Data Entry Administrative Support

Jania Bonds

Raleigh, NC

984-***-**** ***************@***.***

Professional Summary

Detail-oriented and tech-savvy professional with 4+ years of experience in data entry, customer support, and administrative coordination. Skilled in managing digital records, maintaining data accuracy, and supporting remote teams in fast-paced environments. Proficient in Microsoft Office and Google Workspace with excellent written and verbal communication skills. Seeking a remote data entry position to apply my organizational abilities and grow within a supportive team.

Core Skills

- Data Entry & Digital File Management

- Microsoft Office & Google Workspace

- Email & Chat Communication

- CRM & Internal Systems (Salesforce)

- Attention to Detail & Accuracy

- Time Management & Task Prioritization

- Independent & Remote Work

- Administrative Support

Professional Experience

High Net Worth Associate

Fidelity Investments – Remote Dec 2022 – Present

- Handled large volumes of sensitive client data with a focus on accuracy and confidentiality.

- Entered, updated, and maintained account records in multiple internal systems.

- Communicated with clients via email and phone to provide service support and documentation.

- Followed strict compliance protocols while organizing digital files and documentation.

Sales Agent (Remote)

Humana – Remote Aug 2022 – Oct 2022

- Entered customer information and maintained real-time updates in Salesforce CRM.

- Delivered administrative support by responding to client inquiries and following up on documentation.

- Worked independently to meet data quality and compliance standards.

Senior Benefits Consultant

GoHealth – Raleigh, NC Jun 2021 – Nov 2021

- Conducted detailed data collection and entry while assisting clients with healthcare selections.

- Maintained organized records and digital documentation in a remote work setting.

- Provided clear and prompt communication through phone and email channels.

Assistant Property Manager

Apartment Dynamics – Raleigh, NC Jan 2020 – May 2021

- Processed and entered leasing data into digital systems, ensuring up-to-date and accurate records.

- Maintained organized digital filing systems and schedules.

- Communicated with tenants and vendors to manage property inquiries and service timelines.

Inbound Sales Representative

Spectrum – Morrisville, NC Jan 2019 – Dec 2019

- Managed customer interactions while performing real-time data entry and scheduling tasks.

- Maintained accurate customer records and coordinated with internal teams. Education

B.S. in Business Information Technology (In Progress) North Carolina A&T State University – Expected 2028 Certifications

- Microsoft Office Proficiency (Self-Taught)

- Active Insurance License (through June 2026)

- Series 7 & 63 Licensed (demonstrating regulatory and compliance familiarity)

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