Graphic Designer Customer Service
Resume:
GRAPHIC DESIGNER
SAMANTHA
HALES
CONTACT INFORMATION
*********.******@*****.***
*** * *** * ******* Fork, UT 84660
SKILLS
OBJECTIVE
I am an experienced Graphic Designer proficient in the Adobe Creative Suite, and skilled in producing both print and digital designs. I am detail-oriented with 9 years of experience creating visually appealing designs for various clients in both corporate and freelance settings. I have a passion for typography, and branding, as well as a strong eye for color and layout. EXPERIENCE
GRAPHIC DESIGNER
Trove Brands. Lehi, UT Feb 2016 - Nov 2024
FREELANCE GRAPHIC DESIGNER
Sami Hales Design. Spanish Fork, UT Apr 2018 - Present PURCHASING ASSISTANT
Trove Brands. Lehi, UT Jan 2015 - Jan 2016
CUSTOMER SERVICE REPRESENTATIVE/EXECUTIVE ASSISTANT Trove Brands. Lehi, UT Mar 2013 - Jan 2015
EDUCATION
BS IN GRAPHIC DESIGN & ART VISUAL COMMUNICATIONS
Utah Valley University. Orem, UT Jan 2012 - Apr 2018 ACHIEVEMENTS
'Above and Beyond award' at Trove Brands
I was awarded this for creating new processes at this company that improved day to day workloads across departments, as well as created clear training and template materials.
I received this award a second time for creating a lineup of products that were their best selling of 2018 and continued to hold the record at the company until 2023.
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
Adobe Lightroom
Microsoft Word
Microsoft Excel
Product Photography
Customer Service
Logo & Branding Design
Print & Digital Media
· Designed and produced creative assets for various marketing campaigns. Utilized Adobe Creative Suite to create visually appealing and engaging designs.
·
Managed multiple projects simultaneously and delivered high-quality designs under tight deadlines.
·
Collaborated with cross-functional teams to develop visual concepts for print and digital media.
·
Managed and executed multiple design projects from concept to completion for various clients.
·
Designed and developed visual assets including logos, brochures, and marketing collateral for diverse industries.
·
Collaborated with team members to brainstorm and create impactful design solutions for client projects.
·
Utilized Adobe Creative Suite to create compelling and visually stunning designs that met client objectives.
·
Managed client relationships and communicated effectively to understand and deliver on design needs and preferences.
·
Developed brand identities and design guidelines to maintain consistent branding across all platforms.
·
Regularly researched design trends and techniques to stay current and innovative in the field.
·
· Processed purchase orders and monitored accounts.
· Maintained accurate records of purchases, pricing, and delivery schedules.
· Improved efficiency by implementing and streamlining purchasing procedures. Managed inbound calls and emails to address customer inquiries and resolve issues in a timely manner.
·
Coordinated scheduling and logistical support for team meetings and client appointments.
·
Processed customer orders and tracked shipments to ensure timely delivery and customer satisfaction.
·
Assisted with event planning and coordination for client meetings and corporate functions.
·
Maintained a high level of professionalism and customer service excellence in all interactions.
·
Developed and implemented new processes to streamline document organization and improve reply time to customers.
·
Contact this candidate