Business Analyst IT

BRIAN RICHMOND

404-***-**** *********@*******.*** Pendergrass, GA

Analytical, organized and detail-oriented IT Business Analyst with 15 years of Microsoft SQL Server and Windows Server administration experience. I have worked with large corporations and small businesses to provide innovative support. Team player with high attention to detail combined with effective collaboration and communication skills. My goal is to improve systems, security, and processes through innovation and streamlining. Often relied upon to solve problems both immediate and long term with strategic solutions. US Army Veteran with Honorable Discharge.

EXPERIENCE

IT BUSINESS ANALYST 2018 – PRESENT

Rockhopper Tech Longboat Key, FL

Windows Server and SQL Server database administration, network administration and setup, Active Directory, group policies, AWS account management, penetration testing, WP Engine websites, Google Workspace, Microsoft 365 and Azure administration, Microsoft Dynamics migration and upgrade project management for over 70 servers, LastPass Teams setup and administration, SSL certificates, domain and DNS management, website migrations.

IT SUPPORT ANALYST I 2012 – 2018

AON (NYSE: AON) Johns Creek, GA

SQL Server Database & Windows Server Administrator managing over 200 databases and 325 servers for IIS, File Services, Print Servers, Active Directory, Terminal Services, Database and Reporting Servers for over 300 users for insurance divisions.

Set up Windows Servers, Database servers, Disaster recovery plans, maintenance tasks, monitoring, database design, scripting, stored procedures, Always On Availability and performance troubleshooting. Performed side by side migrations and upgrades.

IT SUPPORT CONSULTANT 2010 – 2012

Computer Alli Suwanee, GA

Project management for application releases. IT auditing for inventory, security, reducing unnecessary equipment and combining functionality.

Infrastructure and technical process diagramming and documentation. Spotlight database and server monitoring setup and administration.

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION IN COMPUTER INFORMATION SYSTEMS

Georgia State University

• Relevant coursework: Application Development, Database Design, Cybersecurity, Data Analytics, Digital Innovation

BACHELOR OF BUSINESS ADMINISTRATION IN ACCOUNTING

Georgia State University

• Relevant coursework: Advanced Financial Accounting, Auditing, Reporting, Information Systems

SKILLS

• Microsoft SQL Server Setup and Database Administration

• Database design, optimization and troubleshooting

• Windows Server Active Directory & IIS Administration

• Windows 10/11 Pro Administration

• Microsoft 365 & Azure Administration

• Microsoft Visio, flow charts and diagramming

• Firewall, NAS and Network Setup and Administration

• Amazon Web Services AWS EC2, S3, Backup and Security Management

• Google Workspace Administration

• Microsoft Project, Project Management and Budgeting

• Penetration Testing and Mitigation

• Auditing

• Physical Server Procurement and Setup

• VMWare and Hyper-V

• Unifi Software and Hardware Systems

Contact this candidate