Customer Service Food
Resume:
Sammi Shade
Middletown, OH *****
*************@*****.***
Work Experience
Dietary Aide
Sycamoresprings
February 2022 to April 2022
I helped serve meals to staff members for patients. Duties included dishes, taking out trash, preparing deserts, and janitorial work.
Cashier
Burlington Stores - Miamisburg, OH
October 2020 to July 2021
I picked products up off the sales floor and put them in the correct place, helped customers find products needed, I used my merchandising skills to put displays together, and I used my customer service skills while I was a cashier.
Housekeeper
St Leonard's - Centerville, OH
October 2020 to December 2020
I cleaned areas that needed cleaning in all the buildings at St Leonard's, which included patient rooms, common areas, and administrative areas.
Housekeeper II
Sycamore Hospital - Miamisburg, OH
November 2019 to January 2020
I was a floater. I cleaned all departments. I was transferred to Sycamore Hospital from Sycamore Glenn Health Center because Sycamore Glenn Health Center was sold to Care springs. I was transferred so I could keep my benefits through the network because my late Husband passed away. Housekeeper
Sycamore Glen Health Center - Miamisburg, OH
August 2018 to November 2019
I checked patient rooms to make sure they were ready for admission. I cleaned patient rooms, did discharges, and helped with laundry.
Housekeeper
Dayton Children's Hospital - Dayton, OH
May 2017 to September 2017
I cleaned patient rooms and other areas that were assigned to me. I also learned other areas of the hospital in case I needed to fill in for someone else. Housekeeper and Floater
ServiceMaster - Dayton, OH
September 2013 to February 2016
I floated to positions that needed coverage. I cleaned a variety of places, including hospitals, doctor offices, schools, and offices. Duties included mopping, vacuuming, cleaning bathrooms, kitchens, and emptying trash. I also learned a variety of carpet and floor machines. I worked for Service Master off and on since 2008 and I was a Supervisor at Design Forum, where I oversaw a crew of three people. I cleaned five accounts. I also covered other accounts when I was called to do so. Secretary
Palmer Group - Middletown, OH
March 2013 to September 2013
I worked through Palmer Group as a Secretary for the City of Middletown Health Department. I processed birth and death certificate data into the state system. I typed Food Service Operator and Retail Food Establishment receipts. My closing duties included cashing out duties and using Excel to print the end of day reports.
Electronic Medical Records Transition
CAC Staffing - Centerville, OH
March 2012 to July 2012
Transition of medical records electronically for the Community Health Centers of Greater Dayton, The Cassano Health Center. This was a temporary position through CAC Staffing until the job ended. Customer Service Representative
ManpowerGroup - Dayton, OH
April 2011 to November 2011
I worked for AAA Miami Valley Call Center, Dayton, Ohio. I made incoming and outgoing calls for roadside assistance. This was a temporary, outsourced assignment. Customer Service Representative
Freimark and Associates - Centerville, OH
January 2010 to June 2010
I keyed proofs of insurance for over thirty credit unions. I spoke with credit unions in regard to proofs of insurance. I also had mail duties. I was laid off from this position. Credit/Collections Representative
Credit Bureau Collection Services - Dayton, OH
June 2009 to January 2010
I made inbound and outbound collection calls. I also took collection payments for clients from the debtor and helped the debtor dispute collection calls when necessary. Customer Service Representative
The Insurance Center Agency - Centerville, OH
June 2005 to July 2007
I made inbound and outbound calls and keyed proofs of insurance for over fifty credit unions, in order to avoid collateral protective insurance claims. The company merged with a bigger company. Medical Records Runner
Digestive Care, Inc. - Beavercreek, OH
April 2004 to May 2005
I matched messages with the correct medical files and delivered them to either the nurse or the doctor. Additional duties included filing charts, pulling charts for the following week's appointments, and pulling charts for records.
Environmental Service Worker
Kettering Medical Center - Kettering, OH
December 2003 to February 2004
I was responsible for the cleaning of patient rooms at night. Front Desk Medical Receptionist
Pediatric Associates of Dayton - Kettering, OH
November 2002 to August 2003
My duties included patient check in and check out procedures. Other duties included obtaining insurance and biographical information, taking co-pays for services rendered, posting charges, scheduling appointments, and filing charts.
Education
Associate's degree in Liberal Arts & Sciences
Sinclair Community College - Dayton, OH
September 1985 to December 2018
Medical Secretarial Certificate in Medical Secretary Greene County Career Center - Xenia, OH
September 1995 to December 1995
Skills
• Medical Records
• EMR Systems
• Insurance Verification
• Medical Receptionist
• Medical Scheduling
• Medical Office Experience
• Cold Calling
• HIPAA
• Medical Terminology
• Custodial experience
• Epic
• Transcription
• Customer service
• Computer literacy
• Dietary department experience
• Hospital experience
• Nursing home experience
• Restaurant experience
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