Facilitate regional growth by supporting strategic goals and improving contribution margins. Collaborated with dentists and administrative teams to enhance patient satisfaction, leading to noticeable improvements in service quality.

Developed comprehensive business reports and analyzed P&L statements, driving informed decision-making that supported regional growth initiatives.

Engaged with the legal team to draft effective communication for the Board of Dentistry, successfully resolving patient disputes with minimal escalations.

Streamlined administrative processes across multiple offices, improving operational efficiency and contributing to increased revenue streams.

Fostered strong partnerships with regional teams to align on growth strategies, ensuring all offices met or exceeded their contribution margins.

Coordinated with dental teams to optimize patient flow, resulting in reduced wait times and enhanced overall patient experience.

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