Employee Relations M A

KALPANA (Kally) JAIN

M.S., L.L.B. (Law), M.A.,

Phone: 510-***-****, *********@*******.***, ****.*********.*******@*****.***

Sr. Manager/Director – Experienced supervisor. Skilled in recruiting and staffing; managing defined and benefit plans, setup payroll processes. Compensation programs with FLSA guidelines, salary analysis complex employee relations issues, human capital projects, and introducing, implementing best practices and policies. 15 plus years’ experience in usage of various HRIS systems like People soft 8.6, ADP, Paychex Flex, Kronos, ICIMS, SAP in different industries.

Employee Relations Professional– Experienced in broad range of ER including performance management, internal investigations, disciplinary actions and terminations. Identified key clauses in Americans with Disability Act (ADA), resulted in winnable cases and resolved complex LOA in align with HR policies and practices

WORK EXPERIENCE

Promedica/HCR MancorCare,CA Dec 2018 to May 2019

Sr. Director

Over see two site, complete cycle of recruiting for 70 position and total employees of 300.

Resolved LOA issues for two different sites.

RHI, Burlingame, CA July 2017 to Jan 2018

Sr. Manager/Director (contract)

Resolved issues of seniority and back pay by negotiations in mediations for Hotel industry.

Resolved ER issues with LOA, ADA and company policies.

RAPTOR PHARMACEUTICALS, Novato, CA June 2016 to August 2016

HR Consultant (contract)

Developed and assisted in a strategy for compliance audit for HR Department.

ANNIES ANNUALS PERENNIALS, INC. Richmond, CA May 2015 to Nov 2015

HR Manager

Developed new policies including revising handbooks for new HR Department.

Change agent in developing new departments by doing the complete cycle of recruiting.

Facilitated training during benefits open enrollment and did coaching on performance, disciplinary action thought out the year. Processed payroll including tracked LOA like FMLA, PDL and STD.

Reduced costs in closing worker’s compensation cases and did claim analysis.

HR Ideas.-San Ramon, CA Oct 2014 to Nov 2014

HR Consultant (contract)

Developed and wrote Job Descriptions and Employee Handbooks for various industries

AOC-Judicial Courts, SF, CA March 2012 to July 2012

HR Analyst (contract)

Conducted and participated in compensation and classification surveys; analyze and match survey data; prepared reports and made recommendations to various branches of Judicial Courts on reclassification analysis. Understand and used statistical mean analysis, and regression.

Complied and prepared a report on Workers Compensation for the entire Judicial Courts.

BART, Oakland, CA July 2011 to Sept 2011

Personnel Analyst I&II (contract)

Conducted and participated in compensation and benefits surveys; analyze and match survey data; prepared reports and made recommendations, which resulted in hiring of GM.

Responded to Managers and Analysts requests; provided information within area of assignment like job classification; and screen resume for various positions on People Soft.

WHOLE FOODS MARKET, San Francisco, CA Sept 2007 to June 2009

Payroll and Benefits Specialist

Demonstrated corporate strategic vision, which resulted in distribution center being number one out of nine.

Conducted HR business partner role by accompanying leader team, attending staff meetings, assisting the FTL. As member of facility leadership group, organized groups that facilitated positive morale.

Improved and assisted Talent Acquisition team in recruiting by posting jobs on ICIMS and coordinating new hires. Prepared job-postings and advertisements; screened applications and interviewed potential candidates.

Facilitated training during benefits open enrollment and did benefit fairs, presentations throughout the year. Tracked Leave of Absence like FMLA, PDL and STD

Processed payroll and administered defined benefits plans; entered data in PeopleSoft 8.3, ICIMS, and Kronos. Implementation of policies and procedures around salary administration, bonus and open enrollment.

NTK TECHNOLOGIES, INC., Santa Clara, CA Nov 2005 to Dec 2006

HR Specialist

Set up and implemented human resources policies and procedures for a new HR Department for the company. Tracked FMLA, PDL and other LOA with 6 different states.

Recommended and revised the employee handbooks and manager manuals.

Coordinated with ADP to establish new payroll system, defined benefits plans and safety processes.

CONSULTING/INTERIM ASSIGNMENTS Nov 2001 to August 2005

LIFELONG MEDICAL CARE, Berkeley, CA HR Generalist

Supervised and mentored payroll and human resource staff of two.

Advised and managed enrollment for 370 employees in medical, dental and other benefits plans, tracked LOA like FMLA, PDL and STD

Provided timely resolution to employee issues; coordinated follow-up with employees and managers.

Communicated benefits, facilitated orientation sessions, and arranged on-the-job training for new hires.

Generated reports on STD, LTD, and worker’s comp to assist insurance company in claim analysis.

Managed new hires and terminations, which included billing for COBRA, 403(b).

NEWPORT CORPORATION, Richmond, CA Recruiter

Developed strategies and did complete cycle of recruiting for hiring machinists, mechanical engineers, document control and others.

LAWRENCE BERKELEY NATIONAL LABORATORY, Berkeley, CA HR Generalist

Improved hiring process by providing new spreadsheets to hiring managers for contract workers and new hires.

Identified key corrections on I-9’s for an INS audit for 3500 employees.

MARITIME NATIONAL PARK ASSOCIATION, San Francisco, CA HR Manager

Supervised administrative and support staff of three.

Improved data collection by introducing new form for processing payroll on ADP for 85 employees’ semimonthly and resolved issues with medical and dental insurance contract. Created database and spreadsheets to track sick and vacation leave.

Managed benefits like 403(b), and filed forms 5500.

Managed the recruitment process for various positions, increasing staff total by 25%.

Negotiated a cost effective deal for worker’s compensation contract.

DIGITALTHINK, INC., San Francisco, CA HR Generalist

Coordinated immigration processing and communication between employees and law firm.

Classified job descriptions, classification by identifying job categories in Radford Compensation Survey for job analysis.

Project Lead on open enrollment; developed database to track medical, flex, dental, 401(k) for 225 employees.

ÁEGIS ASSISTED LIVING, South San Francisco, CA HR Generalist

Supervised administrative staff of two.

Directed the interview process for director, nurse, caretaker and concierge positions; introduced a new format to evaluate interviewees, which improved selection by 10%. Prepares job-postings and advertisements; screens applications

Formalized operations, and standardized procedures in Human Resources and Accounts for the new site.

SHERWIN WILLIAMS, Emeryville, CA Sept 1999 to Oct 2001

HR Administrator

Avoided an affirmative action audit by directing appropriate audit steps and implementing applicant tracking system. Calculated adverse impact and underutilization in the Affirmative Action Plan.

Created weekly report to track leave of absence for short-term and long-term disability; improved absentee rate by 25% by developing periodic incentives.

Increased safety awareness by calculating a monthly case rate for safety committee; developed and executed a bi-monthly safety newsletter using PageMaker 6.5, FileMaker and Calendar to involve employees in safety issues; implemented OSHA regulations.

Evaluated strategies for reaching appropriate candidates, improved, and executed the interview process by introducing a tracking system. Results: Improved the process of selection by approximately 10%.

Reduced Worker’s Compensation Insurance costs by increasing return to work employees, 9 out of 10. Results: Increased productivity by 90%

Advised and managed enrollment for 130 employees in medical, dental, defined contributions and benefit plans. Tacked LOA like FMLA, PDL and STD

Facilitated training during benefits open enrollment and did benefits fairs with different carriers.

BANK OF AMERICA, San Francisco, CA March 1996 to August 1999

Trainer Intern/Customer Service Representative

Revised content for “Role of Incentive” training project for an internal website “Insite.” Designed materials and structure for training session and assisted in facilitation of the internal website by using HTML for 250 employees in Interactive Banking Unit.

Designed material for on-the-job training and facilitated customer service workshops for 250 employees.

Created incentive campaign for employees to use the site; developed questionnaire to evaluate usage and obtain feedback for improvements; Results: Increased usage of intranet by 30%.

EDUCATION

M.S. in Human Resources Management, Golden Gate University, San Francisco, CA.

L.L.B Bachelors in Law, University of Delhi, New Delhi, India, specialization in Labor Law.

M.A. in Industrial Psychology, University of Delhi, New Delhi, India.

B.A. in Psychology (Honors), University of Delhi, New Delhi, India.

In the process of doing GRP certification from World at Work

PROFESSIONAL ORGANIZATIONS

Ex-Board member of East Bay chapter of NCHRA, Chair of Legislative Affairs

Pro bono work at Taproots from March, 2010

Co-Director at Experience Unlimited

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