Customer Service Sales Team
Resume:
KARLA SALES CONSULTANT RAMOS
CONTACT
*******@*****.***
PROFILE
Proven sales representative and team leader
Experienced working and training a sales team
Expertise in building client relationships
Wide-ranging customer service experience
Extensive history of planning and executing sales goals SKILLS
SALES STRATEGY
NEGOTIATIONS
CUSTOMER SERVICE
ADOBE CREATIVE SUITES
MICROSOFT OFFICE SUITE
SALES FORCE
TEAMS/SKYPE/ ZOOM
BILINGUAL (SPANISH)
AI
B2B & B2C
EXPERIENCE
CLEAR CHOICE DENTAL
11-2024 TO PRESENT
Building trust with patients, introducing them to dental implant materials and selling surgeries averaging $400,000 per month. Ensuring a superior customer experience. Implementing sales strategies to consistently achieve monthly sales KPIs. Engaged in proactive outreach with dental community to build sales pipeline. Collaboration with management and sales team to drive successful outcomes.
HAIR CLUB
07-2012 TO 11-2021 & 02-2023 TO 11-2024
Consultative focus sales both in person and virtually. Convert leads to sales. Generating new clients. Proven track record of driving growth and revenue. Average closing yearly exceeded 50%. Multiple years of top sales award,
“Presidents Club,” most recently in 2023. Addressing and overcoming objections. Partnering with management to overcome cancelations and client concerns. Cancels kept below 2%. Bundle several solutions to build onto sales. Developing and training a sales team. Helped grow district sales by 12%. Presentations to corporate sales partners. Media outreach from local news to influencers.
JENNY CRAIG
07-2011 TO 07-2012
Program Director: Leading sales team to reach and exceed center goals. Using consultative based sales to grow center. Partnering with local businesses to foster client growth and retention through grassroots methods. Client Retention. Managing customer service needs. Garnered multiple months of top sales regionally.
EDUCATION
BOSTON UNIVERSITY
2004 TO 2008
Bachelor of Science in
Communications
Major: Public Relations
Concentration: Sociology
Contact this candidate