Billing Specialist Customer Service

TONYA M THOMAS

*** ****** ****

Nauvoo, AL *****

205-***-****

************@*****.***

Experience

Cash Application Specialist II

Montgomery Transport LLC, Birmingham, AL

June 2019 – March 2025

Supervisor: Joe Kaiser, 727-***-****

Responsibilities:

•Importing & posting ACH & lockbox payments for all entities in a timely manner

•Pulling daily bank reports

•Depositing manual checks via bank software scanner

•Researching short pays

•Sending posting updates

•Balancing daily bank totals vs system totals

•Imaging all documents into system

Cash Applicator & Billing Specialist

Action Resources LLC, Birmingham, AL

Aug. 2017 – May 2019

Supervisor: Belinda Crocker, 256-***-****

Responsibilities:

•Accounts Receivable Collections

•Billing

•Posting payments

•Correspond with 3rd party billing

•Monthly spreadsheets

•Customer service

Billing Specialist & Cash Applicator

P & S Transportation, Ensley, AL

Dec. 2015 – Aug. 2017

Supervisor: Charles Dismuke, 205-***-****

Responsibilities:

•Accounts Receivable Collections

•Billing

•Posting payments

•Correspond with 3rd party billing

•Monthly spreadsheets

•Customer service

Credit Analyst

Mayer Electric Supply Co., Birmingham, AL

Dec. 2011 – March 2015

Supervisor: Ron Wanninger, 205-***-****

Responsibilities:

•Collection of small accounts & cash sale accounts

•Retrieved credit reports

•Entered credit application & job accounts

•Answered credit dept. main phone

•Uploaded credit data to credit bureaus

•Provided customers with invoice & POD/BOL copies

Accounts Payable

Dealers Wholesale Supply Co., aka Cash & Carry Lumber, Birmingham, AL

Aug. 1994-Sept. 2009

Supervisor: James Long, 205-***-****

Responsibilities:

•Recorded inventory

•Balanced daily and monthly reports

•Managed office supplies

•Distributed mail

•Accounts payables/accounts receivables

•Posted payments

•Customer service

•Mass mailings of statements

EDUCATION

Associate Degree in Business Management-Dec. 2016 Bevill State Community College, Sumiton, AL,

Certificate in Secretarial Science-May 1995

Bevill State Community College, Sumiton, AL

Diploma-June 1988

Walker High School, Jasper, AL

REFERENCES

Judge Rick Allison, Walker County Probate Office 205-***-****

Associated 12 years

Mrs. Annetta Waldrop, Jackson & Fikes 205-***-****

Associated 35 years

Mrs. Babs Carter Andrew, Walker High School 205-***-****

Associated 35 years

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