Customer Service
Resume:
Crystall Young
Surprise, AZ 85387
**************@*******.***
OBJECTIVE
Seeking a position where I can utilize my customer service and organizational skills. I am a self-starter and enjoy a fast-paced environment where I can become part of a team. I enjoy taking lead and responsibility. PROFILE
• Nine years of experience providing customer service to a variety of employees and clients, with a professional approach.
• Three years experience in marketing and sales.
• Nine years of cash handling experience, with 5 years large volume cash handling experience.
• Experience in wildlife and outdoor recreation sales of licenses for the public.
• Excellent phone and interpersonal skills.
• Experience in high customer service call volume.
• Ability to quickly establish a relationship with employees and customers and identify their individual needs to match them with the appropriate resources.
• Perform duties in a professional and conϐidential manner.
• Organized, detail-oriented, and committed to promoting an efϐicient workϐlow system which enhances the overall employee experience.
• Possesses excellent written and oral communication skills. PROFESSIONAL EXPERIENCE
Notary Public/Signing agent 2016-Current EC Street Playtown, Phoenix, AZ 2013-2016
• Working with children with disabilities
• Front desk operations
• Cash handling and deposits
• Founded and operated daily, CFO
• Developed and implemented written information such as brochures to the public, as well as online marketing to social media outlets.
• Editing of mass emails, photos and videos for advertising to the public.
• Answered questions and comments in social media platforms on a daily basis.
• Organized and staffed booths/exhibits for events and expos, including printed information for the public.
• Maintained customer relations by providing information to the public.
• Fundraising and marketing promotions.
Human Resources, Support Manager 2008 - 2013 Walmart Neighborhood Market
• Managed Beneϐit enrollment
• New hire and payroll
• Oversee Cashiers and Department managers while supporting the sales ϐloor. Department Manager, Sporting goods
• Handled cash daily
• Managed Game and Fish hunting and ϐishing licenses and provided information to the public.
• Managed Firearms, sales of and background checks.
• Managed inventory of licenses, printed materials, ϐirearms and department. Customer Service Manager
• Managed large volume of cashiers and customers.
• Implemented schedules for cashiers.
• Handled large cash deposits and audits of registers.
• Customer Service Management.
Massage Therapist 2007-2008 Dolce Salon and Spa, Peoria, AZ
• Distributed marketing products and information to the public and generate sales.
• Building excellent customer service relations.
• Promoting healthy lifestyle.
• Sales of retail products.
• Completed sales goals
EDUCATION & TRAINING
• Human Resource programs, Payroll and Tax programs
• Computer experience: Skilled in using Microsoft ofϐice tools and the Internet
• Skilled in social media such as Facebook, Twitter, Pinterest and Instagram
• L.M.T. (Licensed Massage Therapist) Arizona School of Massage Therapy, Phoenix, Az
• Notary Public commission current license valid until 2026
Contact this candidate